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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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ESD definitely started mailing them out last week, but they haven't uploaded all of them to eServices yet. For those who need it right away, you have three options: 1. Call the dedicated 1099-G request line at 360-486-2031 2. Submit a secure message through your eServices account specifically requesting your 1099-G 3. If you have access to your payment history, you can calculate the total yourself for now - just add up all payments received in 2024 (this isn't official but helps for tax planning) If you've moved, make sure to update your address in the "Contact Information" section of your eServices account. Any 1099-G returned to ESD as undeliverable will be held until you update your address.
Thank you for this detailed info! I'll try the dedicated line first thing tomorrow morning. I did update my address with ESD when I moved, but it was back in November so maybe they had already prepared the mailing labels by then. Really appreciate everyone's help!
has anyone tried faxing a request? my friend said that worked faster for her last year but i dont have a fax machine lol
Most libraries and some grocery stores still have fax services if you want to try that route. But honestly, calling is probably faster at this point since they're actively processing these requests now.
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One tip that helped me was to make sure I had all my information ready before calling. Have your claim ID, social security number, the dates of any issues, and any correspondence reference numbers handy. This speeds up the process when you finally get through. Also, be extremely specific about your issue when the automated system asks why you're calling. Depending on what you say, it routes you to different departments with different wait times. I found Monday mornings to be the absolute worst time to call. Thursdays seemed better in my experience.
That's really helpful, thank you! I'll gather all my info tonight and be ready for tomorrow morning. Good to know about Mondays being bad - I think I've been making that mistake by trying at the start of the week.
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After reading through this thread again, I think what you're experiencing is specifically the "phantom claim acceptance" issue. This has been documented since they upgraded their IVR phone system in January 2025. The phone system says the claim is accepted, but it never actually gets transmitted to the main database. You absolutely need to speak with an ESD agent at this point. The longer you wait, the more complicated it gets. Since it's been 36 hours already, I'd recommend trying again tomorrow, but don't wait beyond 72 hours. When you do get through, use these exact words: "My weekly claim filed by phone on [date] received a verbal acceptance but shows no record in the system." This will trigger them to check a specific log in their system that tracks IVR claim attempts, which can prove you actually tried to file on time.
Thank you - I'll use those exact words when I finally get through. I'm going to try calling right when they open tomorrow at 8am, hopefully that will work. I appreciate the specific advice!
UPDATE: I managed to get through to ESD this morning! For anyone experiencing this in the future, I used that Claimyr service someone mentioned above and got connected to an agent within 30 minutes instead of spending all day redialing. The agent confirmed there was a "submission error" on my claim - apparently the phone system accepted it but it never transferred to the main database. They were able to see in their logs that I had attempted to file, so they manually entered my claim while I was on the phone. It should now process normally and I should get paid in 2-3 business days. Thanks everyone for your help and suggestions! This community saved me so much stress.
That's excellent news! Thanks for reporting back. This is a perfect example of why it's so important to address these issues quickly rather than waiting to see if they resolve on their own. For anyone else reading this thread later - phone filing issues almost always require speaking with an actual agent to resolve.
yay!! so glad u got it fixed! the ESD system is such a mess sometimes
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My cousin works for ESD (not supposed to say that probably lol) and she says the restart process is taking longer than usual right now because they upgraded their computer system last month. Some claims are taking up to a week to restart. Just FYI!
Ugh that explains a lot! Their tech is always causing problems. That's why I ended up using Claimyr to reach someone - the online system was completely stuck for me.
One more important thing to note: when you backfill those weekly certifications, make sure you answer everything accurately, especially regarding your freelance work. If you report income inconsistently compared to previous patterns, it might trigger an adjudication review, which could further delay your benefits. Be precise about dates worked and amounts earned for each specific week you're certifying retroactively.
That's really good advice. I'll double-check all my income records before submitting anything. The last thing I need is to trigger an adjudication review! My freelance income has been fairly consistent week to week, so hopefully that helps avoid any red flags in the system.
Marilyn Dixon
Back in 2020 during COVID I never got my 1099-G and filed without it. BIG MISTAKE. IRS came after me 6 months later saying I underreported income. Had to pay penalties on top of the taxes I owed. Don't mess around with this form!
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Sadie Benitez
Thank you all for the helpful responses! I was able to find the 1099-G form right where you all said - in the main menu of eServices under "1099-G Tax Forms." I feel silly for missing it before. For anyone else looking, you can also request a copy by phone if needed. This community is amazing!
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