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Regarding your original question about best times to call - ESD's phone lines open at 8am and your best chance is to call exactly at 8:00:00. Not 8:01, not 7:59 - exactly when they open. Have your claim ID and all information ready. Mondays and Tuesdays are typically the busiest days, so Wednesday through Friday may offer slightly better odds. That said, using the Claimyr service someone mentioned is probably more reliable than hoping to get through on your own.
UPDATE: I used Claimyr this morning and actually got through to an ESD agent! She was really helpful and went through my file with me. Turns out they had mixed up some of my reported earnings with another claimant who has a similar name! She said she's flagging it for correction and will be sending me a revised determination that should reduce my overpayment significantly. She also put notes in my file documenting the error and extended my appeal deadline by 14 days to give time for the correction to process. SUCH a relief - worth every penny to finally talk to someone who could actually help. Thanks everyone for your advice!
That's fantastic news! Make sure to get the agent's name and ID number for your records, and follow up in a week if you don't see the revised determination in your online account. I'd still recommend submitting a precautionary appeal before the original deadline just to be safe, noting that you've spoken with an agent who's working on correcting the issue.
just wondering did you have a phone hearing or in-person? ive got mine scheduled for next week and im super nervous about what to expect
The statutory requirement is that the judge must issue a decision within 30 days of the hearing date. However, most OAH judges in Washington issue decisions within 5-10 business days. The decision will be mailed to you and also uploaded to your ESD eServices account. A few important notes: 1. Continue filing weekly claims during this waiting period 2. If you win, ESD should automatically process your back payments 3. If there's a delay beyond 2 weeks after a favorable decision, contact ESD No-shows by employers generally favor the claimant, but the judge must still apply the law to the facts presented. The outcome depends on your specific situation and the evidence in your case file.
This happened to me too!!! The whole system is rigged against students. I got denied because of "school conflicts" even though I could work weekends and evenings. It's so frustrating. Let us know how your appeal goes - I gave up and didn't fight it.
One more thing - when you file your appeal, check the box requesting an IN-PERSON hearing if possible (not phone). Statistical data shows appeal approval rates are higher for in-person hearings versus phone hearings. Bring all your documents organized in a folder with tabs. Also, in your situation, the Training Benefits program really does sound like the best option. You can apply for it separately from your appeal. If approved, it would override the able and available issue completely. The application is on the ESD website under "Services" then "Training Benefits" - there's a downloadable form.
I just looked up the Training Benefits program and filled out the application! It specifically mentions healthcare training as a priority area. I had no idea this existed - thank you so much for pointing me in this direction. I'll still proceed with my appeal but this seems like it might solve the whole problem.
wait does anyone know what happens with the appeal if you start working again before they make a decision? i also got denied and appealed and have a hearing next week but i just got a new job. do i still get the back unemployment money if i win?
Yes, even if you're working now, you can still receive back benefits for the weeks you were eligible and properly filed claims. Just make sure to report your new employment and earnings correctly on any weekly claims you file going forward. Congratulations on the new job!
Update: Got the official decision in the mail today! The ALJ totally sided with me and said ESD was wrong to deny my benefits. The letter says I'm eligible from my original filing date and ESD is ordered to pay all my back benefits! Now just waiting for the money to actually show up in my account. Feeling so relieved!
Ava Garcia
just wanted to say the site is working again!! i just filed my claim with no issues about 10 minutes ago. tell your husband to try now!
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Liam Fitzgerald
•THANK YOU for the update! I just texted him to try again right now. Fingers crossed it works!
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Liam Fitzgerald
UPDATE: He was able to file successfully! The system is working again. Thanks everyone for your help and advice. For anyone else having this issue, definitely check ESD's social media for system status updates, and if all else fails, calling them (possibly with help getting through their phone system) is the way to go.
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NebulaNinja
•Great news! Glad it worked out. One more tip - I always take screenshots after submitting my weekly claims showing the confirmation page. It's saved me from stress a couple times when there were questions later about whether I had filed on time.
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