ESD demanding 24-hour responses after 9 weeks of silence - what's the deal?
Just need to vent about this absurdity. Filed my claim back in February, and ESD has kept me in limbo for NINE WEEKS with zero updates. Then yesterday I get a notification demanding additional documentation with a strict 24-hour deadline?! Are they kidding me? I work 12-hour shifts at the hospital and barely saw the message in time. How is this even legal? They take their sweet time for months while I'm struggling to pay bills, then expect me to drop everything and respond immediately. Anyone else dealt with this ridiculous double standard? Any tips on how to get an extension on their deadline?
17 comments


Cassandra Moon
omg YES!! same thing happened to me last month. they took 7 weeks to process my claim then sent me an urgent message at 4:45pm on friday saying i needed to upload paystubs by monday morning. like do they think we just sit around waiting for them all day??
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Eli Wang
•It's absolutely maddening! Did you manage to meet their deadline? I'm scrambling to get everything together while working back-to-back shifts.
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Zane Hernandez
The system is deliberately designed this way to disqualify people. They know most claimants can't respond that quickly, especially if they're working. I've seen this happen repeatedly - they wait months to review claims, then give impossible deadlines. It's all about denying benefits and lowering their payout rates.
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Genevieve Cavalier
•While I understand the frustration, that's not entirely accurate. The 24-hour deadlines are typically for time-sensitive verification issues like identity or potential fraud flags. For regular documentation requests, you usually have 5-7 days. However, it's true their communication about these distinctions is terrible. If you missed a deadline due to work, call them and explain - they can often reopen the request window.
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Ethan Scott
this happened 2 me 2. call them ASAP and tell them ur situation, sometimes they can give u more time if u explain. don't wait!!
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Lola Perez
I work as an advocate helping people with unemployment claims. Here's what you need to know about these urgent notices: 1. You CAN request an extension by calling ESD directly, but you need to do it before the deadline passes 2. Document everything - take screenshots of the notification with timestamp showing when it arrived 3. If working prevents you from responding, that's a legitimate reason for extension they should accommodate 4. Submit what you can within the deadline, even if incomplete, then follow up with the rest 5. If they deny your claim for missing this deadline, you have appeal rights within 30 days The key issue is actually reaching someone at ESD in time, which is notoriously difficult.
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Eli Wang
•Thank you for this detailed advice! I've been trying to call them all morning and keep getting busy signals or disconnected. Is there any trick to actually getting through to a human being there?
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Nathaniel Stewart
I had the exact same issue last month and was about to lose my mind trying to get through to ESD. After 30+ failed calls over 2 days, I found this service called Claimyr that got me connected to an ESD agent in about 20 minutes. Basically skips the phone queue somehow. They have a video showing how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - definitely worth checking out if you're in a time crunch with these ridiculous deadlines. The agent I spoke with ended up giving me a 48-hour extension once I explained my work situation.
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Cassandra Moon
•does it actually work? ive heard about services like this but wasnt sure if they were legit
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Nathaniel Stewart
•It worked for me! I was skeptical too but was desperate after getting nowhere for days. The agent I finally spoke with was actually really helpful and extended my deadline. You can check their site claimyr.com for more info.
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Riya Sharma
I'm dealing with almost the same situation right now. After 8 weeks in adjudication, I got a message at 7pm requiring documentation by noon the next day! I managed to upload everything but I'm still worried they'll deny it for some reason. The worst part is my rent is due next week and I have no idea if I'll have the money. This process is so stressful and dehumanizing.
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Lola Perez
•If you've successfully uploaded all requested documents, even if it was close to the deadline, they should process your claim normally. However, it's a good idea to call and confirm they received everything properly. Keep documentation of what you submitted and when in case you need to appeal.
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Ethan Scott
by the way anyone know why they need all these extra docs anyway? i already sent everything when i first applied
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Genevieve Cavalier
•When ESD requests additional documentation after your initial application, it's usually because something in your claim triggered an adjudication issue. This could be discrepancies in reported wages, questions about separation from employment, identity verification concerns, or job search compliance. Each type of issue requires specific supporting documents. The best approach is to provide exactly what they request as quickly as possible, then follow up with a phone call to confirm receipt.
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Eli Wang
UPDATE: Finally got through to ESD using that Claimyr service someone mentioned below. The agent was surprisingly understanding and gave me a 72-hour extension because of my work schedule. They said the urgent timeline was because my claim has been flagged for potential identity verification (which is ridiculous since I've verified my identity three times already). Anyway, just wanted to update in case anyone else faces the same issue - definitely explain your work situation and ask for more time if you need it.
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Cassandra Moon
•That's awesome! Glad you got the extension. Did they say how long it would take to process after you submit the new docs?
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Eli Wang
•They said it should take about 7-10 business days after I submit everything, but honestly I've stopped believing their timelines. I'll just be happy if it's resolved before summer at this point 🙄
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