How to file a new unemployment claim with Washington ESD - complete beginner guide needed
I just got laid off from my job at a manufacturing plant after 6 years and I've never had to file for unemployment before. I'm completely lost on how to start a new claim with Washington ESD. Do I need to go somewhere in person or can I do it online? What documents do I need to have ready? I keep seeing mentions of something called SecureAccess Washington but I don't know if that's what I need. Any help would be really appreciated because I have bills due next week and I'm starting to panic.
68 comments


Nia Wilson
You can file online through the Washington ESD website at esd.wa.gov. You'll need to create a SecureAccess Washington (SAW) account first if you don't have one. Have your Social Security card, driver's license, and employment history for the last 18 months ready. The process takes about 30-45 minutes if you have all your info organized.
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Luca Ferrari
•Thank you! Do I need pay stubs or just the basic employment dates and employer info?
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Nia Wilson
•Just the basic info - employer names, addresses, dates you worked, and reason for separation. Washington ESD will verify your wages directly with employers.
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Mateo Martinez
Make sure you file as soon as possible! Your claim starts the week you file, not when you lost your job. I made that mistake and lost a week of benefits.
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Luca Ferrari
•Oh wow, I didn't know that. I was laid off on Tuesday so I should file this week then?
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Mateo Martinez
•Yes, file immediately. The sooner the better.
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Aisha Hussain
The online application is pretty straightforward but if you run into issues contacting Washington ESD by phone, you might want to check out claimyr.com. They have a service that helps you get through to ESD agents when the phone lines are swamped. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. I used it last month when I couldn't get through after trying for days.
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Luca Ferrari
•Is that a paid service? I'm already tight on money right now.
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Aisha Hussain
•It is a paid service but honestly it saved me so much time and stress. The phone system is brutal right now.
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Ethan Clark
•I've heard good things about Claimyr too. Sometimes it's worth it just to get answers quickly instead of spending hours on hold.
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StarStrider
Here's what you need to know about the filing process: 1) Go to esd.wa.gov and click 'File a Claim' 2) Create your SAW account if needed 3) Answer all the questions honestly about your work history 4) You'll get a determination letter in 1-2 weeks 5) Start filing weekly claims the Sunday after you file your initial claim. Don't skip any weeks even if your claim is still processing!
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Luca Ferrari
•What do you mean by weekly claims? Is that different from the initial application?
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StarStrider
•Yes, the initial claim establishes your eligibility. Weekly claims are what you file every week to actually get paid. You have to certify that you're still unemployed and looking for work.
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Yuki Sato
•And you have to do job search activities too - at least 3 per week once your claim is approved.
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Carmen Ruiz
ugh the washington esd website is so confusing i tried to file last week and got lost halfway through. why cant they make it simpler??
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Luca Ferrari
•That's what I'm worried about. Did you eventually get it filed?
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Carmen Ruiz
•yeah finally but it took me like 3 tries. just take your time and dont rush through it
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Nia Wilson
One important thing - make sure you have the correct reason for separation. If you were laid off due to lack of work, that's different from being fired for misconduct. Getting this wrong can delay your claim or even cause a disqualification.
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Luca Ferrari
•It was definitely a layoff - they closed our whole department. Should be straightforward then?
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Nia Wilson
•Yes, that should be fine. Just be clear that it was due to lack of work/business closure, not performance issues.
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Ethan Clark
I filed my claim 2 weeks ago and it's still under adjudication. Is this normal? I'm getting really anxious about when I'll actually see any money.
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StarStrider
•Adjudication can take 2-6 weeks depending on your situation. If you were laid off for lack of work it should be faster than if there were any complications.
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Ethan Clark
•Thanks, that's somewhat reassuring. I guess I just have to wait it out.
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Aisha Hussain
•If you need to check on your adjudication status, that's another time when Claimyr can be helpful for getting through to an actual person at ESD.
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Mateo Martinez
Don't forget you might be eligible for job training programs through WorkSource too. They can help with resume writing and job search while you're collecting benefits.
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Luca Ferrari
•Is that something I apply for separately or does Washington ESD tell me about it?
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Mateo Martinez
•You can register at worksourcewa.com. It's connected to ESD but separate registration. Good to do it early.
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Yuki Sato
Make sure your employer didn't contest your claim. Sometimes they fight unemployment claims even for legitimate layoffs. You'll get a notice if they do.
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Luca Ferrari
•How would I know if they contest it? And what happens then?
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Yuki Sato
•You'll get a letter from ESD asking for more information. Then there might be a phone hearing where you explain your side.
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StarStrider
•Most employers don't contest layoffs, only terminations for cause. You should be fine.
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Andre Lefebvre
The whole system is a nightmare. I've been trying to get through to ESD for 3 weeks about my claim and can never reach anyone. The phone system just hangs up on you after being on hold forever.
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Luca Ferrari
•That's exactly what I'm afraid of. What if I need help with something?
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Aisha Hussain
•That's exactly why I mentioned Claimyr earlier. The regular phone system is basically unusable right now.
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Andre Lefebvre
•I might have to try that. This is ridiculous.
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Zoe Alexopoulos
Quick tip - when you're filling out the application, save your progress frequently. I lost all my info once when the website timed out and had to start over.
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Luca Ferrari
•Good to know! About how long does it take to complete the whole application?
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Zoe Alexopoulos
•Took me about 40 minutes but I had to look up some old employer info. If you have everything ready maybe 20-30 minutes.
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Jamal Anderson
You'll also need to set up direct deposit for your benefits. Have your bank account and routing number ready. Getting payments by debit card takes longer.
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Luca Ferrari
•Can I change the payment method later if I need to?
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Jamal Anderson
•Yes, you can update it in your online account once it's set up.
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Mei Wong
I remember being so confused about the waiting week thing. Washington doesn't have a waiting week anymore so you can get paid for your first week if you're eligible.
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Luca Ferrari
•What's a waiting week?
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Mei Wong
•Some states make you wait a week before you can collect benefits. Washington used to do this but eliminated it a few years ago.
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QuantumQuasar
The most important thing is to be completely honest on your application. Any false information can disqualify you and you might have to pay back benefits.
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Luca Ferrari
•I definitely plan to be honest. I'm just worried about making mistakes on dates or something.
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QuantumQuasar
•Small mistakes on dates are usually fine as long as you're close. They verify everything anyway.
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Liam McGuire
Does anyone know if you can file if you're getting severance pay? I'm getting 4 weeks severance but I'm not sure if that affects my claim.
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StarStrider
•Severance can affect your benefits depending on how it's structured. You should still file your claim but report the severance income when you file weekly claims.
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Liam McGuire
•Thanks, I'll make sure to report it properly.
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Amara Eze
Just wanted to add that if you worked in multiple states, you might need to file in the state where you worked most recently. But since you're in Washington, you should be fine filing with Washington ESD.
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Luca Ferrari
•I've only worked in Washington so that shouldn't be an issue for me.
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Giovanni Greco
The benefit calculator on the ESD website can give you an estimate of how much you might receive. It's not exact but gives you an idea of what to expect.
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Luca Ferrari
•That's helpful, I'll check that out. I'm hoping it's enough to cover my basic expenses.
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Giovanni Greco
•It's usually about 50% of your average weekly wage, up to a maximum amount. Check the current rates on their website.
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Fatima Al-Farsi
I had a great experience with Washington ESD customer service when I used Claimyr to get through. The agent was really helpful and walked me through everything I needed to know about maintaining my claim.
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Luca Ferrari
•That's encouraging. I'm definitely going to bookmark that service in case I need help.
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Fatima Al-Farsi
•It's worth having as backup. The peace of mind is valuable when you're dealing with unemployment stress.
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Dylan Wright
Make sure you keep records of everything - your application, any correspondence from ESD, job search activities. You might need them later if there are any issues with your claim.
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Luca Ferrari
•Should I print everything out or are digital copies okay?
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Dylan Wright
•Digital is fine, just make sure you have backup copies. I keep screenshots of important stuff.
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Sofia Torres
One last thing - don't be discouraged if the process seems overwhelming at first. Thousands of people go through this every week and most claims get approved without major issues. You'll get through it!
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Luca Ferrari
•Thank you so much everyone. This has been incredibly helpful. I feel much more confident about filing my claim now.
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Nia Wilson
•Good luck! Remember to file your weekly claims every week once you get started.
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Sofia Torres
•You've got this! Come back and update us on how it goes.
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Emma Thompson
Just wanted to add one more practical tip - when you're getting ready to file, make sure you have a stable internet connection and set aside at least an hour when you won't be interrupted. I made the mistake of trying to rush through it during my lunch break and the session timed out twice. Also, if you get stuck on any question, there are usually little help icons (?) next to each field that explain what they're looking for. The whole process is much smoother when you're not stressed about time. Good luck with your claim!
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Arjun Kurti
•This is really good advice! I was planning to try filing tonight after work when I have more time and privacy. The tip about the help icons is especially useful - I tend to second-guess myself on forms like this. Having a full hour blocked out sounds smart too. Did you end up getting your claim approved without any issues once you completed it properly?
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Owen Devar
Don't forget to gather your employment documents before you start filing! I just went through this process last month and having everything organized made such a difference. You'll want your last few pay stubs, your termination letter or layoff notice, and employment information for any jobs you've held in the past 18 months (employer names, addresses, phone numbers, dates worked, and gross wages earned). Also write down your direct supervisor's name and the HR contact info if you have it. I created a simple list beforehand and it saved me from having to pause mid-application to hunt down information. The online system will walk you through each step, but being prepared definitely reduces stress. Since you mentioned bills are due soon, definitely file as soon as you can - even if your claim takes time to process, the effective date starts when you file, not when it gets approved.
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