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btw make sure ur checking ur physical mail too!! when my acct got locked out esd sent me a letter with a temp password but never emailed it. might be worth checking ur mailbox if u havent
Just following up - were you able to get this resolved? The Account Recovery through SAW really should work if you use your original information. Sometimes you have to try it at odd hours when their system isn't overwhelmed (like early morning or late evening).
Update: SUCCESS! I tried the Account Recovery option with my original email at 6:30 this morning and it worked! Then I was able to update my authentication options and add my new email address as a secondary contact. Thank you everyone for saving me from making a huge mistake by deleting my account!
Since your claim is in adjudication for separation issues, there are a few things you can do: 1. Call ESD to check if they need any additional documentation from you. Getting through can be difficult, but services like Claimyr (claimyr.com) can help connect you to an agent without the long hold times. Their video demo explains how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 2. Continue filing your weekly claims during adjudication so you'll receive all eligible payments once approved 3. Check your ESD online account daily for any new correspondence requiring response 4. Make sure you're completing and documenting all required job search activities each week I went through something similar - my husband's claim was approved quickly while mine took 5 weeks due to separation verification. It's frustrating but common.
Thank you for the practical advice! I'll check out that service - calling ESD has been impossible. I've tried at different times of day and always get the "high call volume" message. And yes, I've definitely been doing my weekly claims and job search activities religiously. Don't want to miss out on any payments once this finally gets resolved!
i did this with my boyfriend's claim and guess what? i got disqualified for quitting my job (which i didn't, they eliminated my position!) and he got approved right away. took me filing an appeal and waiting 10 weeks to get it fixed. sometimes i think they just randomly pick people to torture with the system.
It's not random. Position elimination vs. quitting is a very different situation in ESD's system. When an employer reports that an employee quit (even incorrectly), it automatically triggers adjudication since voluntary quits are generally not eligible for benefits. You had to appeal because there was a factual dispute that needed resolution. The system follows specific rules, even though it seems arbitrary when you're caught in it.
This EXACT thing happened to my nephew last month!!! ESD is SO BROKEN!!!! He did everything right for 6 months then suddenly $0 payments with NO EXPLANATION!!! Called for WEEKS with no answer!!! By the time he got through they said it was a "system error" and fixed it but he almost got EVICTED waiting!!!! THE SYSTEM IS RIGGED AGAINST WORKING PEOPLE!!!
did u change anything in ur last claim? sometimes even tiny things trigger their system. my friend put she was "not available" for ONE day (for a doctor appointment) and that messed up her whole payment
Update for everyone: I finally got through to ESD! The issue was that I had reported an interview (which I'm supposed to do for job search activities) but their system flagged it as possibly affecting my availability. The agent cleared it up right away and said both weeks' payments should arrive within 2 business days. Such a relief!
One more important thing to be aware of - if this is your first time on unemployment, remember that you'll need to pay federal taxes on these benefits next year. ESD gives you the option to withhold 10% for federal taxes, but it's not automatic. Might be worth logging in and setting that up now before your first payment if you haven't already.
Keisha Williams
this is the third time this year theyve had "processing issues" with payments!! im so sick of depending on this broken system! every time this happens i get hit with late fees that nobody reimburses me for!!!!!
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Connor Murphy
•It's frustrating for sure. One tip: call your billing companies right away when you know there will be a delay and explain the situation. Most will waive late fees if you're proactive and have a good payment history. I've had to do this several times during my unemployment period.
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Miguel Ortiz
UPDATE: My payment just came through about 10 minutes ago (around 5:30pm). Much later than usual but at least it's here before rent is due. Hope everyone else gets theirs soon too!
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Zainab Omar
•just got mine too!! what a relief
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