I had a very similar issue last month. After trying unsuccessfully to reach someone by phone for days, I went to my local WorkSource office in person. They couldn't directly fix my claim issues, but the staff member was able to submit an internal message to ESD on my behalf flagging my account for urgent review. Within 3 days, I received a call from an ESD adjudicator who explained the issue and helped resolve it. Might be worth trying if you live near a WorkSource office.

One last thing to try: check if there's a new "Questionnaire" or "Fact-finding" item in his eServices account. Sometimes these don't trigger notifications but have deadlines. If you find one, complete it ASAP and call to let them know it's done. Also, even if your benefits are currently disqualified, KEEP FILING the weekly claims without interruption. If the disqualification is reversed (which happens often when it's a system error or misunderstanding), you can only get back-payments for weeks you properly filed claims for.

Update on tax refund protection: I should clarify that Form 8379 (Injured Spouse) only works if the overpayment is only in your husband's name and you file jointly. The form protects your portion of the refund, not his. Another option is to request a Payment Trace from ESD confirming you have an active appeal. With documentation of an active appeal, you can sometimes prevent the tax intercept until the appeal is resolved. One thing that hasn't been mentioned: check if your husband received any communication from ID.me (the third-party verification service ESD uses). Sometimes the verification needs to happen through their system, not just by uploading documents to ESD directly.

my cousin had this exact issue last year and what fixed it was going in PERSON to a WorkSource office with all his ID docs. took 3 hours of waiting but he got someone to actually look at his stuff and fix it in the system. not all WorkSource offices can help with claims but some can!!

One additional recommendation: Keep a copy of your response and any documentation you send to ESD. Take a photo or make a photocopy before mailing. If you can submit online through your eServices account, that's even better as it creates an electronic record. Having documentation of your timely response can be crucial if there's any follow-up required.

update us after u hear back! curious what happens cuz i might be going out of town next month too

I tried appealing without a lawyer and lost. My situation was different (attendance issues) but the whole process was confusing and intimidating. If you can get a free consultation with an unemployment attorney, might be worth it. Some will take cases on contingency if they think you have a good chance of winning. Just my 2 cents.

One thing to add that others haven't mentioned: once you request the appeal, start preparing a written statement. The judge will ask you to explain your side first. Having a clear, chronological explanation prepared will make a huge difference. Also, the legal definition of misconduct for unemployment in Washington is very specific - it's not the same as what an employer might consider grounds for firing. The employer must prove: 1. Your actions were deliberate violations of policies 2. Your behavior was not an error in judgment or ordinary negligence 3. Your actions harmed their business interests Since this was about changes to inventory procedures without proper training, you have an excellent chance of winning. Just be organized and factual in your presentation. Good luck!

Just wanted to add that you might want to consider applying for other assistance programs while you wait for your new UI eligibility: - SNAP benefits (food stamps) - Temporary Assistance for Needy Families (TANF) if you have children - Housing assistance through local programs - Utility assistance programs Also, make sure you're ready to file immediately when your benefit year ends. Mark the exact date on your calendar and file your new claim that same day to avoid any delays in receiving benefits. With 1000 hours, you're well above the 680-hour requirement, so you should be approved quickly once you're eligible to file.

I went thru something kinda similar last year and ended up driving for doordash while i was waiting to be able to file a new claim. not great money but it kept me afloat and the schedule was flexible. might be worth looking into gig work just to get you through until july.