Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

have u checked ur correspondence folder in eservices? sometimes they send questions or need more info but dont email u about it

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Just checked - nothing new there. Just the notice about my hearing date from last month. No updates since the actual hearing.

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Update us when you get paid! I'm curious how long it'll end up taking in your case. It really seems to vary person to person.

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Will do! I'm going to try calling that Benefits Accuracy Unit number tomorrow, and if that doesn't work, maybe try that Claimyr service someone mentioned. I'll post what happens!

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Just to update - I used Claimyr a few months ago for a different issue (identity verification hell), and I got through to ESD in about 30 minutes after trying to call on my own for two weeks. Not all agents are equally helpful though - if the first person can't help, politely ask to be transferred to a claims specialist or adjudicator who can handle requalification issues.

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Did you have to pay a lot for the Claimyr service? At this point I'm desperate enough to try anything but worried about costs when I'm already not getting my benefits.

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The cost was reasonable considering I was about to lose my mind trying to get through on my own. Think of it as paying to save yourself hours (or days) of frustration. When you're missing entire benefit payments, the service cost is minimal in comparison.

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UPDATE: After trying everything, I finally got through to ESD this morning! The agent confirmed exactly what you all said - I had a disqualification from 2020 that was still in their system, even though I've obviously earned way more than the requalification amount since then. They had to manually override it in the system. All my weeks have been changed from "disqualified" to "processing" and she said I should receive payment for all back weeks within 48 hours. THANK YOU all for your help and suggestions!

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That's great news! I'm so glad you got it resolved. This is unfortunately a common issue with ESD's system. For anyone else reading this with a similar problem - always keep filing your weekly claims even when they show as disqualified, and keep trying to reach a real person who can help.

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this happens literally every holiday but ppl always panic lol. memorial day, july 4, labor day, all the same. ESD computers dont work on holidays either apparently

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Look not everyone has been on unemployment for years and knows all the little quirks of the system! Some of us are new to this whole nightmare process and when money doesn't show up when expected it's SCARY!!!

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For future reference, here's how the ESD payment schedule typically works: - File weekly claim on Sunday - Processing Monday-Tuesday (add a day for holidays) - Payment processing Tuesday-Wednesday (add a day for holidays) - Funds available Wednesday-Thursday (add a day for holidays) So with a Monday holiday, expect everything to be pushed back to Friday or the following Monday. Also worth knowing that end-of-month claims (like the ones that overlap June/July or December/January) often take longer because of ESD's accounting cycles.

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This is super helpful - I'm going to save this info for future reference. I had no idea about the end-of-month claims taking longer too. Good to know!

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Former ESD appeal attorney here. The deadline to appeal is critical - file it even if you're still gathering evidence. You can always withdraw if needed. For your specific situation (alleged unauthorized data access), you'll need to prove: 1. You were authorized to access the systems in question 2. You used them for legitimate work purposes 3. You didn't violate any clearly communicated policies The legal standard for misconduct in Washington requires that your actions were: - Willful or wanton - Deliberately violating employer interests - Showing substantial disregard for your employment obligations If this was simply a misunderstanding about what systems you were allowed to use, that typically doesn't rise to misconduct level. Make sure you emphasize your 4-year positive work history and perfect performance reviews. As for legal representation, the Unemployment Law Project is excellent and offers sliding scale fees. Call them at 206-441-9178 or visit unemploymentlawproject.org.

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wow u seem like u really know ur stuff! do u still work with unemployment cases? my sister is about to have a hearing next month and could use some advice

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I now work in private practice but still handle some unemployment cases. I'd recommend your sister also contact the Unemployment Law Project for a free initial consultation. They can assess her case and provide guidance even if she decides to represent herself.

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One thing that really helped me win my appeal was printing out the actual RCW (state law) definition of misconduct and bringing it to my hearing. It's RCW 50.04.294 if you want to look it up. The legal definition is much narrower than what most employers think. Most importantly, if this was just a misunderstanding about which systems you were authorized to use, that's likely NOT misconduct under the law. Misconduct requires you to deliberately disregard your employer's interests. Bring any training materials or emails showing you were given access to these systems. If you have performance reviews showing you were a good employee, bring those too - they help show you wouldn't deliberately violate policy. Oh, and if you decide to get an attorney, many will do a free consultation to evaluate your case. Some work on contingency (only get paid if you win).

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This is incredibly helpful! I just looked up RCW 50.04.294 and you're right - it's much more specific than I thought. It says misconduct doesn't include "inadvertence or ordinary negligence in isolated instances" or "good faith errors in judgment" - which is exactly what happened in my case if anything. I'll definitely print this out for my hearing.

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Just a heads-up that while waiting for PFML approval you should still do your weekly UI claims if you have any weeks left. If your PFML gets backdated to overlap with UI weeks, you'd have to pay back the UI for those weeks, but at least you'd have something coming in during the gap. Better safe than sorry. And document EVERYTHING – save confirmation numbers, take screenshots of submitted forms, etc. These systems are so broken it's crazy.

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This is incorrect advice. You cannot legally claim UI and PFML for the same weeks - that's considered fraud. UI requires you to be able and available for work, while PFML requires a doctor to certify you CANNOT work. You should never claim both simultaneously. The correct approach is to stop UI claims when your medical leave begins.

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I just got off the phone with my doctor's office and they confirmed they submitted all the required medical certification forms for PFML. They said it's not unusual for it to take 3-4 weeks for processing right now. I guess I just need to be patient and budget carefully for the gap. Thanks everyone for your advice and sharing your experiences. I'll stop my UI claims after my last eligible week and hope the PFML kicks in quickly after that.

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Good plan. And remember that unlike UI, you don't have to file weekly claims with PFML once you're approved. They just pay you based on the certification period your doctor provided. One less thing to worry about at least!

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