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As others have mentioned, WorkSource is your best bet for in-person help. I know the Tacoma location has specific hours for unemployment assistance. Also, if you're really struggling with the online application, you might qualify for assistance through their Priority service if you have limited English proficiency, disability, or technology barriers. Call the office directly to ask about this option.
Technology barriers can include lack of reliable internet access, not having a computer/smartphone, or inability to use the online system due to skills/knowledge. Definitely mention this when you contact WorkSource - they may be able to provide additional support or priority assistance.
Final update: All three weeks of payments hit my bank account this morning! Such a relief. For anyone else in this situation - definitely call if your payments are pending more than a week after approval. Don't just wait and hope like I was doing!
Administrative Law Judge here (though not with OAH). The current backlog for ESD overpayment appeals is indeed substantial. The official target is 90 days from appeal to hearing, but in practice, most cases are running 120-150 days due to the high volume of appeals following the post-pandemic audit wave. A few important points: 1. While waiting, continue checking your eServices account weekly and respond to ANY requests for information immediately. 2. You can file a hardship request to temporarily pause collection activities while your appeal is pending. 3. Start preparing now - organize chronologically all documents showing your eligibility, work search activities, and any communications with ESD. 4. Once you receive a hearing date, you'll typically have 5-7 business days to submit your evidence packet to OAH. 5. Consider requesting a pre-hearing conference if your case involves complex eligibility issues. The wait is frustrating, but over 40% of appeals result in complete or partial reversal of overpayment determinations, so preparing thoroughly is worth the effort.
Just wondering - did they actually explain WHY they think you weren't eligible? My notice was super vague and it wasn't until the hearing that I found out they thought I hadn't been looking for work properly (which wasn't true).
They said I didn't meet the work search requirements because I only documented 2 activities per week instead of 3. But during that period I was on a partial standby because my employer said they'd be bringing me back part-time. I have emails proving this that I submitted with my appeal.
Another thing to check: did you recently pass your benefit year end date? Sometimes there's a payment gap when your claim rolls over to a new benefit year, even if you have remaining benefits. The system might be recalculating your eligibility. They don't make this clear anywhere in the portal.
Quick update: just got my payment today! It was just delayed for some reason. The double payment from last week was indeed for a back-week adjustment like someone mentioned. Thanks everyone for your help and suggestions!
Glad it worked out! This is pretty common with ESD - their payment processing schedule seems to shift randomly sometimes. For future reference, it's helpful to know that while they usually process claims quickly, the actual bank deposit can take 1-3 business days depending on your bank and any holidays.
Aidan Percy
Wait I'm confused about something. Does being in a union automatically exempt you from job searches even when NOT on standby? I thought union members still had to do job searches when not working unless they have standby status?
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Fiona Gallagher
•It depends on the type of union. Full referral unions (where all work must come through the union hiring hall) can provide an exemption from regular job searches. The claimant still has to be in good standing with the union and registered as available for work through their hiring hall. It's one of the few exemptions from job searches besides standby, approved training, and a few other special situations. Not all unions qualify though - only those with exclusive hiring hall arrangements.
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Aidan Percy
•Oh that makes sense! Thanks for explaining. I'm in a union but we don't have that kind of arrangement.
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Fidel Carson
I just wanted to update that we went ahead and answered 'yes' to the job search question since he meets his requirements with his exemptions. The claim was accepted without any issues! Thanks everyone for your help. Going to stick with the online filing when possible since it's less confusing, but good to know how to handle the phone system if needed again.
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Isaiah Sanders
•Great to hear! Thanks for reporting back with the outcome.
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