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YES! Keep filing your weekly claims even while in adjudication! That's super important. If you stop filing and then eventually get approved, you won't get paid for weeks you didn't claim. The system will show them as pending until a decision is made.
My sister is a claims specialist at ESD (not speaking officially!!!) and she says they get this situation ALL THE TIME. Big thing they look for: did you try to resolve the issues before quitting? If you can show you talked to a supervisor or HR about the problems before walking out, that helps your case a lot. Also I heard the average adjudication time right now is like 4-5 weeks so prepare financially if possible.
I dunno if this helps but I had a similar issue back in January when my claim kept saying "pending" for weeks. I ended up contacting my state representative's office and explained my situation. Their constituent services person made some calls and suddenly my claim was processed within 48 hours. Might be worth a try if nothing else works?
That's brilliant! I wouldn't have thought about contacting my state rep. Do you just call their office directly?
Just wanted to follow up - did any of these suggestions work for you? I'm curious if you ended up trying Claimyr or one of the other methods people suggested here.
I ended up trying several approaches! The regional numbers didn't work (still got the high call volume message), but I did get through using Claimyr yesterday afternoon. Spoke to an agent who was actually quite helpful - she escalated my adjudication case and said I should see movement within 3-5 business days. I also contacted my state rep's office as a backup plan, and they took my information too. Basically throwing everything at the wall and seeing what sticks! Will update when/if my claim actually moves forward.
I had something sort of similar happen but with a twist - I was denied initially, then approved on reopening! The ESD system is SO inconsistent. I think different adjudicators just make completely different decisions on the same facts. My best advice is to appeal and be SUPER specific about the unsafe working conditions. Like bullet point every single issue with dates if possible. That's what worked for me eventually.
This is a common issue, and here's what you need to know: 1. When you "reopen" a claim that was already approved, the system sometimes triggers a new review of your work separation, especially if you're using wages from an alternate base year or different employer. 2. You need to file an appeal within 30 days of the denial determination. Look for the "How to Appeal" section on your determination letter. 3. During the appeal process, you MUST continue to file weekly claims, even though the system may not let you do it online. Call the weekly claims line at 800-318-6022. 4. Your appeal should explicitly state that this separation issue was previously reviewed and approved in your original claim determination. 5. Include all original documentation plus the initial approval letter if you have it. The good news is that appeals for this type of administrative error have a high success rate. Be persistent and keep detailed records of all communications.
This is incredibly helpful, thank you! I'm working on my appeal letter now and will make sure to emphasize that the separation was already reviewed and approved. I'm also trying to reach someone by phone to file retroactively for the weeks I've missed while dealing with this mess. Fingers crossed this gets resolved!
is anyone else noticing that ESD keeps changing their policies??? last year my brother only had to provide ONE form of ID but now they want TWO from everyone? and then they take FOREVER to process them! i bet they're just trying to delay payments to save money. the whole system is designed to make people give up!!!
They actually changed the ID verification requirements after the massive fraud cases during the pandemic. The two-ID requirement has been standard since mid-2023. While processing times are frustrating, it's not a deliberate attempt to deny benefits - they're just understaffed and dealing with a lot of claims.
make sure u answer ur phone even if u dont recognize the number!!! sometimes ESD calls from random numbers and if u miss it they just mark ur file as 'unable to contact' and delay everything another week!
Lia Quinn
You should be able to see your severance allocation period by logging into your eServices account and checking the "Decisions" tab. There should be a determination letter that explains exactly how many weeks your severance affects your claim. If you can't find it, ask for them to resend the determination letter - this will tell you exactly when you can expect payments to begin. And just to clarify something others have mentioned - it's not about the NUMBER of weeks you worked, but rather your severance amount divided by your weekly benefit amount. So if your severance was $8,500 and your weekly benefit would be $850, that's 10 weeks of ineligibility.
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Jackie Martinez
•Thank you! I checked the Decisions tab and found the letter. You're right - they calculated exactly 10 weeks from my layoff date before I'll be eligible. At least now I can plan accordingly.
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Asher Levin
One thing no one mentioned - make sure you're still doing your required job search activities every week even during this waiting period! You need 3 job search activities each week, and if you're not doing them and logging them properly, you could be denied benefits once your severance period ends. Don't make that mistake!
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Jackie Martinez
•Oh that's a really good point! I've been applying to jobs but wasn't logging them since I figured it didn't matter during this waiting period. I'll start documenting everything right away.
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