Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more thing - if you used that Claimyr service to get through to Washington ESD, let us know how it worked out. Always looking for ways to actually talk to a human there.

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I'll definitely report back if I end up trying it. The regular phone system is completely useless.

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Same, would love to hear real experiences with it before spending money on it.

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I went through something similar with Amazon about 8 months ago. They contested my layoff claim too, saying I had "performance issues" even though I was part of a clear RIF that affected my whole department. The adjudication took about 5 weeks but I eventually won. The key thing that helped me was getting a statement from my former supervisor confirming it was a layoff due to business needs, not performance. If you can reach out to your supervisor or any coworkers who witnessed the layoff situation, that could really strengthen your case. Also, keep checking your Washington ESD account online for any updates - sometimes they post decisions there before you get the letter in the mail.

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That's really helpful advice! Unfortunately I think my supervisor might have been laid off too in the same round of cuts, but I could try reaching out to some coworkers who are still there. Did you have any trouble getting your supervisor to provide that statement, or were they pretty cooperative about it?

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My supervisor was actually pretty helpful about it. I think she felt bad about the whole situation since she knew it wasn't performance related. I just sent her a LinkedIn message explaining what was happening and asked if she'd be willing to provide a brief written statement. She sent me an email within a couple days that I was able to forward to Washington ESD. Even if your supervisor got laid off too, they might still be willing to help - they probably understand how unfair it is for Amazon to contest legitimate layoff claims.

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I used that Claimyr service someone mentioned above. Got a callback from an ESD agent in about 20 minutes. Definitely worth it to find out there was an actual issue holding things up rather than just waiting endlessly!

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I'm dealing with a similar situation right now! Applied for PFML 10 days ago to care for my newborn and I'm getting anxious about the wait time. Reading through all these responses is really helpful - sounds like employer verification delays are super common. I'm going to check with my HR department tomorrow to make sure they've completed their part. Thanks for sharing your experience and the update that you got it resolved!

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ive been on unemployment 3 times in WA and let me tell u, DOCUMENT EVERYTHING!!! take screenshots of all your weekly claims where u report the stipend, keep copies of your W2, save emails from the fire dept about your schedule. ESD makes mistakes ALL THE TIME and u dont want to get hit with an overpayment notice a year from now!

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This is excellent advice. Documentation is crucial when dealing with any unemployment situation, especially one with potential complexity like part-time volunteer work with a stipend. I'd add that you should also keep a log of all your job search activities with detailed information - far more than what ESD requires you to enter in the system. This will be invaluable if you're ever selected for a job search review.

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I'm in a similar situation - laid off from my retail job but also do part-time work as a substitute teacher. From what I've learned through this process, the key is being completely transparent with ESD about everything. When you file your weekly claims, always report the volunteer firefighter hours and the $40 stipend. I use the online system and there's a section where you can add notes - I always write something like "volunteer firefighter stipend" so it's crystal clear what the income is from. One thing that helped me was calling my local WorkSource office (not ESD directly, but they can often answer questions). They confirmed that as long as I'm actively job searching and available for full-time work, my substitute teaching doesn't hurt my claim. Also, keep records of your volunteer schedule and any communication with the fire department about your flexibility. If ESD ever questions your availability, you'll want to show them that you can adjust your volunteer hours around job interviews or if you get hired. Good luck with both the job search and the volunteer work - it's great that you're giving back to your community during this time!

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Thanks for sharing your experience with substitute teaching - that's really helpful to know that WorkSource can provide guidance too! I hadn't thought about contacting them directly. The idea of adding notes in the online claim system is great - I'll definitely do that to make sure everything is transparent. It sounds like we're in very similar situations with part-time work while job searching. Did you find that having the substitute teaching actually helped with your job search at all, or was it mainly just about staying active and earning a little extra?

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Have you tried contacting your state representative's office? Sometimes they can help escalate issues with Washington ESD when regular channels aren't working.

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I hadn't thought of that. Might be worth a try if I can't get through to Washington ESD directly soon.

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Whatever you do, don't stop filing your weekly claims and keep documenting everything. If there is an issue that eventually gets resolved, you'll want to make sure you get all your back pay for the weeks you were eligible.

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Definitely continuing to file weekly. Just hoping this gets resolved soon because I'm running out of savings to cover basic expenses.

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That's exactly the right approach. Keep filing and keep trying to reach them. Six weeks is definitely long enough that there's a real issue that needs to be addressed by an agent.

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I'm in the exact same boat right now! Just contacted the governor's office yesterday after 7 weeks of my claim being stuck in "pending" status. They said they'd escalate it to ESD within 24 hours. Reading through all these responses is giving me hope but also making me nervous about missing the call when it comes. Quick question for everyone - when the adjudicator calls, do they usually give you a heads up about what documents they'll need, or should I just have everything ready from the start? I was laid off due to company downsizing and have my termination letter, but wondering if I should gather anything else proactively. Also, has anyone had luck getting the adjudicator to email you instead of calling? I work in a noisy environment and worried I might not be able to hear properly if they call during work hours.

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Hey! I'm literally in the same exact situation - just went through the governor's office route yesterday too after weeks of being stuck. From what I'm reading here, it sounds like having your termination letter ready is the main thing for layoff cases. Most people seem to say the adjudicator will ask for any additional docs during the call if needed. As for the email thing, I haven't seen anyone mention that being an option - seems like they really prefer phone calls. Maybe you could step outside or find a quiet spot when they call? I'm planning to answer every unknown number for the next two weeks just in case. Good luck with your case!

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I'm currently going through this same process! Called the governor's office on Wednesday after being stuck for 6 weeks, and got the ESD callback Thursday saying my claim was expedited to adjudication. Still waiting for the adjudicator call but reading everyone's experiences here is really reassuring. Based on what I'm seeing, it sounds like 7-14 business days is the realistic timeframe to expect. I've cleared out my voicemail, organized all my separation documents (I was also laid off due to restructuring), and I'm answering every unknown call. The stress of waiting is real but at least there's light at the end of the tunnel! One thing I learned from calling around - if you need to reach ESD directly for any reason while waiting, the best times to call are right at 8am when they open or around 4:30pm before they close. Still nearly impossible to get through, but slightly better odds than midday.

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Thanks for sharing your timeline! It's really helpful to see someone else who just went through the governor's office route this week. I'm on day 2 of waiting for the adjudicator call after getting my claim expedited yesterday, so hearing that 7-14 business days is realistic helps manage my expectations. That tip about calling ESD at 8am or 4:30pm is gold - I'll keep that in mind if I need to follow up for any reason. Fingers crossed we both hear back soon! This whole process is so nerve-wracking when you're dealing with bills piling up.

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