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I'm curious - did you get any confirmation when you first submitted the waiver back in 2021? I submitted mine a few months ago for a similar situation and never got anything beyond the confirmation page when I uploaded my documents. No email, no letter, nothing in my eServices messages... makes me wonder if they even received it properly.
I had the exact same experience! Just the confirmation page after uploading my docs, and then complete radio silence for almost 2 years. No acknowledgment, no case number, nothing. It's so stressful not knowing if they're even looking at it. Based on what's happened with mine, I'd say they probably have yours, they're just incredibly slow.
has anyone else noticed how they're suddenly processing all these old pandemic things now? my friend just got a random letter about her 2021 pua claim last week. seems like they're clearing out old cases before the end of the year or something?
anyone else notice how ESD seems to "lose" documents we upload?? I had to upload my ID verification THREE TIMES before they acknowledged receiving it. The whole system is either incompetent or deliberately designed to make us give up. And don't get me started on their "customer service" line that NEVER answers!!!
Quick update: The governor's office contact method has been increasingly effective in 2025 because ESD implemented a new escalation process for those cases. Based on recent reports, claims flagged by the governor's office are now typically reviewed within 3-5 business days. Just make sure when you talk to them that you clearly communicate the financial hardship you're experiencing - they prioritize cases with imminent eviction risks or severe financial distress. Also, keep filing those weekly claims while waiting for the initial approval! Many people don't realize they need to do this.
I was in the exact same situation in January. Filed after being laid off, employer contested it saying I quit (which was completely false), and I went into adjudication hell. I called ESD over 70 times in a 3-week period. What finally worked for me was contacting my state representative's office. They have liaisons who work directly with ESD. Within 4 days of contacting my rep, an adjudicator called me, got my side of the story, and approved my benefits the next day with full backpay. Google "[your county] state representative" and reach out to their constituent services. It made all the difference for me!
This is brilliant advice - I hadn't even thought of contacting my state rep! I'm going to try this tomorrow. Did you just call their office or send an email?
I called first and they directed me to an online form specifically for constituent services. I had to provide my claim ID number, contact info, and a brief description of the issue. They asked for permission to act on my behalf with ESD. Be sure to mention the financial hardship the delay is causing - that seems to help prioritize the case.
One important reminder: when your claim is in adjudication, it's critical to continue meeting all job search requirements (3 job search activities per week). Document everything thoroughly in your weekly claims. I've seen cases where people focus so much on the adjudication issue that they neglect job search requirements, and then face even more delays or denials. Also, if you receive any messages or calls from ESD or an adjudicator, respond immediately - even a short delay in your response can push your claim back in the queue.
I'm having the same issue but mine says "processing-web-monetary" instead of just "processing-web" - are those different statuses? I tried googling but couldn't find an explanation of the difference. This is my first unemployment claim so I'm still figuring everything out. Has anyone seen the "monetary" status before?
" Processing-web means your weekly claim is being processed after being submitted "online." Processing-web-monetary usually means'they re verifying some aspect of your monetary eligibility.'They re similar stages but the monetary tag suggests'they re double-checking your benefit amount or wages. Both are normal processingstatuses.
Amina Diallo
UPDATE: Had my hearing yesterday! It was actually less scary than I expected. The judge said they'll mail me the decision in 1-2 weeks. I explained about the reduced hours and showed my evidence. The employer didn't even show up! Fingers crossed!
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GamerGirl99
•That's great news! When employers don't show up, it's often harder for them to prove their case. Keep us posted on the outcome.
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Hiroshi Nakamura
•good sign if employer didnt show! happened to my roommate and she won her case.
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Eduardo Silva
Can I ask a related question? I'm in a similar situation but haven't filed my appeal yet. Does anyone know if the 30-day deadline to appeal is from the date on the determination letter or from when you actually receive it? My determination is dated April 12th but I didn't get it until April 22nd because of mail delays.
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Malik Jenkins
•It's 30 days from the mailing date (the date on the letter), not when you received it. However, you can request an extension due to mail delays - you'll need to explain the situation. File your appeal immediately and include an explanation about the mail delay. Don't wait any longer!
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