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Quick update on my earlier comment - I forgot to mention that I called ESD twice during my 4-week adjudication period. The first time they just said it was in process, but the second time (around week 3) the agent added notes to my file about my hardship situation. Not sure if that helped speed things up or if I just got lucky with timing. Might be worth trying to get through to someone if you can!
I'm at week 2 of adjudication and already starting to panic about finances, so thank you for asking this question! Reading through these responses is actually giving me some hope. It sounds like there are definitely people getting approved before the 6-week mark, especially for simpler cases. I'm dealing with a layoff situation too - my whole department got eliminated but HR is taking forever to send ESD the proper documentation. I've been proactive about uploading everything I have (termination letter, final paystub, etc.) but I'm worried their delay will slow down my adjudication. @Ava Garcia - your advice about the hardship expedite is really valuable, I had no idea that was even an option. Going to try calling about that if I hit week 4 without resolution. @Miguel Silva - definitely going to look into that Claimyr service if I can't get through on my own. Seems like actually talking to someone makes a huge difference. Thanks everyone for sharing your experiences, both good and bad. At least now I have some concrete steps to try instead of just sitting here refreshing eServices every hour!
@Alina Rosenthal - I m'so glad this thread is helping you too! Week 2 is still early, so try not to panic yet easier (said than done, I know .)The HR delay with documentation is definitely frustrating, but at least you were proactive about uploading what you have. That should help show ESD that you re'on top of things. Keep us posted on how it goes - hoping you get good news soon!
SUCCESS! Finally got my documents uploaded after trying the Internet Explorer suggestion and following the sequence someone mentioned. The upload button was literally hidden at the bottom of a long message. Washington ESD's website design is absolutely terrible but at least it's done now.
I had the exact same frustrating experience last month! What finally worked for me was using Edge browser and going to the Messages section first. Look for the message about document verification, click on it, then scroll ALL the way down past the wall of text - there's a tiny "Upload Documents" button at the very bottom that's super easy to miss. Also make sure your files are named simply without spaces or special characters. The whole process is ridiculously unintuitive but once you find that hidden button it should work. Don't give up!
Just want to add that even if your employer has documentation of policy violations, you can still win if you can show the violations weren't willful or if there were extenuating circumstances. Don't give up hope!
I went through a similar misconduct appeal last year and won! The key thing that helped me was focusing on Washington's specific definition of misconduct - it has to be willful and deliberate disregard of employer interests. If you were genuinely trying to do your job but made mistakes or struggled with performance, that's not misconduct. Make sure you have a clear timeline of events, any documentation showing you tried to improve or asked for help, and evidence that policies weren't clearly communicated or consistently enforced. Also, practice telling your story concisely - the hearing officer needs to understand your perspective quickly. You mentioned medical documentation for tardiness - that could be really strong evidence that your actions weren't willful. Good luck with your hearing!
This is incredibly helpful, thank you! I've been feeling so overwhelmed but your breakdown of Washington's misconduct definition gives me hope. You're right about the medical documentation - I have doctor's notes for most of the absences they're citing. Did you have to prove anything specific about your medical issues, or was having the documentation enough? Also, when you say "practice telling your story concisely," about how long should my opening statement be?
UPDATE: WOW you guys were right! I just checked my account and my status changed from pending to paid!! It happened exactly 5 business days after contacting the governor's office. No calls, no emails, no explanation - the money is just scheduled for deposit tomorrow. For anyone else stuck in pending purgatory, especially with standby status issues, the governor's office escalation DOES work - just be patient for about a week. I also had my employer call the employer line yesterday after seeing the advice here, so that might have helped too. THANK YOU all for the advice and support during this stressful time. This forum has been more helpful than any official ESD resource.
Great news! So glad it worked out for you. This is pretty typical of how ESD operates - they fix the issue but don't communicate anything. At least you got your money!
This is such a relief to read your update! I've been stuck in pending for 3 weeks now and was starting to lose hope. Your story gives me confidence that the Governor's office route is worth trying. I'm also dealing with a standby situation where my employer said they'd bring me back but I haven't heard anything from ESD about approval. I'm definitely going to call both the Governor's office AND ask my HR department to call that employer line. It sounds like having your employer proactively call really helped speed things up. Thanks for sharing your experience and coming back to update us - it means a lot to those of us still waiting!
Christopher Morgan
@profile5 Yes, statements from potential employers confirming interviews or application receipts would be very helpful evidence. Anything that corroborates your job search activities could strengthen your case. Email confirmations of applications submitted are particularly useful. What's most important is showing you were actively seeking work during each week you claimed benefits.
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Jade Santiago
•I submitted my appeal this morning and requested all the documents ESD is using for their determination. I also started gathering all my job search evidence. Thank you everyone for the guidance - I'll update this thread when I get a hearing date or any new information that might help others in this situation.
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Mohamed Anderson
Good luck with your appeal! I went through something similar last year (though smaller amount) and the key thing that saved me was having documentation for EVERYTHING. Since you mentioned job search issues, make sure you also print out any job fair attendance records, networking event confirmations, or career counseling appointments if you had any. The ALJ in my case was really thorough and asked specific questions about activities during certain weeks. Also, if you used any job search websites like Indeed or LinkedIn, try to get screenshots of your search history or application history if possible. The more evidence you have that shows active job searching during every claimed week, the stronger your case will be. Keep us posted on how it goes!
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NeonNova
•That's such great advice about the job search websites! I never thought about getting screenshots of my search history from Indeed and LinkedIn. I've been using both platforms extensively but didn't think to document that activity beyond just the applications I submitted. I'm going to try to pull that data today before my hearing gets scheduled. Really appreciate everyone sharing their experiences - it makes this whole overwhelming process feel a bit more manageable knowing others have successfully navigated it.
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