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Make sure you list both the gross AND net amounts on the form. ESD needs to see both figures to properly process it. Also, in my experience, uploading the form through your eServices account is faster than mailing it. There should be an option under "Upload Documents" in your account. That way you can track that they received it.
Just wanted to follow up - for the distribution code question, yes, Code 1 for early distribution is exactly what they need to see. And you should definitely include both the gross amount and the net amount after tax withholding. This helps them verify that it's properly documented as a non-reportable lump sum withdrawal versus ongoing retirement income that would affect your benefits.
YES! Keep filing your weekly claims even while in adjudication! That's super important. If you stop filing and then eventually get approved, you won't get paid for weeks you didn't claim. The system will show them as pending until a decision is made.
My sister is a claims specialist at ESD (not speaking officially!!!) and she says they get this situation ALL THE TIME. Big thing they look for: did you try to resolve the issues before quitting? If you can show you talked to a supervisor or HR about the problems before walking out, that helps your case a lot. Also I heard the average adjudication time right now is like 4-5 weeks so prepare financially if possible.
i had to call 67 times in one day before i got through. not exaggerating, i kept a tally. try calling at 10:15, thats when a lot of their morning appointments end and sometimes there's a small window where calls get through. good luck!!
UPDATE: I took several pieces of advice from this thread and wanted to report back what worked! I tried calling on Thursday at 10:20am like someone suggested, and still got the high call volume message. Then I went to my local WorkSource office, and they confirmed my claims WERE in the system despite not showing in my online portal! They said it's a known display issue affecting many accounts right now. The WorkSource staff helped me submit a priority message to claims center, and within 2 days my missing weeks appeared online! Payments are now processing. Thanks everyone for your help during my panic - special thanks to the person who suggested WorkSource!
So glad it worked out for you! WorkSource offices are seriously underutilized resources for UI issues.
This is excellent news. Thank you for updating the thread - it helps others who might face similar issues.
by the way anyone know why they need all these extra docs anyway? i already sent everything when i first applied
When ESD requests additional documentation after your initial application, it's usually because something in your claim triggered an adjudication issue. This could be discrepancies in reported wages, questions about separation from employment, identity verification concerns, or job search compliance. Each type of issue requires specific supporting documents. The best approach is to provide exactly what they request as quickly as possible, then follow up with a phone call to confirm receipt.
UPDATE: Finally got through to ESD using that Claimyr service someone mentioned below. The agent was surprisingly understanding and gave me a 72-hour extension because of my work schedule. They said the urgent timeline was because my claim has been flagged for potential identity verification (which is ridiculous since I've verified my identity three times already). Anyway, just wanted to update in case anyone else faces the same issue - definitely explain your work situation and ask for more time if you need it.
That's awesome! Glad you got the extension. Did they say how long it would take to process after you submit the new docs?
They said it should take about 7-10 business days after I submit everything, but honestly I've stopped believing their timelines. I'll just be happy if it's resolved before summer at this point 🙄
Carlos Mendoza
Ugh, the waiting game with ESD is the WORST. I've been there. Have you tried contacting the Office of the Unemployment Insurance Ombuds? They're supposed to help resolve issues when normal channels aren't working. Here's their website: https://ombuds.wa.gov/unemployment They helped my sister get her appeal unstuck after it was ignored for months. It's an independent office created specifically to help people who are stuck in ESD limbo.
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Klaus Schmidt
•I hadn't heard of the Ombuds office! Just looked them up and this seems like exactly what I need. I'm going to try my state rep first as others suggested, but will definitely contact the Ombuds if that doesn't get results quickly. Thank you for this tip!
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Dmitri Volkov
my waiver took 13 months to get approved so hang in there! esd is super backlogged with these. make sure ur mailing address is updated in the system bc when they finally did process mine they sent important papers to my old address even tho id updated it online
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Klaus Schmidt
•Oh that's good to hear that yours eventually got approved even after that long! I'll double-check my address is current in the system. Did you do anything special to finally get them to process it, or did it just eventually happen on its own?
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Dmitri Volkov
•honestly it just happened randomly. got a letter in the mail one day saying it was approved and the debt was gone. never talked to anyone on the phone or anything. but this was before i knew about the ombuds thing someone else mentioned. probably would have tried that if i knew about it
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