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So my claim got stuck for almost 2 months last year in February? Like literally nothing was happening for WEEKS? I finally emailed the governor AND my state rep on the same day. No idea which one did the trick but my claim was approved 3 days later! The funny thing is I got responses from both offices like a week AFTER my claim was already fixed lol. But hey it worked! So maybe try both at the same time?
OMG YES! I emailed all three of my district reps on Monday, and one of their assistants called me yesterday. She said she'd reach out to her contact at ESD, and this morning my account updated to approved! Payment should be in my account by Friday. I'm literally crying with relief right now. THANK YOU all for your advice!!!
just to share my experience - my claim was denied because I quit "voluntarily" even though it was for childcare. ESD said I should have "explored all other options" first. The appeal took FOREVER and I still got denied! The system is totally rigged against parents who need to care for sick kids!!!! Ugh so frustrating.
That's unfortunate about your claim. For others reading: when quitting for caregiving, ESD requires documentation that you explored ALL alternatives - like asking for schedule changes, taking leave, finding alternative care, etc. It's not enough to just say you needed to care for your child - you have to prove there were no other options. Document every conversation and alternative you explored.
Update: I tried the Claimyr service mentioned above and actually got through to ESD! The agent said I should formally request accommodation from my employer in writing first (asking for a temporary leave or shift change) and keep their response. She said I should continue working part-time while the first adjudication resolves if possible. If I absolutely need to quit, I should get detailed medical documentation showing why my daughter needs care during my current work hours specifically. She also suggested applying for Standby status with a specific return-to-work date when my daughter's treatment schedule changes. Thanks everyone for your help!
This is excellent news! The agent gave you perfect advice. Having that formal accommodation request (and likely denial) documented will significantly strengthen your case. Make sure to follow through with the medical documentation as well - be specific about the hours care is needed and why alternative care isn't possible. Glad you were able to get through and get solid guidance!
UPDATE: Just wanted to let everyone know I was able to file my weekly claim online through my eServices account with no problems! The site is working fine even though the phone system is still glitchy. Thanks for all the advice everyone!
Great! Online filing is definitely more reliable. For future reference, if you ever need to speak with an actual ESD agent about a claim issue, try calling right when they open at 8:00 AM or during the last hour before they close (around 3:00-4:00 PM). The wait times are usually shorter during those periods.
this reminds me of when my claim got stuck for 3 weeks last year because of some computer error on their end... had to drive all the way to the worksource office just to get someone to help me because the phone system kept saying my social security number was invalid even though i'd been claiming for months with no problems before that.... anyway hope you got it fixed
I just remembered something that might help you - if you're experiencing a financial hardship (like about to miss rent or get utilities shut off), you can request a hardship expedition of your claim! You have to specifically mention the hardship when you finally get someone on the phone. They won't tell you this option exists unless you ask for it.
That's really good to know! I'm definitely facing hardship with rent due next week. I'll specifically ask about hardship expedition if I can get through tomorrow morning. Between trying early calls, Claimyr, and possibly contacting my representative, hopefully something works. Thanks everyone for all the suggestions!
Omar Hassan
My hearing is next month for something similar. Anyone know if these hearings are still being done by phone because of COVID or are they in-person now? The notice wasn't clear.
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Freya Larsen
•They're still doing most hearings by phone. You'll get a call at the scheduled time. Make sure to have ALL your evidence submitted beforehand through their online portal. Have your documents in front of you during the call. And BE ON TIME - they won't reschedule if you miss it without a really good reason!
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QuantumLeap
Update: I finally managed to get through to someone at ESD! Turns out my employer also submitted some email exchanges showing they had verbally warned me about inventory issues before the written warning. This makes my case harder, but at least now I can prepare better for the hearing. Thanks for all the advice everyone.
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Malik Johnson
•This is really good that you found this out before the hearing. Now you can prepare to address these emails specifically. Focus on whether these were actually clear warnings or just normal work communications. Also consider if there were extenuating circumstances like staff shortages, system issues, or inadequate training that contributed to the problems. Don't forget to emphasize any positive feedback or performance reviews you received during the same time period.
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