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ESD claim randomly switching between paid and pending - no explanation for the changes

I'm losing my mind with Washington ESD right now. Got laid off from my landscaping job last month and filed for unemployment right away. My payment history is a complete mess! Week 1: 'excessive hours' (fine, I get that). Week 2: 'pending' with zero explanation. Week 3: 'waiting week' (standard, whatever). Week 4: actually got PAID (miracle!). Now Week 5: back to 'pending' for absolutely no reason! Nothing in my situation has changed at all - still laid off, still looking for work, still submitting everything correctly. This feels deliberately confusing, like they're playing games to avoid paying benefits I'm entitled to. Has anyone else had their claim flip-flop between paid and pending like this? I've called 42 times this week and can't get through to a real person. At this rate I'll be homeless before they decide to pay me consistently.

Zainab Ismail

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Unfortunately this is pretty common with ESD's system lately. The pending status usually means they're reviewing something, but they don't always tell you what they're reviewing. Have you checked your notices/letters section in eServices? Sometimes they send requests for information there without emailing you. Also check your spam folder. If you received one payment, that's actually a good sign - it means your claim was initially approved. The system might just be flagging something for a random quarterly review.

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Miguel Silva

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Thanks for responding. I checked my notices section and spam folder - absolutely nothing there explaining why it suddenly went back to pending. The frustrating part is I got approved and paid, and then it just... stopped? If they needed more info wouldn't they have asked BEFORE paying me that first time?

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tehyr doing this to EVERYONE rn!! my claim has swithced from paid to pending 3 times in 2 months. no explination, no messages, nothing in my eservices account. just randomly changes back n forth. its like throwing darts blindfolded to guess when youll get paid.

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Miguel Silva

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Exactly! It feels so random and arbitrary. Did yours eventually go back to paid status on its own, or did you have to do something to fix it?

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This is actually a known issue with their payment processing system. When claims get randomly flagged for review, they automatically go to pending status. What's happening is their automated system periodically cross-checks your information against various databases (employer reports, quarterly wage reports, ID verification, etc.). Any small discrepancy can trigger a review, even if you were previously approved. Based on my experience helping others with ESD claims, you should: 1. Check if your employer submitted new information 2. Make sure your work search activities are correctly logged 3. Verify your ID hasn't expired in their system 4. Call ESD first thing in the morning (7:00am) when their queue is shortest The most effective solution is speaking directly with a claims specialist who can see exactly what's flagged in your account.

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Miguel Silva

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Thank you for this detailed explanation! I'll double-check all of these things. My work search activities are definitely logged correctly, but maybe my former employer submitted something? And I'll try calling right at 7am tomorrow. If I can't get through then either I might lose it completely.

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Yara Nassar

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I had the EXACT same issue back in March. Paid one week, pending the next, no explanation whatsoever. I tried calling ESD for two weeks straight and couldn't get through - their phone system is absolutely terrible. I finally used Claimyr (claimyr.com) to get connected with an actual ESD agent. They have this video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Turns out my claim got randomly flagged for identity verification even though I'd already verified my identity when I first applied! The agent fixed it in about 5 minutes once I actually got to speak with someone. My pending payment was released the next business day. Ridiculous that we have to jump through these hoops, but at least I got it resolved.

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I've heard of Claimyr but never tried it myself. Does it actually work? I thought it was just another scam trying to get desperate people's money...

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Yara Nassar

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@user7 It's legit - not a scam. They don't handle your claim or anything, they just get you through the phone system to an actual ESD agent. Basically saves you from having to redial 100 times. Worth every penny when you're trying to figure out why your benefits suddenly stopped for no reason.

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Miguel Silva

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I might have to try this if I can't get through tomorrow morning. At this point I'd do just about anything to speak to a real person who can explain what's happening with my claim. The silence is the worst part.

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Paolo Ricci

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lolol welcome to esd hell! they do this on purpose - it's how they save money by hoping you'll give up. my coworker was on UI last year and his payments went pending->paid->pending->paid the entire time. keep calling, keep filing, and threaten to contact your state rep if they don't fix it. they magically resolve issues when politicians get involved.

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Miguel Silva

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Honestly that's what it feels like - like they're hoping I'll just give up! I didn't even think about contacting my state rep, that's a good idea if this drags on much longer.

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Quick update on why this might be happening specifically right now: ESD just implemented some new fraud detection measures in their system this month. A lot of legitimate claims are getting caught in the crossfire. If you do manage to speak with an agent, specifically ask them to check if your claim was flagged by the new fraud detection system. They may need to manually override it.

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Miguel Silva

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That would explain why it was working fine and then suddenly went back to pending! Thanks for the tip - I'll definitely ask about this when I finally get through to someone.

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Amina Toure

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I'm going through this exact situation and finally managed to reach an ESD agent yesterday. They told me that any change in your weekly claim answers compared to previous weeks can trigger an automatic review - even saying "no" to looking for work when you previously said "yes" (like if you had interviews one week but not the next). The agent also mentioned their system sometimes flags claims randomly for quality control. Another thing to check: did you work any hours at all during your pending week? Even a single hour can sometimes trigger a review if the system thinks there might be earnings to deduct. Once you get someone on the phone, they should be able to release the pending payment if there's no actual issue with your claim. Good luck!

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Miguel Silva

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This is really helpful info, thank you! I didn't work any hours, but I did answer slightly differently on one question about job contacts (I had 4 instead of 3 like the previous week). I wouldn't think that would trigger a review, but maybe their system is just that sensitive? It's crazy how little explanation they provide.

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jst wait till they decide you were overpaid and want $5000 back lmao thats what happened to my brother

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Miguel Silva

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Oh god, please no. That's my actual nightmare scenario. I'm documenting EVERYTHING just in case.

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