ESD phone system keeps hanging up - can't check if weekly claims were properly submitted

The phone system is terrible right now. Two things you should try: 1. Send a message through your eServices account - click on the 'Contact Us' option and select 'Unemployment Claims Questions' as the category. Be specific about which weeks are missing from your claim history. 2. Double-check that you're looking in the right place for your claims. On the eServices dashboard, click on 'UI Claim' and then 'View My Claim History' - sometimes people look at the wrong section and panic unnecessarily. If you received confirmation numbers, that's generally a good sign that the claims went through, but the system can take 24-48 hours to update sometimes.

I had literally the exact same problem last month! I submitted my weekly claims, got confirmation numbers, but they didn't show up in my claim history. After trying to call for DAYS with no luck, I finally used Claimyr to get through to an ESD representative (claimyr.com). It costs a little bit but totally worth it - they call ESD for you and connect you when they get through. They even have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Turns out my claims had a technical glitch that needed to be fixed manually by a rep. Would've never known without actually talking to someone!

This is a very common issue right now. Some weekly claims are getting caught in what's called a 'pending issue' state where they're in the system but not visible to you on eServices. Here are the facts: 1. If you received a confirmation number, your claim IS in their system, even if you can't see it 2. ESD is experiencing database synchronization issues between their submission system and the claimant portal 3. These claims typically get processed correctly but may be delayed by 2-3 weeks 4. You should continue filing your weekly claims even if you don't see previous ones The most reliable way to check status is to speak with an agent directly. The technical team at ESD can see claims that aren't visible to you in your portal. Keep trying the phones early - Mondays are worst, Wednesdays and Thursdays tend to have slightly lower call volumes. The 8:05-8:15am window sometimes works better than exactly at 8:00 when everyone calls.

same thing hapend to me last month i was SO FREAKED OUT!!!! but then they all showed up at once like 10 days later and i got paid for everything. the systems just super slow sometimes. but if u got confirmation #s ur good

This whole state unemployment system is BROKEN BY DESIGN!!! They don't answer phones on purpose - they're hoping you'll give up and go away so they don't have to pay you. I had to file a complaint with my state representative's office before anyone would help me. THREE MONTHS I waited!!! It's absolutely criminal how they treat people who are already struggling. Try contacting your local state rep's office - sometimes they can light a fire under ESD.

When this happened to me, I went down to my local WorkSource office in person. They couldn't directly fix my claim, but they were able to check on the status and confirm my claims were in the system. They also helped me send a priority message to the claims center. Might be worth trying if you have a WorkSource near you!

i had to call 67 times in one day before i got through. not exaggerating, i kept a tally. try calling at 10:15, thats when a lot of their morning appointments end and sometimes there's a small window where calls get through. good luck!!

UPDATE: I took several pieces of advice from this thread and wanted to report back what worked! I tried calling on Thursday at 10:20am like someone suggested, and still got the high call volume message. Then I went to my local WorkSource office, and they confirmed my claims WERE in the system despite not showing in my online portal! They said it's a known display issue affecting many accounts right now. The WorkSource staff helped me submit a priority message to claims center, and within 2 days my missing weeks appeared online! Payments are now processing. Thanks everyone for your help during my panic - special thanks to the person who suggested WorkSource!