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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I just went through this exact situation last month! Had an old claim from 2019 and filed a new one in 2025. Like everyone mentioned, ESD definitely keeps your old payment info on file. What I found helpful was not just updating the bank info, but also checking that my address was current too - apparently if your address doesn't match what your bank has on file, it can sometimes cause delays. Also, once you update your payment method, you should get a confirmation message on your dashboard within 24 hours. If you don't see that confirmation, it might mean the update didn't go through properly. Glad you got it sorted out before any payments went out!
That's a really good point about checking the address too! I hadn't even thought about that - my address has changed since 2020 as well. I'm going to go back and double-check that everything matches up. Thanks for the tip about the confirmation message too, I'll keep an eye out for that. It's so helpful hearing from people who've been through this exact same situation!
This thread has been super helpful! I'm actually in a similar boat - filed a new claim after having one in 2019 and completely forgot about the banking info issue. Just logged into eServices and found my old direct deposit info under Settings > Payment Preferences like others mentioned. Quick tip for anyone else looking: if you're having trouble finding it, try using Ctrl+F to search for "payment" or "bank" on the page - that's how I finally spotted it buried in the menu. Also wanted to mention that when I updated mine, it gave me an option to set up text notifications for when payments are processed, which seems like it would be really useful for keeping track of everything. Thanks everyone for sharing your experiences!
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I went through something similar last year - 7 weeks in adjudication limbo. What finally worked for me was calling the legislative hotline (1-800-318-6022) and asking them to contact Washington ESD on my behalf. It's not instant, but they have more pull than regular customer service. They were able to get me a callback from an actual adjudicator within 5 business days. Worth trying while you're exploring other options like Claimyr. The key is being very specific about how long you've been waiting and that you're facing financial hardship.
This is really helpful - I hadn't heard of the legislative hotline before. Do you remember what exactly you said when you called? I want to make sure I explain my situation the right way to get them to actually help.
I've been through this exact situation and it's absolutely maddening. After weeks of getting nowhere with the regular customer service line, I finally had success by doing three things simultaneously: 1) Filed a formal complaint with the Washington State Auditor's office online (they have a specific form for ESD issues), 2) Contacted my state representative's constituent services office and emphasized the financial hardship angle, and 3) Started calling the main ESD office in Olympia directly (360-902-9500) and asking to speak with someone in the UI Benefits administration about an urgent adjudication delay. The combination of pressure from multiple angles seemed to break something loose - I got a call back from an actual adjudicator within a week. Don't give up, but definitely try multiple approaches at once rather than just calling the same customer service number over and over.
This is exactly the kind of comprehensive approach I needed to hear about! I've been stuck thinking there was just one magic phone number or person to reach, but you're right - hitting them from multiple angles makes way more sense. I'm definitely going to file that State Auditor complaint today and call my rep's office. The Olympia direct line is something I hadn't tried either. Did you have to call that Olympia number multiple times or did you get through on the first try? Also, when you called your state rep, did you speak to the representative directly or just their staff?
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Regarding your question about the pension - yes, definitely address both issues in your appeal hearing. Start by acknowledging the pension and explaining that you disclosed it from the beginning and understood it would reduce (not eliminate) your benefits. Then move on to the documentation issue as the main reason for the improper denial. Also, check if the denial letter specifies exactly which documents they claim are missing. Sometimes they'll list specific items, which helps you focus your appeal on those particular documents.
The denial letter just says "insufficient documentation to verify identity and income" without specifying exactly what's missing. I'll make sure to address both the pension disclosure and the documentation issues during the hearing. Thank you for all your help!
I'm going through something very similar right now! ESD denied my claim twice saying they never received my bank statements, even though I have confirmation emails showing successful uploads. What's really helped me is keeping a detailed log of every interaction - dates, times, representative names, and exactly what they told me. One thing that might help while you're waiting for your appeal: contact your local WorkSource office. They have staff who specialize in ESD issues and can sometimes escalate cases directly. The one near me actually called ESD on my behalf and got through to someone with more authority than the regular phone agents. Also, if you haven't already, try uploading your documents in PDF format instead of images. I read somewhere that their system processes PDFs more reliably. Worth a shot while you're preparing for the hearing! Hang in there - you're not alone in this mess. The system is definitely broken but people do eventually get through it.
Thank you so much for the WorkSource suggestion! I hadn't thought of that approach. I'll definitely contact my local office tomorrow. And yes, I've been keeping detailed notes of every interaction now - wish I'd started doing that from the beginning. The PDF tip is great too - I think most of my uploads were JPEGs. At this point I'm willing to try anything while waiting for the hearing. It's reassuring to know I'm not the only one dealing with this nightmare!
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Wow, this thread has been super helpful! I'm dealing with a similar situation - my claim has been in adjudication for 5 weeks now and I can't get through to anyone. Going to try the 8400 number first thing Monday morning based on Nina's success. It's ridiculous that we have to jump through all these hoops just to speak with someone about our own claims. The system definitely seems designed to wear us down until we give up. Thanks everyone for sharing your experiences and tips - it's nice to know we're not alone in this struggle!
You're definitely not alone in this frustrating experience! I'm glad Nina's update gives us hope that the 8400 number might actually work. I've been dealing with ESD issues for months and this community has been a lifesaver for sharing real solutions. Make sure to call exactly at 8:00 AM - even a few minutes late seems to make a huge difference in wait times. Also keep track of who you speak with and any reference numbers they give you, just in case you need to follow up. Wishing you the best of luck on Monday!
I'm in the exact same boat - my claim has been stuck in adjudication since early February and I've been getting nowhere with the main numbers. Reading through all these responses gives me some hope though! I'm definitely going to try that 8400 number first thing Monday morning and maybe look into the Claimyr service if that doesn't work. It's so frustrating that we're all dealing with this broken system when we just need basic assistance with our legitimate claims. Has anyone had luck with the state representative route that Makayla mentioned? I'm in King County and wondering if that might be worth trying too. Thanks to everyone for sharing their experiences - at least we know we're not going crazy and there might actually be some ways to get through!
I contacted my state rep's office about my ESD issue last month and it really works! I'm also in King County - you can reach out to whoever represents your district (you can find them on the WA Legislature website). I called the constituent services number and explained my situation. Within 3 days, someone from the rep's office contacted ESD directly and my claim was resolved within a week. They have special liaisons who can cut through the bureaucracy. Definitely worth trying alongside the 8400 number approach. The staff were really understanding about how broken the phone system is. Good luck!
Omar Fawaz
One more resource if anyone wants to dive deeper - the BLS has a great explanation of all the different unemployment measures on their website. Helped me understand the differences better when I was curious about this stuff.
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Chloe Martin
•I'll check that out. Always good to understand the bigger economic picture while dealing with unemployment.
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NebulaNinja
This thread really cleared up a lot of confusion for me too! I was seeing U6 mentioned in job market reports and thought it might be some enhanced unemployment program I wasn't aware of. It's actually kind of reassuring to know that when economists say the "real" unemployment rate is higher, they're including people in situations like mine who took part-time work while still looking for full-time positions. At least now I understand why the numbers in news articles don't always match what I see on my Washington ESD account!
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