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Make sure to update us on how this gets resolved! These situations are unfortunately common and it helps others to know what worked for you.
This is absolutely infuriating! I went through something similar last year and it's like they design these systems to be as confusing and stressful as possible. The fact that you have to hunt through old notices to figure out why they're taking your money is ridiculous. When I had my intercept issue, I found that going to the local DSHS office in person was way more effective than trying to call. The phone system is a nightmare, but the in-person staff actually seemed to care and could pull up your case immediately. Bring literally every piece of paperwork you have - custody orders, school enrollment records, medical records showing the kids on your insurance, anything that proves they live with you. Also document everything - take photos of all the paperwork you bring and get names of who you talk to. Good luck and don't let them wear you down!
This is really helpful advice, thank you! I was dreading trying to call tomorrow but going in person sounds like a much better option. I'll gather all my paperwork tonight and head to the DSHS office first thing. The documentation tip is smart too - I'll definitely take photos of everything and write down names. It's so frustrating that we have to jump through all these hoops when they're the ones who made the mistake, but I appreciate you sharing what actually worked for you!
i think u should just keep claiming and not tell them about ur job till u get paid lol thats what my roomate did
This is terrible advice and could result in a fraud investigation, overpayment, penalties, and even possible criminal charges. ESD cross-references with employer reporting and will absolutely find out. They can charge penalties of up to 50% on top of the overpayment amount. Please don't suggest people commit fraud.
Congratulations on landing the job! Just want to add one more tip that really helped me - when you file your weekly claims during those two weeks before starting, make sure to keep detailed records of everything you report. Screenshot your weekly claim confirmations and save any correspondence from ESD. This saved me when there was confusion later about my benefit period. Also, once you start working, be very precise about reporting your work hours - round to the nearest quarter hour if needed, but don't guess. ESD can be pretty strict about accuracy, so it's better to be overly detailed than to leave anything unclear. Good luck with the new position!
Another option to consider: Some banks offer small short-term loans or advances for customers with direct deposit history. If you've had your unemployment benefits direct deposited, your bank might offer something to help bridge the gap. Credit unions especially tend to have more flexible options than big banks. Also, if you've been doing your job search activities through WorkSource, they sometimes have funds specifically to help with employment transition barriers - which could include the gap between starting work and first paycheck. Definitely ask about this specifically when you talk to your specialist.
I went through this exact situation about 6 months ago when I started a state job that paid monthly. It's incredibly stressful! Here's what I found out: once you start working full-time, your UI benefits stop immediately regardless of when you get paid. But there are some things that helped me survive that gap: 1) Many food banks don't require proof of income and can help stretch your grocery budget, 2) Some utility companies have hardship programs that can defer payments, and 3) If you're renting, talk to your landlord ASAP - many are willing to work with you if you're honest about starting a new job and when you'll get paid. Also, see if your new employer has an Employee Assistance Program (EAP) - some offer emergency financial assistance or can connect you with resources. The first month is tough but you'll get through it!
This whole thread is incredibly reassuring! I'm currently dealing with a different claim issue (overpayment notice that I think is incorrect) and have been dreading the phone call process. Seeing how @Yuki Nakamura got through with Claimyr and how understanding the ESD staff were gives me hope. It's amazing how one small UI mistake can cause such panic when you're already dealing with financial stress. The fact that they see these accidental clicks regularly and have processes to fix them shows the system isn't completely broken, even if the phone access is terrible. Thanks to everyone who shared their experiences - this is exactly the kind of real-world info that helps people navigate these scary situations!
@Connor Gallagher Good luck with your overpayment issue! Those can be really stressful too. Definitely try the Claimyr service if you re'having trouble getting through - it worked great for me and saved hours of redialing. The ESD staff really do seem to understand that people make mistakes or have questions about confusing notices. I m'still waiting for my adjudication to finish, but just knowing they took my explanation seriously and put a note on my file has helped my anxiety so much. Hope you get your overpayment issue resolved quickly!
I'm so glad you got through and got it resolved! Reading through all these experiences really shows how common this mistake is - the UI system definitely needs better design to prevent these accidental clicks. The fact that ESD sees these cases routinely is both comforting and frustrating at the same time. It's great that they have processes to handle it, but it shouldn't be so easy to make these mistakes in the first place. Anyway, hoping your adjudication goes smoothly and you get your backpay soon. Thanks for keeping us updated - it really helps other people who might face the same situation!
Maya Lewis
Update us on how it goes! There are probably other people in similar situations who could benefit from hearing about your experience with the process.
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Ryan Kim
•Will do! I just submitted my application about an hour ago. Now the waiting begins.
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Zoe Walker
•Great job getting it filed. Remember to keep checking your account for any requests for additional information.
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Jayden Reed
Just wanted to chime in as someone who went through a similar situation last year. I was fired from my retail job for missing too many shifts due to childcare issues when my babysitter kept canceling last minute. I was terrified I wouldn't qualify since it was technically attendance-related, but I filed immediately anyway. Washington ESD approved my claim after about 5 weeks of review because I could show I was trying to find alternative childcare and had legitimate reasons for the absences. The key is having documentation and being completely honest during the adjudication interview. Don't give up hope - even attendance-related terminations can qualify if the circumstances show you weren't being willfully negligent. Good luck with your claim!
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