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I've helped several clients through the ESD appeals process, and while it's frustrating, there are some steps you can take: 1. File a hardship request with OAH specifically mentioning the eviction risk and having a minor child. Call 1-800-583-8271 and follow up with an email to oah@oah.wa.gov including your appeal number. 2. For immediate housing assistance, contact the Washington Homeowner Assistance Fund if you own your home, or the Department of Commerce's Eviction Rent Assistance Program (ERAP) if you rent. They have emergency funding specifically for people awaiting unemployment benefits. 3. Prepare for your appeal by organizing documentation that shows: - Your previous wage rate ($32/hr you mentioned) - The offered job's wage ($23/hr) - The distance to the new job (map printout showing 50 miles) - Calculation of gas/transportation costs - Any childcare complications the new schedule would create 4. Consider asking for a continuance if you get a hearing date but don't feel prepared. The good news is that refusing work due to substantial pay reduction AND excessive commute distance is commonly successful on appeal. The bad news is that the timeline is indeed 6-8 weeks currently before hearings are scheduled.
This is excellent advice. I'd add that when contacting OAH for a hardship request, use the exact phrase "financial hardship expedite request" as this triggers a specific protocol. Also worth noting that if you get an unfavorable decision at the OAH level, you have 30 days to appeal to the Commissioner's Review Office, which can overturn OAH decisions.
i know this isnt a solution but if u have family anywhere else maybe send ur daughter to stay with them until this is over? that way even if worst happens and u need to go to shelter she doesnt have to. just thinking what id do in ur shoes
Quick update for anyone following or who might be in a similar situation. I called the Governor's Constituent Services number this morning, and they took all my info. They said they'd submit an urgent inquiry to ESD on my behalf and I should hear something within 3-5 business days. I also called my local WorkSource office and they're submitting an escalation request too. Hoping between these two approaches, something will get my claim moving again. Will update when I hear anything!
That's great! Using multiple channels is smart. In my experience, when your claim gets flagged from both the Governor's office AND WorkSource, it typically gets prioritized pretty quickly. The key thing will be making sure your explanation about the childcare situation is clear and documented. ESD needs to understand that one declined interview due to temporary childcare issues doesn't mean you're not available for work in general.
FINAL UPDATE: Success! Less than 48 hours after contacting the Governor's office, I got a call from an ESD supervisor. She reviewed my case on the phone with me, I explained the childcare situation (it was a one-time emergency when my sister couldn't watch my kids), and she immediately cleared the adjudication flag! My status is now active again and I should receive back payments within 48 hours. THANK YOU to everyone who offered advice, especially about the Governor's Constituent Services number. That was the key to getting this resolved quickly!
my sister works at worksource and she says this happens ALL THE TIME with appeals. she said sometimes u need to contact ur state representative to speed things up. they can do an "legislative inquiry" that gets ESD moving way faster. google ur district and email ur rep explaining the situation!
Just checking in - have you had any luck getting this resolved? Did any of the suggestions here work for you?
Update: I finally got through to someone at ESD yesterday! Turns out there was a flag on my account requiring manual review after the appeal victory. The agent said she removed the flag and expedited my payment processing. She said I should see the money within 3 business days. I'll update again once it arrives. Thanks everyone for your help and suggestions!
my cousin works at esd and said they're totally swamped right now with people calling about this exact issue... they get like thousands of calls every holiday about delayed payments. wish they'd just put a big notice on the website
They SHOULD put notices everywhere! I bet half their call volume is just people freaking out about where their money is. Such a waste of everyone's time.
If you need to get through to ESD, I've had success using Claimyr.com - they have a system that helps you bypass the phone queue. There's a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. Saved me hours of redial frustration when I had an adjudication issue last month.
Freya Collins
Thanks everyone for the advice! I've scheduled an appointment with WorkSource to discuss Training Benefits, and I'm going to try Claimyr to get through to ESD to ask about my specific situation. It sounds like regular extensions aren't available anymore, but at least there might be some options with the training route if I decide to go that way. I'll update this thread once I learn more in case it helps someone else.
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LongPeri
•good luck! the job market is slowly getting better i think. took me forever to find something but my roommate just got 3 offers in the same week after being unemployed for 2 months. totally random
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Charlee Coleman
Just wanted to add that if you're in tech, check out the TechPM program through WorkSource. My cousin did it when his UI was running out and it helped him transition from developer to product management. Not sure if it's still running but worth asking about!
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