Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

sry to go off topic but did anyone elses esd account get locked after they updated the website last month?? i cant even log in to file my weekly claim now and when i call it just disconnects me

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That happened to me too. You need to go through the SecureAccess Washington (SAW) account recovery process. There's a separate help line for SAW technical issues: 855-682-0785. They're actually much easier to reach than the regular ESD line.

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Just wanted to follow up - how are you doing with your appeal? Have you requested the hearing yet? Remember there's a strict 30-day deadline from the date on your determination letter!

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Yes! I submitted my appeal yesterday through the online portal and got a confirmation number. Now just waiting for them to schedule the hearing. I'm gathering all my documentation as suggested. I'm still worried but feeling more hopeful with all the advice here. Thank you everyone!

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I went through EXACTLY this in January 2025. Was laid off from aerospace making $38/hr, got offered $25/hr position. I was terrified of losing benefits but also couldn't survive on that pay cut. I called ESD to ask directly (took THREE DAYS of calling to get through) and they confirmed I didn't have to take it since I was only 8 weeks into my claim and the pay was more than 10% below my previous wage. BUT!! They warned me that after 10 weeks, the threshold changes. So start applying aggressively now while you still have that protection!

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Thank you for sharing your experience! It's really helpful to hear from someone who went through something similar recently. I'll definitely ramp up my job search since that 10-week threshold is coming up for me.

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Quick update on the current job search requirements while you decide: Remember that you still need to complete and document 3 job search activities each week while receiving benefits. This becomes especially important if your claim goes into adjudication - they'll review your job search logs carefully. Also, make sure you're using WorkSource resources. They can actually help you find positions more aligned with your experience and previous wage level.

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I've been keeping up with my 3 weekly job search activities and documenting everything in my eServices account. I haven't used WorkSource much though - I'll look into what they offer. Thanks!

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UPDATE: Just wanted to let everyone know it's working now! Just successfully filed my husband's weekly claim. Looks like it was some kind of system glitch that got fixed. For anyone else having this issue, try logging in again now.

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just tried and mine is working now too! typical esd... create panic for no reason then magically fix it without any explanation 🤦‍♀️

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Glad to hear it's resolved! For future reference, when this happens again (because let's be honest, it probably will at some point), there are a few official ways to check system status: 1. ESD's Twitter account sometimes posts about known outages 2. The technical support email (esditprod@esd.wa.gov) will sometimes respond with an auto-reply if there's a known issue 3. The recorded message on the main claims line occasionally updates to mention system issues Also remember that even if you can't file on Sunday, you have until Saturday of the following week before it's considered late. So there's usually no need to panic if the system is down for a day.

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This is really helpful info, thank you! I didn't know about checking their Twitter for updates. Will definitely remember these tips for next time there's an issue. And you're right about having until Saturday - I just get anxious because we really depend on that payment coming on time.

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My friend went through almost the exact same thing last year. It was because the ESD system was trying to reactivate his old claim instead of properly processing the new one. The able and available dates were from that old claim but were being erroneously applied. His case manager eventually fixed it but it took almost 2 months.

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2 months?! That's insane! Did he get backpay for all those weeks once it was fixed?

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Just wanted to update everyone - my son FINALLY got through to ESD this morning after using that phone service someone mentioned. The rep confirmed it was indeed a system error where his old claim information was incorrectly attached to his new claim. They're correcting it, but said it will take 3-5 business days to update in the system. They told him to keep filing his weekly claims, and once the correction processes, he'll receive payment for all eligible weeks. His appeal hearing is still scheduled for next month, but the rep said that would likely be dismissed once the system correction goes through. Thanks everyone for your help and advice!!

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That's great news! Glad to hear he got it resolved. And smart move to keep the appeal in place until everything is fully processed and paid.

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this whole system is just designed to torture us honestly. like why does it say PAID if it's not actually PAID??? just another example of how the unemployment system is broken. i've had the same thing happen like 5 times in the past year and each time it's a different waiting period. sometimes 12 hours, sometimes 3 days. makes no sense.

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UPDATE: The money just posted to my ReliaCard this morning at 4:30am! So it took about 20 hours from when it showed as 'paid' on the ESD site. For anyone else having this issue, definitely check the ReliaCard website directly as someone suggested - the pending transaction showed up there before the money was available. Thanks everyone for the help and support!

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Glad it worked out! That timing is pretty typical for the ACH transfer process. For future reference, most ESD payments follow this pattern: 1. Claim processed & approved: Usually happens the day after you file your weekly claim 2. Payment marked 'paid' in ESD system: Usually within 24 hours of approval 3. Payment received by ReliaCard: Usually 1-2 business days after 'paid' status Banking delays can sometimes extend this timeline, but as long as your weekly claims are filed correctly and your ESD account shows 'paid', the money is on its way.

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