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I had a similar thing happen but with my WAGES being wrong not the dates. What worked for me was going to WorkSource in person. The lady there couldn't fix it herself but she had a direct line to ESD and got me connected to someone who could help within 20 minutes. Way better than trying to call yourself. Just bring ID and all your documentation about the last day worked.
That's good to know! I found a WorkSource office about 30 minutes from me - gonna head there tomorrow morning when they open. Hopefully they can help me too!
I work for a different state agency but interact with ESD sometimes. They launched a new claims system in January that's been having all kinds of data migration issues. Your problem is happening to a lot of people right now. I know it's frustrating but they are working on fixing these types of issues. If you can't get through on the phone, definitely try WorkSource. I've heard good things about their ability to help with claim issues.
this is why i always keep detailed records of EVERYTHING with esd. screenshots of my weekly claims, work search logs, bank statement deposits, all of it. they mess up constantly and then act like its YOUR fault. had to appeal an overpayment last year because of their system glitch and it took 4 months to resolve. never trust their systems to work correctly!!
Just as a heads-up for everyone: This delay was caused by ESD implementing their quarterly system updates. They typically do these the last weekend of every quarter, but they rarely announce them in advance. If you report part-time hours during these update periods (especially March/June/September/December), you might experience delays. It's always a good practice to budget with the assumption that your UI payment might occasionally be 2-3 days late, especially around these quarterly transitions. The payments are rarely missed completely, just delayed.
wish they would at least TELL ppl about these updates!! not everyone has extra money to cover when they decide to be late with payments 🙄
have u applied for any other assitance while waiting? like food stamps or energy assistance? might help in the meantime
After reviewing what you've shared, I think you might have a difficult case for the Commissioner appeal, but it's not impossible. Focus on these potential arguments if applicable: 1) The judge didn't allow you sufficient time to present your case (procedural error), 2) Your on-call work is substantially different from what was promised (bait and switch situation), 3) You have documentation showing you left for better opportunities that fell through despite reasonable assurances. Emphasize any facts the judge may have overlooked during the brief hearing. Even with a strong appeal, prepare financially for the possibility it won't be successful.
After seeing your update about getting disconnected multiple times, I really do recommend trying Claimyr. I was in the same boat - disconnected constantly, couldn't get through for weeks. It's frustrating that we have to use a service just to reach a government agency, but it saved me so much stress. The peace of mind from actually talking to someone was worth it. Regarding collections - they typically don't start aggressive collections during an appeal, but they may send you notices. Make sure to respond to those notices by stating you have an appeal pending. Keep documentation of everything.
I might have to try that service. I've now called 8 times today and either get disconnected or told the queue is full. I'll check out that video link you shared. At this point I'd do anything to just talk to an actual human at ESD who can explain what's happening with my claim.
Since you mentioned childcare issues, I want to add some specific advice for your appeal: 1. Washington state actually has a "parental obligation" provision that can allow for reasonable childcare-related restrictions. Emphasize this in your hearing. 2. When explaining your situation to the judge, be very specific about your overall availability. For example: "I'm available to work 38 out of 40 standard hours in my industry. My only restriction is Sunday 9am-12pm due to temporary childcare issues." 3. Bring documentation of your efforts to secure alternative childcare for those hours. 4. Be prepared to explain why this restriction doesn't significantly impact your employability in your field. The key is showing that your restriction is both reasonable and doesn't substantially diminish your ability to accept suitable work. Given that yours is just Sunday morning and temporary, you have a good chance of winning your appeal if presented properly.
Thank you! I didn't know about the parental obligation provision. That gives me some hope. I'll definitely prepare documentation showing I've been trying to find alternative childcare. I appreciate everyone's help with this - I was feeling completely lost when I first got that denial letter.
Zane Hernandez
i herd theres a waiting week for new claims so mabye prepare for that??? not sure if thats still a thing in 2025 but i had to wait a week when i filed last year just fyi
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Grace Johnson
•Yes, the waiting week is still required for new claims in 2025. When you file a brand new claim (not when reopening), your first eligible week serves as an unpaid waiting week. However, this only applies to new claims - since the OP is currently reopening an existing claim, they shouldn't have a waiting week now. They would face a waiting week only when filing the completely new claim after exhausting the current benefits.
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Aurora St.Pierre
Thank you all for the helpful responses! Just to make sure I understand correctly: 1. I'm currently using my old claim with 23 weeks remaining (which is correct) 2. After I use those weeks OR my benefit year expires, I can file a new claim 3. For the new claim, I'll need 680+ hours from my 7 months at Company B (which I should have) 4. I should start the new application 1-2 weeks before my current benefits run out 5. There will be a waiting week for the new claim This is all super helpful for planning purposes. One last question - will my benefit amount on the current claim always be based on my income from Company A, or does it get recalculated with my Company B income too?
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Eli Wang
•Your current claim's weekly benefit amount is fixed based on your earnings from the base year used when you first filed that claim (primarily from Company A). It won't be recalculated to include Company B earnings until you file a completely new claim. This is why some people find themselves receiving lower benefits when reopening an old claim despite having earned more at their recent job - the benefit calculation was based on their earlier, potentially lower-paying employment. Unfortunately, there's no way around this - you must exhaust the existing claim before filing a new one with updated earnings information.
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