Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One other tip - if your claim is still not resolved after 6 weeks, you can request an "escalation" by sending a secure message through your ESD account. Go to the dashboard, click on "Send a message", then select "Claims Questions" from the dropdown. Explain that it's been X weeks since you filed a combined wage claim and there's still no update regarding your Oregon wages. Ask specifically for the claim to be escalated to a claims specialist. In the meantime, if you're facing financial hardship while waiting, be sure to indicate that as well. Sometimes they can expedite truly urgent cases.

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Thank you for this tip! I'll definitely do that if I don't see any updates soon. I've been sending general messages but didn't specifically ask for escalation. Good to know about the financial hardship part too - I'll definitely mention that.

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Update: I checked the ESD handbook and found this official statement about combined wage claims: "Combined wage claims may take 30 business days or longer to process as we must wait for other states to transfer your wages." So unfortunately, your 3-week wait is still within the normal timeframe. I know it's frustrating, but at least according to their official guidance, you're not yet at the point where something has definitely gone wrong. Hang in there!

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Thank you for finding this! It helps to know this delay is actually "normal" (even if it's ridiculous). I'll try to be more patient... but I might still try that Claimyr service if it goes much longer.

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Make sure you list both the gross AND net amounts on the form. ESD needs to see both figures to properly process it. Also, in my experience, uploading the form through your eServices account is faster than mailing it. There should be an option under "Upload Documents" in your account. That way you can track that they received it.

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I didn't even think about uploading it directly! That's a great tip, thank you. I'll definitely do that instead of mailing it in.

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Just wanted to follow up - for the distribution code question, yes, Code 1 for early distribution is exactly what they need to see. And you should definitely include both the gross amount and the net amount after tax withholding. This helps them verify that it's properly documented as a non-reportable lump sum withdrawal versus ongoing retirement income that would affect your benefits.

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Thanks for confirming! I've filled out the form with all the information everyone suggested and uploaded it through my eServices account. Fingers crossed this gets resolved quickly. I really appreciate everyone's help!

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I had a very similar issue last month. After trying unsuccessfully to reach someone by phone for days, I went to my local WorkSource office in person. They couldn't directly fix my claim issues, but the staff member was able to submit an internal message to ESD on my behalf flagging my account for urgent review. Within 3 days, I received a call from an ESD adjudicator who explained the issue and helped resolve it. Might be worth trying if you live near a WorkSource office.

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Mei Liu

That's a great idea! There's a WorkSource office about 30 minutes from us. If we still can't get through on the phone, we'll try going there in person. At this point we just need SOMEONE to tell us what's going on. I'll try Claimyr first thing tomorrow, and if that doesn't work, WorkSource is our next stop. Thank you all for the suggestions!

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One last thing to try: check if there's a new "Questionnaire" or "Fact-finding" item in his eServices account. Sometimes these don't trigger notifications but have deadlines. If you find one, complete it ASAP and call to let them know it's done. Also, even if your benefits are currently disqualified, KEEP FILING the weekly claims without interruption. If the disqualification is reversed (which happens often when it's a system error or misunderstanding), you can only get back-payments for weeks you properly filed claims for.

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Mei Liu

Yes, he's definitely continuing to file every week! We learned that lesson early on. I'll have him check for any hidden questionnaires again - the eServices site is so confusing with things buried in weird places. Really appreciate everyone's help with this!

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my claim was stuck for 2 months but turns out it was because my previous employer contested it saying i quit when i was actually laid off. once i provided the termination letter it got resolved in like 3 days. might wanna check if ur employer is saying something different than u did about why u left

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That's a good point. I have a good relationship with my former employer though, and they've confirmed they reported it as a layoff due to downsizing. I still have the layoff notice they gave me. But maybe there's some other discrepancy I'm not aware of.

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Quick update question - have you been receiving any correspondence by mail? Some adjudication notices are still sent via postal mail rather than electronically, especially if they involve third-party information from your employer.

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I've been checking my mail carefully and haven't received anything from ESD except the initial monetary determination letter back in July. Is there something specific I should be looking for?

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The most important pieces would be any fact-finding questionnaires or interview notices. They typically come in official ESD envelopes with the department logo. If you haven't received any of these, that's actually good news - it likely means they're just backlogged rather than waiting on information from you. One last suggestion - if you have documentation related to your layoff (termination letter, severance agreement, etc.), go ahead and upload it to your eServices account under the document upload section. Sometimes being proactive with documentation can help move things along.

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One more critical tip: When you get your hearing notice, it will tell you how to submit evidence. Make sure you share all evidence with both the Office of Administrative Hearings AND your former employer by the deadline (usually 1 week before). If you miss this step, the judge might not consider your evidence. Also, prepare a clear, chronological statement about what happened. Practice explaining your situation concisely - judges appreciate when you can present your case in an organized way without rambling. Focus on facts rather than emotions, even though I know this is a stressful situation. Good luck with your appeal!

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AstroAce

Thank you so much for the additional advice. I hadn't thought about practicing my statement, but that makes perfect sense. I tend to get a bit scattered when I'm nervous, so I'll definitely write out my key points and timeline to reference during the hearing.

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has anyone had their employer just not show up to the hearing? mine didn't bother coming to the call and the judge basically had to rule in my favor since they couldn't prove their case without being there lol

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Yes! This happened to me as well. My former employer made a big deal about contesting my claim but then never showed up for the hearing. The judge still asked me questions about what happened, but without the employer there to present evidence of misconduct, I won by default. It's actually pretty common from what I've heard from others.

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AstroAce

That would be amazing if they didn't show up, but knowing my former employer, they'll have their entire HR and legal team there. They're a large healthcare system and really don't want to pay unemployment claims. I'm going to prepare as if they'll be fully represented.

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