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Has anyone done the virtual WorkSource appointments? Are those faster to get scheduled than in-person ones?
UPDATE: I used Claimyr this morning and got through to ESD in about 15 minutes! The agent confirmed my WorkSource appointment was actually scheduled for next Wednesday but the notification email had an error. She resent it right away. Such a relief to have this sorted out! Thanks everyone for your help and advice.
Quick update - I contacted both my state representatives as suggested, and one of their offices actually called me this morning. They've assigned a caseworker who's going to contact ESD directly about my claim. They said they're seeing a lot of healthcare administration layoff claims stuck in verification right now because ESD is batch-processing them by industry. Apparently there was a large healthcare system that did layoffs, so they're checking all healthcare-related claims extra carefully. Still frustrating, but at least I have some explanation now.
Update to my earlier comment: Since you mentioned you're having trouble getting through on the phone, here are some additional tips: 1. Call right when they open at 8:00 AM (be dialing at 7:59) 2. If that doesn't work, try between 4:30-5:00 PM when call volumes sometimes drop 3. Use the online message center in your eServices account - specifically mention that you can prove your job search activities were entered correctly 4. If you have a WorkSource office nearby, visit in person as they sometimes can help resolve issues like this It's important to be persistent as this type of hold won't typically resolve itself without intervention. When you do reach someone, ask them to notate your account showing they've verified your job search activities to prevent this from happening again in future weeks.
any update? did u get thru to them?? im curious what happened cuz im worried this could happen to me too
Finally got through this morning! You were all right - it was a system glitch. The agent could see my job search activities in their system even though the automated verification process flagged them as missing. They removed the hold and said my account should update with the correct balance within 48 hours. What a relief!
my friend had a claim stuck forever last month and he went to his WorkSource office in person and they helped him figure out what was going on. might be worth trying if the phone calls aren't working??
UPDATE: I want to thank everyone who replied! Based on your advice, I: 1. Uploaded my old and new schedules showing the hours reduction 2. Found and uploaded an email where I questioned the reduction 3. Uploaded my final paystub 4. Contacted my state representative's office (they were super helpful!) 5. Used Claimyr to finally speak with an actual ESD agent The agent confirmed my documents were received and that my claim is being prioritized now. She said the hours reduction definitely qualifies as good cause, especially since I had documentation. The legislative inquiry seems to have helped too. The agent said I should see movement within a week! I'll update again when I hear more, but wanted to thank this community for the guidance when I was feeling completely lost.
Great to hear! Thanks for updating us. This is exactly why documenting everything in your work life is so important - you never know when you'll need it. Hope your claim gets approved quickly!
Megan D'Acosta
My tax guy told me that ESD doesnt always include the tax they withheld on the 1099 so make sure you check that too. I think its box 4 or something. Its easy to miss but makes a big difference when you do your taxes!
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Sarah Ali
last year my neighbor couldn't find his 1099 and ESD told him that if you don't request paper copies they only keep them online for like 3 years or something so if you need older ones you have to specifically request them... just fyi for anyone reading who might need older forms
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Alice Fleming
•That's correct. ESD typically keeps 1099-G forms available online for 3 years. If you need forms from prior years, you'll need to submit a specific request to ESD. You can do this by calling their tax department directly or submitting a request through your eServices account messaging center. Make sure to specify which tax year you need.
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