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Random question, but has anyone had luck with the online chat feature on the unemployment website? I've been thinking of trying that instead of calling.
Guys I think I cracked the code. I called the Spanish line and then asked for an English speaker. Got through in 10 minutes! 🤫
Listen carefully: overpayments happen for specific reasons. In my 12 years working with unemployment cases, the most common are: 1. Misreported work/earnings during weekly claims 2. Incorrect separation reason (quit vs. layoff) 3. Unreported return to work 4. Job refusal not reported 5. Incorrect base year wages You can prevent most issues by printing out EVERY weekly claim confirmation and keeping detailed records of ANY work (even 1 hour), job applications, and communications with ESD. ESD cannot legally issue an overpayment notice after 3 years unless they prove fraud, so your worry about 2027 is excessive. But better safe than sorry - document EVERYTHING.
my cousin works at esd and he says they're doing way more audits now bc of all the fraud during covid. they're checking old claims from years ago. the system flags anything weird automatically
This is actually true. ESD has significantly increased their audit frequencies since 2024. While they've always had the ability to review claims, they now have additional automated tools that flag potential issues. However, if you've been honest and accurate in your reporting, you shouldn't worry excessively. Just keep good records as a precaution.
My two cents - adjudication is totally frustrating but keep filing every week like clockwork. Document EVERYTHING. Take screenshots of your submitted claims, save confirmation numbers, and keep a log of all your calls (date, time, who you spoke with). I had a 10-week adjudication last year and this documentation saved me when there was a dispute about whether I'd been filing properly.
Update: I took several pieces of advice from this thread. I contacted WorkSource about hardship escalation, and I also was able to get through to an ESD agent (finally!) who told me my adjudication was due to a discrepancy in reported hours from my last employer. They actually expedited my case due to financial hardship, and this morning I received ALL my back payments! So relieved. For anyone else stuck in adjudication - be persistent, keep detailed records, and specifically mention financial hardship when you do get through to someone. Thank you all for your help!
That's excellent news! I'm so glad you got it resolved. This is really helpful information for others in similar situations. The hardship escalation doesn't always work, but it's absolutely worth trying. Congratulations on getting your backpay!
Dominique Adams
Have you checked if theres a way to do this online? Sometimes the websites have options for special circumstances that arent obvious at first
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Sasha Reese
•I looked but couldn't find anything specific to my situation. The website is kinda confusing tbh
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Marilyn Dixon
•Classic government websites 🙄 Always user-unfriendly
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Louisa Ramirez
make sure you document EVERYTHING. save emails, take screenshots, write down who you talked to and when. the system is a mess and youll need proof if something goes wrong
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