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btw make sure ur checking ur physical mail too!! when my acct got locked out esd sent me a letter with a temp password but never emailed it. might be worth checking ur mailbox if u havent
Just following up - were you able to get this resolved? The Account Recovery through SAW really should work if you use your original information. Sometimes you have to try it at odd hours when their system isn't overwhelmed (like early morning or late evening).
Update: SUCCESS! I tried the Account Recovery option with my original email at 6:30 this morning and it worked! Then I was able to update my authentication options and add my new email address as a secondary contact. Thank you everyone for saving me from making a huge mistake by deleting my account!
this is the third time this year theyve had "processing issues" with payments!! im so sick of depending on this broken system! every time this happens i get hit with late fees that nobody reimburses me for!!!!!
omg i just remembered!! there was a glitch in the ESD system back in february where a bunch of people got wrongly disqualified. maybe its happening again?? the website has been super glitchy lately
While there have been system issues, OP found the actual problem - the system shows they voluntarily quit when they didn't. This is most likely either a data entry error when filing or possibly an employer miscoding the separation reason. Technical glitches usually cause delays, not incorrect separation reasons. Either way, OP needs to appeal and try to contact ESD directly.
Quick update for anyone following this thread - the Claimyr service I mentioned above worked for me during two separate claim issues. Both times I got through to ESD in less than 20 minutes after spending days trying on my own. The agents were able to fix my issues immediately once I actually reached them. For anyone in a similar situation as OP, remember that you have multiple options: 1. Appeal through eServices (always do this first to meet deadlines) 2. Try to reach ESD directly (phone or services like Claimyr) 3. Visit a WorkSource office in person 4. Contact your state representative Don't rely on just one method - use all available channels when your benefits are on the line. And always keep filing those weekly claims, even when disqualified!
Update: I tried the Claimyr service and got through to ESD today! The agent confirmed it was an application error where somehow "voluntary quit" got selected instead of "business closure." She filed a correction request that should process in 72 hours. She said to keep filing weekly claims, and once it's fixed, I'll get backpay for all weeks. THANK YOU everyone for the help - especially the Claimyr recommendation. Worth every penny to finally talk to someone who could help!
THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I had THREE CLAIMS in a row get stuck in "processing" last month and every time I called they gave me a different excuse. First it was "system maintenance" then it was "random verification" then it was "we needed additional information" BUT NOBODY CONTACTED ME TO ASK FOR IT!!!! You HAVE TO CALL THEM or they will let your claims sit there FOREVER!!
While I understand your frustration, this isn't entirely accurate. Most claims do process automatically without issues. But yes, if a claim is stuck for more than 5-7 business days, calling is definitely the right move. The system isn't perfect but it's not deliberately designed to make people give up.
FINAL UPDATE: Success! I used the Claimyr service that was recommended and got through to ESD in about 20 minutes. Turns out there was a random identity verification flag on my account. The agent cleared it immediately and said both payments should process tonight. Thanks everyone for your help and advice!
Mateo Hernandez
Just wanted to say good luck! The unemployment system can be so confusing especially when you have brief periods of work in between. Hope you get it sorted out soon! 👍
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Luca Romano
•Thank you! I appreciate the encouragement. It's definitely stressful trying to figure all this out.
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Nia Jackson
One more thing to keep in mind - since your benefit year is ending soon, you might want to prepare for filing a new initial claim. Make sure you have information about all your employment over the past 18 months handy, including that brief 2-week job. You'll need employer names, addresses, employment dates, and earnings for the new application.
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Aisha Khan
•This is good advice. Also remember that when you file a new initial claim after your benefit year ends, there's usually a one-week waiting period before benefits start again, so plan your finances accordingly!
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