Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This happened to me too!!! The whole system is rigged against students. I got denied because of "school conflicts" even though I could work weekends and evenings. It's so frustrating. Let us know how your appeal goes - I gave up and didn't fight it.

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One more thing - when you file your appeal, check the box requesting an IN-PERSON hearing if possible (not phone). Statistical data shows appeal approval rates are higher for in-person hearings versus phone hearings. Bring all your documents organized in a folder with tabs. Also, in your situation, the Training Benefits program really does sound like the best option. You can apply for it separately from your appeal. If approved, it would override the able and available issue completely. The application is on the ESD website under "Services" then "Training Benefits" - there's a downloadable form.

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I just looked up the Training Benefits program and filled out the application! It specifically mentions healthcare training as a priority area. I had no idea this existed - thank you so much for pointing me in this direction. I'll still proceed with my appeal but this seems like it might solve the whole problem.

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UPDATE: Just wanted to let everyone know it's working now! Just successfully filed my husband's weekly claim. Looks like it was some kind of system glitch that got fixed. For anyone else having this issue, try logging in again now.

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just tried and mine is working now too! typical esd... create panic for no reason then magically fix it without any explanation 🤦‍♀️

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Glad to hear it's resolved! For future reference, when this happens again (because let's be honest, it probably will at some point), there are a few official ways to check system status: 1. ESD's Twitter account sometimes posts about known outages 2. The technical support email (esditprod@esd.wa.gov) will sometimes respond with an auto-reply if there's a known issue 3. The recorded message on the main claims line occasionally updates to mention system issues Also remember that even if you can't file on Sunday, you have until Saturday of the following week before it's considered late. So there's usually no need to panic if the system is down for a day.

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This is really helpful info, thank you! I didn't know about checking their Twitter for updates. Will definitely remember these tips for next time there's an issue. And you're right about having until Saturday - I just get anxious because we really depend on that payment coming on time.

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wait does anyone know what happens with the appeal if you start working again before they make a decision? i also got denied and appealed and have a hearing next week but i just got a new job. do i still get the back unemployment money if i win?

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Yes, even if you're working now, you can still receive back benefits for the weeks you were eligible and properly filed claims. Just make sure to report your new employment and earnings correctly on any weekly claims you file going forward. Congratulations on the new job!

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thx! thats a relief, i was worried they would say nevermind since i have a job now lol

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Update: Got the official decision in the mail today! The ALJ totally sided with me and said ESD was wrong to deny my benefits. The letter says I'm eligible from my original filing date and ESD is ordered to pay all my back benefits! Now just waiting for the money to actually show up in my account. Feeling so relieved!

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Congrats!! It's such a relief when they actually get something right for once! I went through something similar last year and it took about 10 days after I got the decision letter for the $ to hit my account.

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let us know what happens! im betting it shows up tomorrow or wednesday

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Update: The payment just hit my account this morning! Looks like it was just delayed by a day. Thanks everyone for your help and keeping me from panicking too much!

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This whole unemployment system is such a joke. They expect us to file everything perfectly on time but then can't even get payments out reliably. And good luck getting answers when you call - I've spent HOURS just trying to talk to a human.

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The system definitely has its flaws, but in fairness, most payment issues do resolve within 1-2 business days. It's more the lack of clear communication about delays that causes unnecessary stress for claimants.

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sry to go off topic but did anyone elses esd account get locked after they updated the website last month?? i cant even log in to file my weekly claim now and when i call it just disconnects me

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That happened to me too. You need to go through the SecureAccess Washington (SAW) account recovery process. There's a separate help line for SAW technical issues: 855-682-0785. They're actually much easier to reach than the regular ESD line.

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Just wanted to follow up - how are you doing with your appeal? Have you requested the hearing yet? Remember there's a strict 30-day deadline from the date on your determination letter!

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Yes! I submitted my appeal yesterday through the online portal and got a confirmation number. Now just waiting for them to schedule the hearing. I'm gathering all my documentation as suggested. I'm still worried but feeling more hopeful with all the advice here. Thank you everyone!

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