ESD approved me for benefits on expired claim - now confused about new claim separation issue

this hapned to me to! their system is so confusing. i think u need to upload everything again cuz its basically a new application. the old application doesnt matter even if they approved it cuz like you said it had no benefits left. so frustraiting!

You're dealing with two separate issues here. The determination letter about misconduct is indeed for your expired claim, but that's actually good news for your new claim too. Here's why: ESD rulings about separation issues (like misconduct) typically carry over to future claims involving the same employer. Since they already ruled in your favor that it wasn't misconduct, that determination should apply to your new claim as well. However, you DO still need to upload your separation documents to the new claim because technically it's a separate process. I recommend: 1. Upload the same documentation you provided before 2. Add a brief cover letter explaining the previous determination on your expired claim 3. Include the determination ID number from the approval email if you have it This should help connect the dots between the two claims and potentially speed up processing.

i got stuck in this EXACT situation last month!!! so annoying right??? i called like 20 times and nobody picked up EVER. finally i went to the worksource office in person and they couldn't help directly but gave me a direct number to call that worked!! try going to worksource they might be able to help u get thru

I had a similar experience with ESD a few weeks ago when I was trying to get through on the phone. After dozens of failed attempts, I found this service called Claimyr (claimyr.com) that actually got me connected to an ESD agent in under 30 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 It was absolutely worth it to finally speak with someone who could explain exactly what was happening with my claim. The agent I talked to was able to see both my old and new claims and tell me exactly what I needed to do to fix the situation.

This is actually a common issue with benefit year endings and new claims. The ESD system separates claims by benefit years, but the determinations about eligibility CAN carry forward. To answer your question directly: Yes, you must upload your separation documents again to the new claim. The system treats each benefit year as a separate entity. However, you should also reference the previous determination in your favor. One important thing to note - if your wages in the new base year are primarily from the employer who terminated you, and ESD already determined it wasn't misconduct, your new claim should be approved fairly quickly once you provide the documentation again. The system just needs to connect the dots. If you get denied for some reason, immediately file an appeal and reference the previous determination in your favor.

ESD ALWAYS does this!!!! They make everything so difficult and then you can't ever reach anyone to fix their mistakes! I had THREE claims get messed up last year because of stupid system issues like this. I ended up having to contact my state representative's office after waiting 9 WEEKS for a determination. Suddenly ESD called me back the next day after my rep's office contacted them. RIDICULOUS that we have to go to such lengths!!!! 😡😡😡

Someone mentioned Claimyr above - I used it too and it worked. Just a heads up though, once you get through to ESD, ask them to look at BOTH claims in their system. The agent needs to see the connection between your expired claim's determination and your new claim's separation issue. When I called, I had to specifically ask them to look at my previous claim as well or they would have just focused on the new one.

maybe check ur correspondence tab on eservices to see if theres more info? sometimes they send messages there that dont come as emails

One last piece of advice: when you upload your documents to the new claim, be very explicit in your explanation letter. Write something like: "This documentation is for the separation issue on my new claim beginning 11/15/2025. ESD has already made a determination on this same separation issue for my previous claim (ending 11/14/2025), finding that I am eligible for benefits despite my employer's misconduct allegation. The determination number is [insert if you have it]. Please reference this previous determination when reviewing my new claim." Being super clear and connecting the dots for them can save weeks of processing time.