Governor's office intervention not moving my ESD adjudication - how long should I wait?

The Governor's office intervention can sometimes help, but it typically takes 5-7 business days to see any movement. Since it's only been 3 business days, I'd suggest waiting until Thursday before contacting them again. In the meantime, document all your attempts to resolve this issue - dates you called, who you spoke with, what was promised, etc. This documentation will be helpful if you need to escalate further. Also, have you tried contacting your state representative or senator? They often have dedicated staff who can help with ESD issues and sometimes get faster results than the Governor's office.

same thing happened to me!!!! Gov office said theyd help but took almost TWO WEEKS before anyone from ESD even called me back. and then when they did it was just to ask for more info i already uploaded to my account???? the whole system is broken imho

I've helped several people through this exact situation. Here's what you need to know: 1. YES, keep filing your weekly claims even when in adjudication! This is absolutely crucial. If you stop filing and your claim is eventually approved, you won't receive payment for weeks you didn't file for. 2. The Governor's office referrals typically get a 7-10 business day response window. While they do flag your claim for review, they join a different (but still prioritized) queue. 3. For fastest results, I've found that getting through to an actual ESD agent who can see the specific hold on your claim is most effective. Many adjudication issues can be resolved in minutes if you reach the right person. I'd recommend trying Claimyr (claimyr.com) - it's a service that helps you get through to ESD representatives when their lines are jammed. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. I've recommended it to several people stuck in adjudication and most got their issues resolved in a single call once they actually reached an agent.

The Governor's office is overwhelmed with ESD complaints right now! When I called in early 2025, they told me they were receiving over 100 unemployment-related complaints PER DAY! No wonder it takes them time to follow up. I had a similar experience back in February. Called the Governor, waited a week, nothing happened, called again, waited ANOTHER week, finally got a call from an ESD supervisor who cleared my adjudication in literally 3 minutes. He said my claim had a simple identity verification flag that any agent could have removed. I was LIVID after waiting 9 weeks in adjudication for something so simple. The system is completely BROKEN. They put these holds on claims but then make it impossible to reach anyone who can remove them. It's a sick joke.

my cousin works at ESD (not sharing any inside info just what everyone knows) and she says the best time to call is Tuesday and Wednesday mornings right when they open. Monday they're swamped with weekend backlog and Thursday/Friday they're trying to clear cases before weekend. Also Governor referrals do get tagged but they have their own special queue so it still takes time.

I was in adjudication for 11 weeks last year and tried EVERYTHING - governor's office, state rep, senator, even contacted a local news reporter who does those "help me solve this government problem" segments. Nothing worked until I finally managed to get through to an actual ESD agent. Turns out there was a simple error with my claim that took literally 5 minutes to fix once someone looked at it. My advice is keep pursuing all channels but focus on actually getting through to ESD directly. The governor's office is just another layer of bureaucracy. Last year I discovered a service called Claimyr that got me through to an ESD agent when I couldn't get through myself. You can check them out at claimyr.com - they have a demo video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 It was literally the only thing that worked for me after months of frustration. The agent I spoke with immediately saw the issue and fixed it while I was on the phone.

One additional important thing to consider - have you checked your ESD secure message center to see if they've requested any additional information? Sometimes they send requests through the portal but don't call or email you about them. If you miss responding to these requests, your adjudication can drag on indefinitely. Log in to your eServices account and check if there are any new messages or questionnaires that need your attention.