Washington Unemployment

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Stuck in ESD adjudication since February - mortgage at risk, need urgent advice

So I've been caught in this endless adjudication nightmare with ESD since February (4+ months now!!) and I'm honestly starting to panic. My savings are completely drained and I'm going to miss my mortgage payment next month if something doesn't change. I've called the ESD number probably 30+ times but either get disconnected or am told there's nothing they can do to speed up the process. I filed all my weekly claims correctly, responded to every questionnaire, and even uploaded additional documentation they requested back in March. The eServices portal just shows 'adjudication in progress' with no further details. Has anyone successfully gotten through adjudication faster? Is there some secret department or number I should be calling? Or am I just stuck waiting until they decide to look at my claim? I worked in construction for 8 years before being laid off, if that matters. I'm desperate for any advice.

I went through something eerily similar in January-April this year. Construction industry as well, but I was in commercial electrical. One thing that really helped me was documenting EVERYTHING. Every call, every person I spoke with, every message in the portal. When I finally got through to someone helpful, I was able to give them a complete timeline which seemed to make them take my case more seriously. Also, I know this sounds obvious, but double-check that you don't have any alerts or questionnaires in your eServices account that might be hiding somewhere. I discovered I had missed responding to something that was buried in a weird part of the portal, and that was part of what caused my delay. The mortgage situation is really tough - while you're waiting, you might want to contact your mortgage company and ask about forbearance options. Many still have COVID-related programs that can give you a little breathing room while you get this sorted out. Hang in there - the system is ridiculous but persistence eventually pays off.

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Thank you for the suggestion about keeping documentation. I've started a log of all interactions now. I also took your advice and called my mortgage company - they said they can give me a 30-day extension without affecting my credit if I can provide documentation about my unemployment situation. That gives me a little breathing room at least.

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Just wanted to follow up - any news on your claim yet? Did the hardship review help speed things up?

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Yes! I got approved yesterday! The payments should be in my account by Friday according to the portal. The combination of the hardship review and my state rep's office contacting them seemed to do the trick. They backdated everything to February when I first applied. I can't express how relieved I am. Thank you all for the advice - it literally saved my home.

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Will brief out-of-state trip to buy car affect my ESD weekly claim?

I've got a situation that's stressing me out. Found a great deal on a car in Oregon (about 4 hours away) and need to go pick it up this Thursday-Saturday. I'll definitely be back home by Sunday evening, which is when I normally file my weekly claim with ESD. My question is - will this trip cause any problems with my unemployment? Do I need to report this travel somehow? I'm not working or interviewing during those days, just traveling to buy this vehicle. The price difference is worth the trip, but I don't want to mess up my benefits over it. Has anyone done short out-of-state trips while on unemployment?

Just to clarify something important - when you complete your weekly claim, there's a question that asks if you were able and available for work each day. The correct approach for your situation would be to answer 'Yes' to this question IF you were genuinely able to accept work (meaning you could return from your trip if offered a job) and were checking for employment communications. Don't overthink what 'able and available' means - it's about your willingness and capability to accept suitable employment if offered, not about your physical location at every moment.

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This is super helpful - thanks for breaking it down so clearly. I will answer 'Yes' to that question since I'm definitely willing to cut my trip short if a job opportunity comes up. I'm actually bringing my laptop with me just in case I need to do a virtual interview while I'm away.

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so how did it go? did u get ur car and was ur claim ok?

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Just got back last night! Trip went great and I got the car for $2,800 less than similar models in my area. Filed my claim this morning without any issues. Made sure to complete 2 job search activities before I left and did 1 more this morning from home. Thanks everyone for the advice!

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ESD showing $0 weekly benefit despite 2400+ work hours - claim says ineligible?

Really frustrated and confused right now. Applied for unemployment yesterday and checked my eServices account today to find my claim shows as 'Ineligible' with a weekly benefit amount of $0. I received a monetary determination letter confirming I'll get nothing weekly, which makes absolutely no sense. I worked over 2400 hours in my base year (way above the 680 minimum needed) and my separation was employer-initiated (I was terminated, did NOT quit). There's no explicit denial letter, just this $0 determination. Should I keep waiting for this to update or is something seriously wrong? Do I need to appeal this determination or call ESD? I've heard the phone lines are impossible. Has anyone experienced something similar where their hours clearly qualified but the system showed $0? Typical timeframe for this to resolve? Thanks in advance for any help during this stressful time.

Based on your replies, it sounds like this is either a wage reporting error or potentially a base year calculation issue. Since you only had one employer in WA, I'd recommend taking these steps in this order: 1. File the wage appeal with copies of all your paystubs 2. Try to reach an ESD agent by phone to get this expedited (they can sometimes fix obvious errors immediately) 3. Continue filing weekly claims without fail 4. If your employer terminated you, make sure you're prepared to address that as well - there may be a separate adjudication for that issue The good news is that with 2400+ hours, once this is fixed you should qualify for a substantial weekly benefit amount. Just don't let the appeal deadline pass.

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Thank you for the comprehensive advice. I've started the wage appeal process today and uploaded scans of my paystubs. Going to keep trying the phone lines too. Appreciate everyone's help with this!

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did they send u a letter explaining WHY ur ineligible or just the $0 notice? sometimes there's an actual reason listed somewhere in ur correspondence or eservices account

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Just the monetary determination showing $0 - there's no explanation or reason given. The online status just says 'ineligible' with no details, which is making this even more frustrating.

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ESD approved my claim despite employer claiming 'misconduct' - Employer retaliation evidence worked!

Finally got some good news! Just received my determination letter from ESD and they APPROVED my claim despite my former employer trying to disqualify me for 'misconduct'! Here's what happened: I worked for a small medical clinic and the doctor (owner) asked me to check the clinic bank account because we were having cash flow issues. He personally logged me in, and we discovered his wife/co-owner was transferring thousands of dollars to herself. A week later, after asking her a basic question about ordering supplies, she fired me claiming I was 'combative' and had been 'aggressive toward coworkers on multiple occasions.' Total BS! In her ESD response, she made wild accusations about my behavior, even though I primarily worked remotely and was only in-office to process mail. I submitted statements from my coworkers (all still my friends) confirming they NEVER witnessed any aggressive behavior from me. I also mentioned in my response that I had an open L&I wage dispute because she'd been paying me salary below the minimum threshold. Just sharing in case anyone else is facing false misconduct claims - don't give up! Gather documentation and witness statements if possible.

This is why documentation is so crucial with ESD claims. In my experience as a former HR manager, ESD tends to side with employees in potential retaliation cases, especially when there's a clear timeline showing negative action after the employee discovered or reported something problematic. The fact that you had coworker statements was excellent strategy. For anyone reading this with similar issues - always gather: 1) Timeline of events, 2) Witness statements, 3) Any relevant emails/texts, 4) Performance reviews showing good work history. The L&I wage dispute likely also helped show a pattern of problematic behavior from the employer.

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Thank you for that insight! I wasn't sure if mentioning the L&I case was a good idea, but it does show a pattern. My performance reviews were all excellent too, which made their sudden claims about my behavior even less believable. The timeline definitely seemed important in the determination - they specifically mentioned the suspicious timing.

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What a relief! Just a heads-up - keep checking your ESD account regularly for the next few months. I've seen cases where employers appeal the determination even after initially losing. The appeal window is 30 days, so you're not entirely in the clear until that passes. Make sure to save all your documentation just in case.

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Oh! I didn't realize they could still appeal. Thanks for the warning - I'll definitely keep an eye on my account and save everything. Do I need to do anything specific to prepare in case they appeal? Would I need to attend a hearing or something?

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If they appeal, you'll get a notice about an OAH (Office of Administrative Hearings) hearing, usually conducted by phone. You'll want to prepare by: 1) Organizing all documents chronologically, 2) Having your witness statements ready, 3) Preparing a clear, factual timeline to present. Make sure any witnesses can be available for the call. The hearing is like an informal court proceeding with a judge, but don't stress - just stick to the facts and you'll be fine since you have good documentation.

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Need ESD phone number to check on pending claim - desperate after 2 weeks of silence

I've been trying to contact ESD about my unemployment claim for almost 2 weeks now and I'm getting really stressed out. My benefits were supposed to start on April 7th (2025) but I haven't received anything yet and my online account just says 'pending'. I know from past experience that calling is the only way to get answers but I can't find the right number to save my life! The website is so confusing and I've tried 3 different numbers already. Can someone PLEASE share the current unemployment claims phone number? I'm down to my last $275 and rent is due next week ๐Ÿ˜ž

Just to add to my earlier comment - if your claim says "pending" that usually means there's an issue that requires adjudication. The most common reasons are employment separation issues (if they need to verify why you left your job) or availability issues (if they're checking that you're able and available for work). If you can get through on the phone, ask specifically about what's causing the pending status and if there's anything you can do to resolve it faster. Sometimes there are documents you can upload or information you can provide that will speed things up. I went through this in February and my claim was stuck for 5 weeks before I finally got it resolved. The system is definitely overloaded right now.

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This is super helpful info, thank you! I quit my last job because my manager was creating a hostile work environment (documented in emails) and I told them that when I applied. Maybe that's what's causing the hold up? I'll definitely ask about that if I can get through.

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update??? did u ever get through to them??

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Yes!! I ended up using that Claimyr service someone mentioned above and got through to ESD yesterday. Turns out they needed additional documentation about why I left my last job. The agent helped me upload the right documents and said my claim should be processed within 72 hours. Fingers crossed!

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