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not to be contrarion but are you SURE the owner was taking tips illegaly? lot of restaurants have tip sharing that is legal where tips are distributed among staff including kitchen which is legal under WA tip pooling laws. if it was a legal tip pool and you quit over that, youre appeal will probaly be denied again. just saying to make sure you have your facts straight
I went through an appeal hearing last month for a completely different reason, but I learned a lot about the process. The most important thing is to BE PREPARED! The judge will give you and ESD each time to present your case. Have your evidence organized and practice explaining your side clearly. My hearing was over the phone and lasted about 45 minutes. The judge was actually pretty nice and let me fully explain my situation. The ESD representative mostly just read from their original decision document and didn't seem that prepared to counter my new evidence. I won my appeal, and I think you have a strong case too! Good luck!
One more important tip - check if you have any Action Items in your eServices account that are holding up your claim. Many people spend weeks trying to reach someone only to find out they just needed to complete a simple form or questionnaire that was sitting in their account. Look under the 'Alerts' and 'Action Items' sections carefully.
So did anyone ever figure out a reliable way to get through? I'm back in the same position again with a new issue on my claim. Really don't want to spend another month trying to reach someone...
Update on my situation: I ended up using that Claimyr service someone mentioned above and did get through to an agent yesterday. Cost was worth it for me considering I was about to miss another rent payment. They fixed my pending issue (turned out to be a simple verification problem). My claim is now processing! Fingers crossed for payment soon.
Thank you everyone for the helpful advice. I've uploaded my statement and text message screenshots to eServices. I also called ESD using Claimyr this morning and actually got through! The agent told me my employer hasn't responded to their inquiry yet, which is partly why it's still in adjudication. They said if there's no response by December 15th, they'll likely rule in my favor. Such a relief to finally get some information. I'll keep filing my weekly claims and update here when there's a resolution.
When I was on unemployment last year, I always wrote down my job searches in a notebook before entering them anywhere. Saved me a couple times when the website crashed or I had to use the phone. Just a tip!
I've been dealing with this exact issue and getting nowhere with ESD. I've called over 20 times trying to speak with someone about my job search documentation and either get disconnected or wait forever. Finally used Claimyr (claimyr.com) to get through to an actual person yesterday. Totally worth it after weeks of frustration. They have a demo video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent I spoke with confirmed there's no specific deadline for entering job search activities after filing by phone, but you should do it as soon as possible. If you're selected for review, they typically give you a deadline to submit documentation.
To answer your question about deadlines - there's no hard deadline for entering job searches after filing by phone, but you should do it as soon as possible. If you're selected for a job search review (which can happen randomly), you'll typically be given a deadline to provide documentation. Pro tip: ESD recommends that you maintain your job search records for at least 60 days after the week you're claiming. So even if you enter them online, keep your own backup records with all the details (company name, contact info, position, application date, etc).
Muhammad Hobbs
i waited 6 weeks total and mine went from pending issue to pending then approved in 10 days. the thing is every case is different depending on why you left. my cousin quit her job and got denied and had to appeal. it all depends on your specific situation.
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Christian Burns
•This is an important point. The adjudication timeline varies significantly based on the complexity of your case and the specific separation reason. Voluntary quits for education can go either way depending on the details and documentation. The status change is promising, but preparing for either outcome is wise. If your claim is denied, you'll have 30 days to file an appeal with the Office of Administrative Hearings (OAH). Make sure you're checking both your eServices messages and your physical mail, as denial notices can sometimes arrive by regular mail even if you've opted for electronic communication.
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Heather Tyson
I've seen claims move from "pending issue" to "pending" and then to "paid" within a week, while others take longer. Based on your situation (voluntary quit for education), the key factor will be whether your case meets the "good cause" threshold. For education-related quits, ESD typically considers: 1. Was the education necessary for career advancement? 2. Did you attempt reasonable accommodations with your employer? 3. Is the education program approved/accredited? Since you mentioned it's a nursing program and you tried to work with your employer on scheduling, this strengthens your case. The documents you already have (resignation letter, class schedule, communication with supervisor) are exactly what you need if you face denial and need to appeal. Regarding timeframes: if you don't see movement in the next 10-14 days, I would recommend trying to contact ESD directly. The 4-week mark is typically when they should be finalizing these decisions.
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Evelyn Kelly
•Thank you for breaking this down so clearly! My program is definitely accredited, and I did try multiple schedule options with my employer before resigning. I'll give it another two weeks before trying to contact them. Hoping for good news soon!
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