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my cousin works for ESD (not saying where) and she says they're dealing with a huge backlog right now because they switched some computer system in August and it's created all kinds of problems. she said especially claims with short work history are getting stuck. might explain why so many people here are having the same issue recently!
Update: I finally managed to get through to ESD this morning after calling right when they opened at 8:00am! The agent confirmed my claim is in adjudication specifically because of my short employment period. They need to verify with my employer that I was laid off and not fired for cause. The agent said this typically takes 4-6 weeks to resolve but can sometimes take longer if they have trouble getting information from the employer. She advised me to keep filing weekly claims and assured me that if approved, I'll receive all backdated payments. She also mentioned they're dealing with higher than normal volume right now, so wait times are longer than usual. Just wanted to share this info in case it helps anyone else in a similar situation!
Thanks for the update! This is exactly what I suspected was happening. The adjudication process for work separation issues can be time-consuming, especially when it involves a short employment period. The good news is that you now know what's happening and can plan accordingly. Make sure you keep a copy of any correspondence from your employer about the layoff being due to restructuring - that will be valuable evidence for your claim.
anyone else notice that payments always get delayed right before holidays or the 1st of the month when rent is due? seems fishy to me...
I've tracked ESD payment patterns for nearly two years now as part of my work helping claimants, and there's no statistical correlation between payment delays and rent due dates or holidays. What does happen is that system maintenance is often scheduled midweek during lower usage periods, and sometimes bank holidays can affect direct deposit timing. But ESD doesn't intentionally delay payments based on calendar dates.
Update: Mine just switched from pending to paid! Check your accounts - they might be processing a batch of claims right now.
just curious did the governors office say how long u have to wait before they help? im on week 7 of adjudication hell
Just to clarify from my earlier response - the financial hardship process does exist, but ESD doesn't advertise it prominently because they'd be overwhelmed if everyone used it. It's specifically for people facing imminent financial crisis (eviction, utility disconnection, inability to afford critical medication, etc.). One additional tip: when you send your hardship request through eServices, if you don't hear back within 3 business days, follow up with another message referencing your previous one. Sometimes these requests get overlooked in their system. Also, while the Governor's office said they can't help yet, you can try contacting your district's State Representative or Senator. They often have staff dedicated to helping constituents with unemployment issues and can sometimes get results faster than going through standard channels.
Ruby Knight
how are u doing on the job search stuff? make sure ur still doing ur 3 activities every week even with this appeal stuff going on. my friend got caught up in an appeal and forgot to do her job search log and ended up with an overpayment later
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Nina Chan
•Thanks for the reminder! I've been keeping up with my job search activities and logging them in the system. Had two interviews last week actually, but nothing solid yet.
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Diego Castillo
One more piece of advice - arrive at the hearing at least 15 minutes early. If it's a phone hearing, make sure you're in a quiet place with good reception. Have all your documents organized and in front of you. The hearing officer will appreciate your preparedness, and it helps you stay calm and respond effectively.
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Nina Chan
•Will do. It's a phone hearing, so I'll set up at my kitchen table where it's quiet. I've already started organizing everything into a folder with tabs. Feeling more prepared after all this great advice!
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