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ESD allowing employer's late response while my claim sits in adjudication - any way to escalate?

I'm seriously annoyed right now. My employer was given the standard time to respond to my unemployment claim, but they missed the deadline by a full 10 DAYS! Yet ESD is still accepting and considering their late submission? Meanwhile, my claim has been thrown into adjudication limbo, and I'm just expected to wait patiently. If I had submitted something 10 days late, I guarantee my claim would have been automatically denied with a "too bad, so sad" attitude. The double standard is incredibly frustrating. My bills don't care that my employer couldn't be bothered to respond on time. Does anyone know if there's still a task force with the governor's office that deals with ESD issues? Maybe an email address where I could escalate this? I remember hearing something about this during the pandemic, but not sure if it still exists in 2025. Any advice on how to light a fire under ESD when they're giving preferential treatment to employers would be greatly appreciated.

Mia Green

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Unfortunately, this is pretty common. ESD typically gives employers more leeway with deadlines than claimants. The standard is different because they need the employer's information to make an accurate determination, even if it's late. As for escalation paths, the Governor's Office did have an unemployment taskforce back during the pandemic years, but it was disbanded in late 2022. Your best options now are: 1. Contact your state representative or senator's office - they often have staff dedicated to helping constituents with state agency issues 2. File a complaint through the ESD website (though honestly, this rarely speeds things up) 3. Request an expedited adjudication due to financial hardship if you're facing eviction or utility shutoffs In my experience, adjudication takes 4-6 weeks currently, but can stretch to 8+ weeks during busy periods. The system definitely favors employers in many ways, which is frustrating but unfortunately how it works.

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Emma Bianchi

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yep the system is totally rigged against us! my employer straight up LIED about why I was fired and it took me 3 months to get my benefits. meanwhile I almost got evicted twice. total bs

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Thank you for the detailed response. I was afraid that might be the case... it's just so frustrating to be held to such strict standards when employers can drag their feet. I'll try contacting my state rep tomorrow. I'm already at week 3 of adjudication, so sounds like I might have several more weeks of waiting ahead of me. Really appreciate the insight!

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I went through something similar last year. My employer was almost two weeks late with their response and I was stuck in adjudication for nearly 7 weeks! What finally worked for me was calling ESD every single day until I got through to someone who could help. It's ridiculously difficult to reach them by phone though. I discovered a service called Claimyr (claimyr.com) that helped me actually get through to an ESD agent after weeks of trying on my own. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 When I finally spoke with an agent, they were able to see that my employer's late response was holding everything up, and they prioritized my claim. Got approved within 3 days after that call. Sometimes you just need to get a human on the phone who can see what's actually happening with your claim.

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I've never heard of Claimyr before. Did you find it actually worked? I've been trying to call ESD for the past week and either get disconnected or told the call volume is too high. At this point I'd try almost anything to get this resolved.

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Yes, it actually worked for me. After trying for 2 weeks on my own and getting nowhere, I was connected to an ESD agent in about 25 minutes using their service. The agent I spoke with was able to see exactly what was happening with my claim and why it was stuck. Worth it just to get actual information instead of staring at the same status online day after day.

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same thing happend to me lol. my boss took like 2 weeks to respond and then lied anyway!! esd dosnt care about us at all. they just want to make sure the businesses are happy. good luck getting anyone on the phone btw, i tried for 3 weeks and gave up

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Charlie Yang

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I had the same experience in 2023. Called 47 times in one day (I counted) and never got through. The whole system is designed to wear you down until you give up. Maybe if enough people complain to their state legislators, something might change... but I doubt it.

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That's exactly what it feels like - they're hoping we'll just give up. I'm definitely not giving up, but it's exhausting to deal with. I'll be contacting my state rep tomorrow.

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Grace Patel

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I work in HR and can offer some perspective from the employer side. The ESD system sends employer notices to a registered address, which is often corporate headquarters or a third-party unemployment administrator. These sometimes take time to route to the right department, especially in larger companies. That said, there IS a distinction in how ESD handles late responses: 1. If an employer doesn't respond by the deadline, the claim typically proceeds based solely on the claimant's information 2. If the employer responds late but within a reasonable timeframe, ESD may still consider it, but this typically shouldn't delay an already-in-progress claim 3. If new information contradicts your statement, that's when adjudication happens It sounds like your employer provided some conflicting information that triggered adjudication. You can call ESD and specifically ask what issue is being adjudicated - they should tell you what the conflict is about (separation reason, wages reported, etc.). This might help you prepare any documentation you need to support your case. The current adjudication timeline is averaging 5-7 weeks unfortunately.

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Thank you for this insight - it's actually helpful to understand the employer perspective too. I tried calling ESD again today and finally got through after waiting 2 hours. The agent confirmed that my employer is disputing that I was laid off, claiming I voluntarily quit (which is absolutely not true). Now I'm gathering documentation to support my case. Really appreciate your explanation of how the process works.

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ApolloJackson

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Have you submitted all your documentation showing you were let go and didn't quit? That's what happened to me - my employer claimed I voluntarily left but I had an email trail showing I was laid off. Adjudication is frustrating but if you have good documentation, you'll likely win. I was in adjudication for 5 weeks last February, and they ultimately ruled in my favor. Just make sure you keep filing your weekly claims during this time! As for speeding things up, I called my state representative's office (I'm in the 45th district) and their constituent services person contacted ESD on my behalf. It didn't solve everything immediately, but my claim was resolved about a week later. I think having that official inquiry helped move things along. Worth a try!

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Yes, I submitted my termination letter and the follow-up email from HR confirming the layoff, but apparently they're now claiming there was a "misunderstanding" and that I had expressed desire to leave. It's complete nonsense. I've been filing my weekly claims religiously! Thanks for the reminder though - I know that's super important. I'm in the 37th district and plan to contact my rep tomorrow. Your experience gives me hope that it might actually help!

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Charlie Yang

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Don't get me started on ESD favoritism towards employers! The whole system is designed to protect businesses at our expense. My employer flat out LIED about firing me last year, claimed misconduct when they actually eliminated my position, and ESD just believed them without question! I had to fight for THREE MONTHS to get my benefits. Honestly, your best bet is to: 1) Keep detailed records of EVERYTHING 2) Compile any evidence you have that contradicts your employer 3) Prepare for the adjudication interview - write down key points 4) Be ready to appeal if ESD sides with your employer The system is broken, but if you're persistent and have documentation, you can win. Good luck!!!

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I'm sorry you had to go through all that! The more I learn about this system, the more frustrated I get. I'm definitely keeping detailed records of everything now, including all my attempts to contact ESD. I've started a document with my key points for the adjudication interview too. Thanks for the advice!

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Mia Green

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One additional thing to note: ESD has specific rules about when they can and cannot accept late employer responses, outlined in WAC 192-130-065. The rule states that an employer's response may be considered if received within 30 days of the mailing of the Notice to Base Year Employer, if good cause is established. What this means for you: Your employer's 10-day late response is technically still within the extended timeframe allowed by regulation. However, they should have been required to establish "good cause" for their lateness. If you do speak with an ESD agent, you can specifically ask if the employer provided good cause for their late response as required by WAC 192-130-065. If they didn't, you have grounds to request that their late response not be considered. This might be helpful information for your adjudication interview.

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This is incredibly helpful - thank you for citing the specific regulation! I had no idea about the 30-day extended timeframe or the "good cause" requirement. I'll definitely ask about this when I speak with ESD next. Really appreciate you taking the time to share this information.

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Update: I wanted to share what finally worked for me in case it helps others in a similar situation. I tried everything suggested here - calling repeatedly (never got through), contacting my state representative (they sent an inquiry but I didn't hear back), and submitting additional documentation through my eServices account. What finally worked was using Claimyr to get through to an actual ESD agent. I was skeptical, but after 5 weeks in adjudication with no progress, I was desperate. The service connected me to an ESD agent in about 30 minutes. The agent was actually very helpful and explained that my employer had claimed I quit voluntarily, which contradicted my layoff documentation. She scheduled an adjudication interview for the following week and flagged my case for priority review due to the lengthy delay. I had my adjudication interview yesterday, was able to present all my evidence, and got approved today! All benefits are being paid retroactively. If anyone else is stuck in adjudication limbo, don't give up. Keep excellent records, continue filing weekly claims, and find a way to speak with an actual human at ESD who can see what's happening with your claim.

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Emma Bianchi

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congrats!! always good to hear when someone beats the system lol. I'm gonna try that claimyr thing next time I get stuck in esd hell

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Grace Patel

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Great news! This is exactly how the process should work - you had documentation showing you were laid off, presented it during adjudication, and prevailed based on the evidence. Glad it worked out for you!

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