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I don't understand why we have to go through all these hoops just to get what we're entitled to. The whole system is designed to make people give up. I was in adjudication for 11 WEEKS last year and ended up having to borrow money from family (which I hate doing) just to survive. The ESD agents should all have to go through what we do and see how THEY like being treated this way.
While I understand your frustration, most ESD agents are genuinely trying their best. The system is understaffed by about 30% compared to pre-pandemic levels, and the technology infrastructure is outdated. The new UTAB system being implemented this year should help with some of these issues, but the transition is causing temporary delays as staff learn the new processes.
Just a heads up for anyone dealing with adjudication - make sure all your job search activities are still being logged properly in your weekly claims EVEN WHILE you're in adjudication. I made the mistake of thinking I didn't need to do them until my claim was approved, and then had to deal with a whole separate issue about failing to meet job search requirements. You still need those 3 activities every week!
Did you check if ur card is actually activated? I thought mine wasn't working but turns out I never finished the activation process lol. Also sometimes the app shows deposits before the website does.
UPDATE: Money finally hit my card this morning! Looks like it was just the normal processing delay plus the holiday that made it take longer. Thanks everyone for the help and keeping me from panicking. For anyone else seeing this post with the same issue - patience is key, but definitely call if it goes beyond 5 business days!
For anyone dealing with "Able and Available" adjudication specifically: make sure to upload any documentation you have to your eServices account under "Upload a Document." If your issue was related to illness, upload a doctor's note. If it was about travel, upload itinerary showing you've returned. This won't replace talking to a rep, but it can speed things up once you do connect with someone. I was in adjudication for "Able and Available" for 4 weeks in February. When I finally got through, the agent told me she could see my uploaded documents and that helped expedite my claim resolution. My payments started coming through about 3 days after that call.
Update on my experience: After using Claimyr to get through to ESD, they resolved my adjudication issue in one call. The agent told me they're currently experiencing a 25-day backlog for adjudication cases that don't get escalated by phone. So definitely worth trying to reach them directly rather than waiting for them to process your case in order.
Actually yes! I tried that Claimyr service someone mentioned and got through to an agent yesterday. They told me my adjudication was held up because they needed proof of my last day worked, which I thought I'd already submitted. The agent helped me upload it correctly and said my claim should be processed in 72 hours. Fingers crossed! Thanks everyone for the advice.
Freya Thomsen
One more important tip - submit any evidence you want considered at least 24 hours before the hearing (sooner is better). OAH prefers you upload documents through their online portal, but you can also fax them. If you try to introduce new evidence during the hearing, the judge might not accept it unless you can prove you couldn't have submitted it earlier.
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NebulaNomad
•Oh! I didn't realize I needed to submit evidence ahead of time. The notice letter mentions bringing copies to the hearing, but doesn't say anything about submitting beforehand. I'll definitely upload everything to the portal right away. Thanks for preventing a potential disaster!
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Omar Fawaz
my freind said she had panic attac during her hearing and judge gavd her another date. so dont worry if u get nervous they understand
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