Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Quick update: I tried all the suggestions here. Left detailed message for governor's office (no response yet), filled out the form for my state rep (got an auto-reply saying they'll contact me within 3 business days), AND used Claimyr this morning to get through to ESD directly. The Claimyr thing actually worked - I got a call back when they reached an agent and spoke to someone who could see my claim. Here's what they told me: my adjudication is for "able and available" verification because I had a 2-week trip during my claim period. The agent said it could take another 2-3 weeks to resolve but they added notes about my hardship situation. So at least I know what's happening now. I'll update again if the governor's office or my rep gets back to me!

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That's progress! Now that you know the specific issue (able and available determination), you can mention that specifically in your communications with the governor's office and your representative. That makes it easier for them to push on the right buttons at ESD. And since you know it's an able and available issue related to travel, you might want to proactively send documentation through your ESD account message center showing that you were still job searching during that period (if you were), or explaining why the trip unavoidably prevented job searching but was a limited circumstance that's now resolved. Sometimes providing that information proactively can speed things up.

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Just went through something similar last month! The governor's office voicemail system is actually monitored - I know it seems like a black hole but they do respond. Here's what worked for me: I left a very specific message with my full name, claim ID, phone number, and a brief timeline of how long I'd been waiting. I also mentioned specific hardships (behind on utilities, car payment due). Got a call back 5 days later from their constituent services team. They didn't solve it directly but they sent an inquiry to ESD's executive escalation team. My adjudication was resolved within 10 days after that call. The key is being very detailed in your voicemail - treat it like you're filling out a form, not just venting frustration. Include claim ID, dates, specific issue if you know it, and your contact info. Good luck!

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This is really helpful - thank you for the specific details about what to include in the voicemail! I was probably being too vague in my messages before. The fact that they have an "executive escalation team" at ESD gives me some hope that there are actually people working on these stuck cases. I'm going to call back and leave a much more detailed message following your template. Did they give you any updates during those 10 days, or did your claim just suddenly get resolved?

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Final reminder for OP - file your claim on February 16th, report your severance during weekly claims, keep your job search log updated, and don't hesitate to reach out for help if you run into issues. Washington ESD can be challenging to navigate but the benefits are worth it.

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Thank you everyone! This has been incredibly helpful. I'll file on the 16th and keep all your advice in mind.

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good luck! filing unemployment is stressful but you've got this

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Just want to add that when you file your initial claim, make sure you have your employer's information handy including their federal employer identification number (FEIN) if possible. Washington ESD will need details about your job separation and having all the info ready will make the process smoother. Also, if you worked for multiple employers in the past 18 months, you'll need employment dates and wages from all of them. The more complete your initial application, the less likely you'll face delays or need to provide additional documentation later.

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One last thing I'll add - if you have any doubts or Washington ESD questions your claim for any reason, don't panic. Severance issues are usually easy to resolve if you've been honest about reporting everything.

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Good to know. I feel much more confident about the whole process now. Thanks to everyone who contributed to this discussion!

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Agreed, this was one of the most helpful threads I've read on here. Glad we could all help each other out.

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Just wanted to add my experience here since I went through this exact situation recently. I received 10 weeks of severance pay when I was laid off in March, and I was able to collect unemployment benefits the entire time without any reduction in my weekly amount. The key is being completely transparent about the severance when you file your weekly claims. Washington ESD processed everything smoothly once I reported it correctly. Don't let the severance stop you from filing - you've earned those unemployment benefits and the severance is separate compensation for your past work. File your claim as soon as possible after your last day of work!

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After my appeal, I had to wait nearly 3 weeks for payment, but a friend of mine got hers in just 8 days, so it really varies. I think it depends on: 1. How complicated your case was 2. Whether your employer contests the judge's decision 3. Current ESD workload 4. If you have any other issues on your claim The most frustrating part is there's no good way to check the status during this waiting period. The online system just shows your original disqualification until suddenly it updates all at once when they process it.

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yep this is so true!! the esd website shows no updates until suddenly one day everything changes at once!! so annoying!!

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Hey Malik! I just went through this exact same process about 2 months ago. Had my hearing on a Tuesday and was super nervous about the timeline too since my rent was due soon. Here's what happened in my case: Got the decision letter exactly 14 days after the hearing (it was favorable!), and then ESD took another 6 days to actually update my claim and release the payments. So total time from hearing to money in my account was 20 days. The backpay was automatic for all the weeks I had filed during the appeal - didn't have to do anything special for that. Just make sure you keep filing every single week like others have said! One tip: I set up text alerts on my bank account so I'd know immediately when the deposit hit. The ESD website updated the same day but I saw the money first. Good luck, sounds like your hearing went really well!

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One more important thing: even if you have to report the full UI amount, make sure you're claiming all possible deductions on your DSHS application. Housing costs, utilities, childcare expenses, and medical expenses can all help you qualify for more benefits even with higher income. Don't leave any deductions on the table!

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Thank you for this reminder! I pay $1675 in rent plus utilities, so I'll definitely make sure to include all of that. Does anyone know if car payments and insurance count as deductions for SNAP?

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Car payments typically don't count as deductions for SNAP, but certain transportation costs might. Focus on your shelter costs (rent + utilities) as those have the biggest impact on SNAP calculations. Medical expenses over $35/month can be deductible if you're elderly or disabled.

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I went through a similar situation with ESD overpayment recovery a few months ago. Just wanted to add that when you call ESD to request a hardship reduction, be prepared with specific documentation of your monthly expenses - rent, utilities, food costs, etc. They'll likely ask for proof that the current recovery rate is causing genuine financial hardship. Also, if you qualify for reduced recovery, make sure to get the new rate in writing through your eServices account. The process took about 3 weeks for me, but I was able to get my recovery rate reduced from 25% to 15%, which made a huge difference in my ability to cover basic expenses while still paying back the overpayment.

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