Need help! Accidentally opened new ESD claim and closed existing one under adjudication

omg same thing happened to me last year!! the esd website is so confusing. I think u need to call them asap to fix this bc if u keep filing on the denied claim it might cause more problems. good luck getting thru tho, i spent like 2 weeks trying

You need to contact ESD immediately to explain the situation. This is a common issue when the system generates automatic prompts that don't apply to everyone's situation. Since your original claim was in adjudication and now appeal, you should NOT have opened a new claim. Here's what to do: 1. Call the ESD claims center at 800-318-6022 2. Explain that you mistakenly filed a new claim while your original claim was in appeal 3. Request they reactivate your original claim and void the new one 4. Ask them how to properly file weekly claims going forward You may need to submit an official request to backdate claims to the original claim once it's reactivated. The sooner you contact them, the better chance of resolving this without losing benefits.

After trying for weeks to reach ESD about a similar issue, I finally had success using Claimyr. It's a service that basically holds your place in the ESD phone line and calls you when an agent is available. Saved me days of frustration. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. This situation definitely requires talking to an actual claims specialist. They can reactivate your original claim, but it has to be done manually by someone with the right access level.

THE WHOLE SYSTEM IS DESIGNED TO MAKE U FAIL!!!! They put those 'action needed' alerts knowing people will click them and mess up their claims!!! I lost 6 WEEKS of benefits because of similar BS last year and the appeal took FOREVER. This is why so many people give up and never get what they deserve from ESD.

I work as an employment counselor and see this problem frequently. Here's the technical explanation: When your initial claim hit the one-year mark, the system automatically prompted for a new claim application, but it shouldn't apply to claims still in adjudication/appeal. You need to speak with a claims specialist who can: 1. Place the new claim in "withdrawn" status (not denied) 2. Reactivate your original claim 3. Transfer any weekly claims filed on the new claim back to the original This is absolutely fixable, but only by phone with a higher-level specialist. Document the date your original claim closed and all actions you've taken. When you reach someone, ask them to document everything in your file notes.

i kinda went through this last yr... ended up having to restart my whole claim from scratch and lost like 2 months of payments :( hope u have better luck!!

I successfully resolved this exact issue last month. Here's what worked for me: 1. When calling 800-318-6022, press options for an existing claim, then payment issues (not new claims) 2. If you get through, immediately ask for a claims specialist or supervisor who can handle claim reactivation 3. Be prepared to explain that you had an appeal in process when you accidentally filed a new claim 4. Have your original claim ID number ready In my case, they were able to withdraw the new claim and restore my original claim with all weekly certifications transferred over. The key is getting to the right department - regular agents often can't help with this specific problem.

Update: I finally got through to ESD this morning! Used the phone menu options that @helpful_user suggested and got a claims specialist after about 35 minutes. They confirmed they can fix this by withdrawing my new claim and reactivating the original one. They're transferring all my weekly claims back to the original claim too. For anyone who finds this thread later with the same problem - be very specific that you need a claims specialist who can handle claim reactivation. Regular agents will just transfer you. The specialist said this happens pretty often because of the automatic system prompts. Thanks everyone for your help!!