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When my claim got stuck in February, I found out that calling my state representative's office actually helped. They have constituent services that can contact ESD directly on your behalf. It took about 3 days but I got a call back from an ESD supervisor who fixed my issue right away. Worth trying if nothing else works!
Update: I tried the Claimyr service that @profile3 suggested and it actually worked! Got connected to an ESD rep in about 20 minutes this morning. Turns out they needed additional wage verification because my former employer reported different quarterly earnings than what I submitted. The agent was able to review the documents I had already uploaded and fix the issue while I was on the phone. My claim status is back to 'paid' now! Thanks everyone for your help - this community saved my sanity.
awesome!! glad u got it fixed! isnt it crazy how something that shud be simple takes so much effort? the whole system needs fixing tbh
my cousin works at esd (not sharing any names) but he says theres a HUGE backlog still from all the fraud cases they had during covid. like theyre still dealing with that fallout. not saying its right but thats why everyones waiting forever. good luck tho
Since you've been waiting so long, this is a situation where you should request a formal determination through the adjudication department directly. Call 833-572-8400 and use the exact phrase "I need to request a formal determination on my pending claim under WAC 192-04-060." This regulatory reference often gets attention. Also, if your claim involves separation from your employer, check if they've submitted their response. Sometimes claims stall because employers don't respond, and ESD doesn't automatically follow up after the initial request. Keep detailed records of all contact attempts with dates and times for your records.
Update on tax refund protection: I should clarify that Form 8379 (Injured Spouse) only works if the overpayment is only in your husband's name and you file jointly. The form protects your portion of the refund, not his. Another option is to request a Payment Trace from ESD confirming you have an active appeal. With documentation of an active appeal, you can sometimes prevent the tax intercept until the appeal is resolved. One thing that hasn't been mentioned: check if your husband received any communication from ID.me (the third-party verification service ESD uses). Sometimes the verification needs to happen through their system, not just by uploading documents to ESD directly.
my cousin had this exact issue last year and what fixed it was going in PERSON to a WorkSource office with all his ID docs. took 3 hours of waiting but he got someone to actually look at his stuff and fix it in the system. not all WorkSource offices can help with claims but some can!!
Mia Rodriguez
Yes, I got backpay for all weeks I'd claimed during the adjudication period. It came as one lump sum about 3 business days after approval. Just make sure you keep filing your weekly claims during this waiting period - that's super important for getting the backpay!
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Ava Hernandez
That's a relief! I've been filing religiously every week, so at least I know I'll eventually get that money if I'm approved. Thanks again!
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