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Quick update - I tried that Claimyr service I mentioned earlier and it actually worked. Got through to an agent in about 20 minutes after trying for weeks on my own. The agent told me they're processing claims from April 12th right now (as of yesterday), so if you filed after that, there's a backlog. They recommended continuing to file weekly claims while waiting.
UPDATE: My claim finally moved from pending to processing this morning! That's 6 business days total. I went ahead and submitted my first weekly claim yesterday even though the initial claim wasn't approved yet. Thanks everyone for your advice and reassurance that the delays are normal right now.
Great news! Once your claim completes processing, be prepared for the possibility of having to complete an identity verification through ID.me if you haven't already done so. This is another common delay point in the process, but you'll receive clear instructions in your eServices account if this is required.
just want to say that i'm in almost the exact same situation right now except with a workplace injury instead of pregnancy. its so frustrating how these different benefit systems don't talk to each other better! good luck with your claim!
Did you get your waiting week paid? When COVID started they were paying the waiting week but I think they stopped doing that. Just wondering if you'll have to do another waiting week or if the original one counts.
Good question. The waiting week only applies once per benefit year. Since OP already served their waiting week before going on PFML, they won't need to serve another one when reopening, assuming it's still within the same benefit year (typically 52 weeks from when you first filed).
glad 2 hear the judge sided with u. did ur letter say it was waived due to 'no fault of claimant' or something else? just wondering if thats standard language
Based on everything in this thread, you're all good. This is how ESD closes out cases after a judge's favorable decision. To summarize what you should do: 1. Check your online ESD account to confirm no balance due 2. Request an official zero balance statement for your records 3. Keep the waiver letter and OAH decision together in case questions ever come up The confusing part is that ESD's notices often don't clearly explain they're just processing the judge's decision you already received. But in this case, the waiver notice is actually confirmation that your case is being properly closed out with no money owed.
One other thing to check - is this your first payment after changing your direct deposit information? If you recently updated your banking details, the first payment after a change can take longer to process as they verify the new account. This is a security measure that sometimes isn't clearly communicated.
Nope, same bank account I've been using since I first applied for benefits. No changes at all. Really appreciate everyone's help here though. I'm going to try calling at 8am sharp tomorrow and if that doesn't work, might try that Claimyr service someone mentioned. Will update when I (hopefully) get this resolved!
UPDATE: Finally got through to ESD this morning! Turns out there was a processing delay because of a system update they did last weekend. The agent said several claimants were affected and they're working to push all the delayed payments through within 48 hours. She noted my account specifically for follow-up. So if anyone else is experiencing this same issue, that's probably what's happening!
Thanks for updating us! System updates causing payment delays is unfortunately common with ESD. Did they give you any kind of confirmation number or case ID for your specific payment issue? Always good to get that for your records in case you need to follow up again.
Miguel Ramos
One thing I haven't seen mentioned yet - you can also try to estimate your hours worked based on your bank deposits. If you can figure out your hourly rate, divide the deposit amounts by that rate to get approximate hours. It won't be perfect because of taxes, but it's a starting point. Also, reach out to the state's Child Care Licensing department (DCYF). Since you worked at a preschool/daycare, your employer should have been licensed and they might have records of staffing plans that showed your employment. Those records might help substantiate your claim. Lastly, did you save any work schedules, text messages about work hours, or emails from your employer? Even seemingly minor communications can help establish your work pattern.
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Sofia Torres
•That's a really smart idea about checking with DCYF licensing! I hadn't thought of that. I was making $18.50/hour, so I can definitely work backwards from my deposits to estimate hours. I also have a bunch of work schedule screenshots on my phone that show my shifts - would those be helpful to submit too?
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Miguel Ramos
Absolutely submit those schedule screenshots! Any documentation that shows you were scheduled to work specific hours will help your case. Print them out and include them with your wage adjustment form. The more evidence you can provide, the better your chances of getting this resolved quickly.
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Sofia Torres
•Update: I finally got through to ESD yesterday! They're sending me the wage dispute forms and told me to gather all my evidence (bank statements, schedules, etc). The agent said it could take 3-4 weeks to process once I submit everything, but they'll backdate any adjustment to when I first filed. Thanks everyone for all your help and suggestions!
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