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Just to update everyone in this thread with accurate information: for vacation/holiday pay specifically, you need to report it for the week it was PAID, not the week it was earned or accrued. Many people get confused about this. So if your final check with the PTO payout was issued this week, you would report it on this week's claim, even if the PTO was technically earned months ago. This is different from how regular work hours are reported (which are reported when worked).
UPDATE: I spoke with an ESD representative this morning (used that Claimyr service which actually did work great). They were understanding about the mistake and had me fill out a statement explaining what happened. They said they'll calculate any overpayment and send me a notice with options for repayment. The agent assured me that since I self-reported, this wouldn't be considered fraud - just an adjustment that needs to be made. Such a relief! Thanks everyone for your advice and sharing your experiences.
I filed my claim last Sunday at 4am and still haven't received my payment. Status just says "processing" - is that normal? Should I be worried? This is only my second week on unemployment.
If it's still showing "processing" after more than 3 business days, I would recommend calling ESD to check if there's an issue. New claims sometimes have additional verification steps that can delay the first few payments. It could be a simple verification issue or something that needs adjudication. Did you receive your first payment without any problems? And have you verified your identity through ID.me yet? Those are common issues for new claims.
Just tried calling ESD to ask about my delayed payment and got the "high call volume" message for the 5th time today! How is ANYONE supposed to get through to them?? This is so frustrating!
DON'T BOTHER with their regular line - COMPLETE WASTE OF TIME!! I called 47 times yesterday and never got through. Their phone system is DELIBERATELY designed to prevent people from reaching agents. They don't want to deal with us!!
I used that Claimyr service someone mentioned earlier in this thread last month when my payment was stuck. It actually worked - got through to an agent in about 10 minutes instead of spending days redialing. Worth checking out if you're desperate.
UPDATE: We finally got through to ESD this morning! They said the adjudication is only about that specific week where they think his hours might have been misreported (they weren't - we have documentation). The good news is they confirmed payments WILL continue for his current weekly claims while they investigate the past week! Such a relief. Also thanks to those who suggested documentation - we're gathering everything now just in case. Will update again once this is fully resolved.
We tried that Claimyr service someone mentioned above. Honestly wasn't sure about it at first but it worked - got connected with an ESD agent in about 25 minutes instead of spending days trying to call ourselves. Definitely worth it just for the peace of mind knowing our benefits won't stop.
I used Claimyr last month and it was amazing! Got through to ESD in 40 minutes after trying for days on my own with no luck. The agent told me the ID verification can actually be fast-tracked if you have a financial hardship (eviction risk, utilities about to be shut off, etc). You just have to talk to the right department. Worth trying if you're in a tight spot with rent coming up.
does that claimyr thing rly work? i thought it was a scam lol might try it if my new claim gets stuck again
Just to add clarity on the waiting week: it applies to your first eligible week after filing. If your claim is in adjudication for ID verification, your waiting week hasn't technically started yet because you're not considered eligible until the ID verification is complete. Once your identity is verified, the first payable week will be your waiting week (no payment), then you'll receive benefits for subsequent weeks if you continue to qualify. This is why it's crucial to keep filing weekly claims during adjudication - the system will retroactively assign your waiting week and pay for eligible weeks once identity verification is complete.
Dylan Baskin
One more thing to consider - check if you have any "issues" listed under your claim. Log into eServices, go to your claim status page, and look for an "Issues" or "Decisions" tab. Sometimes there's a specific issue that needs to be resolved but the notification doesn't come through clearly. If you see anything there, it will tell you what's causing the denial. If you do get through to someone, make sure to ask them to check for any "flags" on your account. Often there's a system flag that's automatically denying your payments that can be removed by an agent.
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Grace Thomas
•I just checked again and there aren't any issues listed, which is part of what makes this so confusing! When I finally get through to someone, I'll definitely ask about flags on my account. I'm starting to think it must be some kind of system glitch since there's no apparent reason for the denials.
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Ellie Lopez
Based on everything you've shared, this definitely sounds like an internal system flag that's causing automatic denials. Your best course of action now would be: 1. Try the 7:59am calling trick mentioned above 2. Consider using the Claimyr service if you continue having trouble getting through 3. Contact your state representative (this often works well) 4. If all else fails, you can request a formal appeal of the denials, which at least guarantees you'll get a hearing The good news is that once this is resolved, you should receive all back payments you're entitled to. Make sure to keep filing your weekly claims even while this is being sorted out.
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Grace Thomas
•Thank you so much for this clear action plan! I'll try the early morning calls first, then look into Claimyr if that doesn't work by the end of the week. I've already found my state rep's contact info too. And thanks for the reminder to keep filing weekly claims - I'll definitely continue doing that. Really appreciate everyone's help with this!
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