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try calling at exactly 8:01am and hitting 9 to skip the intro message then 1-2-3-2 in that order. sometimes works to get a person instead of the stupid robot
Have you checked your spam folder for emails from ESD? Sometimes they send important notices that explain the denial reason but they get filtered. Also, did you verify your identity through ID.me? That's another common holdup that doesn't always show clearly in the system.
If you need to talk to someone at ESD to get specific answers about your situation, I'd recommend using Claimyr (claimyr.com). I was in a similar situation and needed clarification on exactly how my part-time work would affect my benefits. Spent days trying to get through on the phone with no luck, then used Claimyr and got a callback from ESD within an hour. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent was able to look at my specific claim and explain exactly how my earnings would affect my benefits and what I needed to do to remain eligible.
Don't forget that you MUST report ALL earnings IN THE WEEK YOU EARN THEM, not when you get paid. If your pay period ends on a different day than ESD's week (Sunday), this gets confusing. I messed this up and had to repay benefits + penalty.
To add to what others have said - all WorkSource locations offer the same mandatory workshops required for unemployment benefits. The Job Hunter Workshop is standardized across all locations. However, different WorkSource centers may schedule these workshops on different days of the week, so when you call to transfer, ask specifically about when the next Job Hunter Workshop is available at the Vancouver location so you can make sure to attend on time. Also, make sure to bring your ESD letter with you to the new location as proof that you were required to attend. Some workshop facilitators will want to see the original notice.
UPDATE: I just called the Bellingham WorkSource office and got everything transferred to Vancouver! The woman I spoke with (Jennifer) was super helpful and said this happens all the time. She emailed me confirmation and everything. The Vancouver office has the same Job Hunter Workshop this Friday at 10am, so I'm all set. Thanks everyone for your help!
Yes definitely do job searches right now! You need 3 per week even during adjudication. They can be applying to jobs, making a profile on job sites, going to workshops at worksource, etc. If u need more ideas look at the ESD website under job search requirements. U can enter them in eServices each week or keep track on paper with the form they have. But if u get approved and haven't done them u might end up disqualified anyway!
I had a similar situation and what helped me was writing down a clear timeline of events, including exact dates and names of who communicated what to me. The more specific details you can provide, the better. Good luck with your claim! It's so stressful waiting but the backpay will be worth it when it finally comes through.
Chloe Anderson
You got lucky they processed it so fast!!! The system is still a MESS
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Ravi Gupta
This is a good reminder for everyone claiming UI while working part-time: always report ALL earnings for the week you worked (not when you get paid). Even training hours, orientation, paid meetings, etc. all count as earnings. When in doubt, report it - it's much easier to handle properly upfront than to deal with adjustments later.\n\nGlad to hear your situation is being resolved smoothly!
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