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Charity Cohan

How to open a new claim for unemployment with Washington ESD - step by step help?

Hi everyone, I got laid off from my warehouse job last Friday and need to file for unemployment benefits but I'm totally lost on where to start. I've never had to do this before and the Washington ESD website is pretty confusing. Can someone walk me through how to open a new claim for unemployment? Do I need specific documents ready before I start the application? Also how long does it usually take to get approved and start receiving payments? Any help would be really appreciated!

You'll want to file your initial claim on the Washington ESD website as soon as possible. Go to esd.wa.gov and look for 'Apply for Benefits.' You'll need your Social Security number, driver's license, and employment history for the past 18 months including employer names, addresses, and dates worked. Also gather your pay stubs or W-2s if you have them handy.

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Thank you! Do I need the exact addresses of all my previous employers or just company names?

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Exact addresses are preferred but if you don't have them, provide what you can. Washington ESD can verify employer information during processing.

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The process is pretty straightforward once you get started. Make sure you file your claim during the first week you're unemployed - there's a waiting week but you still need to file. After your initial application, you'll need to file weekly claims every week to continue receiving benefits. Each weekly claim asks about work search activities and any work or income you had that week.

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Wait, what's this waiting week thing? Does that mean I won't get paid for the first week?

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Correct - Washington has a one-week waiting period where you won't receive payment for the first eligible week. But you still need to file that week to establish your claim.

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Just a heads up - if you have trouble getting through to Washington ESD by phone (which happens a lot), I recently discovered this service called Claimyr at claimyr.com that helps you actually reach an agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Saved me hours of calling and getting busy signals when I needed to check on my claim status.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to unemployment.

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I get the frustration but honestly it was worth it to actually get through instead of wasting entire days redialing. The regular phone system is just overwhelmed.

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I'll keep that in mind if I run into issues. Hopefully the online application goes smoothly though.

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Make sure you have your reason for separation ready. If you were laid off due to lack of work, that's usually straightforward. But if there were other circumstances around your job ending, be honest about it because Washington ESD will contact your employer to verify. Lying on your application can disqualify you entirely.

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It was definitely a layoff - they eliminated my position along with 12 other people. Should I mention that it was company-wide?

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Yes, definitely mention it was a company-wide layoff due to restructuring or whatever reason they gave you. That makes it very clear it wasn't performance-related.

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ugh the washington esd system is such a nightmare... took me 3 tries to get my application to go through without timing out. make sure you save your work frequently and don't let the page sit idle too long or you'll lose everything you typed

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Oh no, I didn't think about the page timing out. I'll make sure to work quickly. Thanks for the warning!

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Good point about saving progress. The system does have timeout issues during peak hours. Try filing early morning or late evening if possible.

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Once you submit your initial claim, you should receive a monetary determination letter within a week or two showing your weekly benefit amount and total benefit entitlement. This is based on your earnings from the past year. Then you'll get a separate determination letter about whether you're eligible for benefits based on your separation reason.

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What if they calculate the wrong benefit amount? I've heard horror stories about people getting way less than they should.

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If you disagree with the monetary determination, you can appeal within 30 days. Make sure to keep all your pay stubs and W-2s to support your case if needed.

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How do they calculate the weekly amount? Is there a formula I can use to estimate what I might get?

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The weekly benefit amount is based on your highest-earning quarter from the past year. In Washington, the maximum weekly benefit for 2025 is around $929, but most people get less depending on their earnings history. You can find the benefit calculator on the Washington ESD website to get a rough estimate.

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That's helpful, I'll look for the calculator. My wages were pretty consistent so hopefully it should be straightforward.

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Don't forget about the job search requirements! Once your waiting week is over and you start receiving benefits, you'll need to make at least 3 job search contacts per week and log them in your WorkSourceWA account. This is mandatory and they do check.

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What counts as a job search contact? Does applying online count or do I need to do something more?

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Online applications definitely count, but you can also include networking contacts, attending job fairs, or talking to employers directly. Just make sure to document everything with dates and contact information.

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The WorkSourceWA thing is annoying but you have to do it. I learned the hard way when they temporarily stopped my benefits for not logging job searches properly.

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How long does the whole process usually take from filing to getting the first payment? I'm getting nervous about my bills coming due.

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If everything goes smoothly and there are no issues with your claim, you're looking at about 2-3 weeks from filing to first payment. But if your claim goes into adjudication for any reason, it can take much longer.

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What would cause it to go into adjudication? My situation seems pretty straightforward.

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Adjudication happens when there's a question about your eligibility - like if your employer disputes the separation reason or if there's missing wage information. Most layoff cases don't have issues though.

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I just want to add that you should file your weekly claims EVERY WEEK even if you haven't received your determination letters yet. I made the mistake of waiting and it delayed my benefits by another couple weeks.

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Good to know! So I should file weekly claims right away even before hearing back about my initial application?

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Exactly. The weekly claim filing opens every Sunday for the previous week. Don't skip any weeks or you'll have to explain the gap later.

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Pro tip: set up direct deposit immediately when you file your claim. Getting checks in the mail takes forever and can get lost. The direct deposit option is right there in the application - don't skip it!

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Definitely doing direct deposit. Do I need a specific type of bank account or will any checking account work?

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Any checking or savings account works fine. Just make sure you have the correct routing and account numbers handy when you apply.

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The Washington ESD customer service is pretty much impossible to reach by phone. I spent three days trying to get through about a simple question. If you run into any issues with your claim, that Claimyr service someone mentioned earlier might be worth looking into.

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Yeah I saw that mentioned earlier. Hopefully I won't need it but good to know it's an option if I get stuck.

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Make sure you understand the difference between 'able and available' versus other work restrictions. When you file weekly claims, they ask if you're able and available for work. If you have any restrictions (like only wanting part-time work or specific hours), that could affect your eligibility.

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I'm definitely able and available for full-time work. Should I mention that I'm open to part-time opportunities too or just stick with full-time?

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Being open to both full-time and part-time actually looks good. It shows you're actively seeking any available work opportunities.

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One thing that caught me off guard was that they ask about any training or education you might be doing while receiving benefits. If you're planning to take classes or do job training, make sure you understand how that affects your claim before you start.

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I wasn't planning on any training right away, but good to know for the future. Does all training affect benefits or just certain types?

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Some approved training programs can actually help you maintain eligibility even if they conflict with the work search requirements. But definitely check with Washington ESD first before enrolling in anything.

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Just wanted to say don't get discouraged if the process seems overwhelming at first. I was super stressed when I first filed but once you get through the initial application and understand the weekly routine, it becomes pretty manageable.

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Thanks for the encouragement! I'm feeling a bit more confident about tackling this now after reading everyone's advice.

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Oh, and if you do need to call Washington ESD for any reason and can't get through the regular way, I can't recommend Claimyr enough. Used it twice now and both times got connected to an actual person within minutes instead of hours of busy signals.

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I was skeptical about using a third-party service at first, but honestly after wasting two full days trying to reach ESD the normal way, I tried Claimyr and it was a lifesaver. Sometimes you just need to talk to a human.

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I'm bookmarking that site just in case. Really hoping I won't need to call but it's good to have options.

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Last piece of advice - keep detailed records of everything! Save copies of all your applications, determination letters, weekly claim confirmations, job search logs, everything. If there are ever any issues or audits, having documentation is crucial.

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Great point. I'll set up a folder on my computer to keep everything organized from the start.

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Smart thinking. Also consider keeping a simple spreadsheet tracking your weekly claim dates and amounts - makes it easier to spot any issues.

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Good luck with your claim! The initial filing is definitely the hardest part. Once you get into the rhythm of weekly claims and job searching, it becomes more routine. Hope you find a new job soon!

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Thank you so much everyone! This thread has been incredibly helpful. I feel much more prepared to start the application process now.

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Update: I just finished filing my initial claim online and it went much smoother than I expected! The whole process took about 45 minutes and I had all the documents I needed thanks to everyone's advice. Now I wait for the determination letters and start filing weekly claims this Sunday. Really appreciate all the help!

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Excellent! Glad it went well. Remember to keep filing those weekly claims consistently.

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Great job getting it done quickly. The hardest part is behind you now.

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