this happens every few months when they do updates... so annoying! but dont worry about it being late, u can file until tuesday at midnight and it still counts as on time. if the website isnt working try calling 833-572-8400 which is the different number sometimes it works when the main one doesnt

UPDATE: Finally got through! For anyone else having this problem, I ended up using that Claimyr service someone mentioned below. Got connected to an ESD agent in about 20 minutes (way better than the hours I've waited before). The agent confirmed my claim from this morning DID go through even though the system hung up on me! The password issue was happening because they're updating the system. She said if anyone is still having issues, try again after 7pm tonight when the daily maintenance window ends. Just wanted to update in case others are still struggling with this!

Update: I decided to try out that Claimyr service that someone mentioned earlier, and I actually got through to an ESD representative in about 30 minutes! The agent was able to correct my weekly certification where I reported the wrong income amount. They said it should be fixed by my next payment cycle and that I won't have to worry about overpayment issues. For anyone with a similar problem, it was definitely worth getting it sorted out now rather than dealing with complications later. Thanks everyone for your advice!

@casual_commenter It was worth it for me since I needed to fix this income reporting issue before it turned into a bigger problem. I can't remember the exact cost, but it seemed reasonable for saving me hours of frustration and potentially avoiding an overpayment situation down the road. Plus the ESD agent I spoke with was really helpful once I actually got connected.

dont stress too much. if theyre not contacting u its probably fine. just keep doing ur job search stuff every week

When you do contact WorkSource, ask them about their specialized job search workshops too. Those count as job search activities for your weekly claims, and some of them are actually really helpful. I did their resume review workshop and interview skills training, and I think they helped me land my current job. Don't just think of WorkSource as a hurdle to clear for your unemployment - they actually have good resources.

Quick update - I tried that Claimyr service I mentioned earlier and it actually worked. Got through to an agent in about 20 minutes after trying for weeks on my own. The agent told me they're processing claims from April 12th right now (as of yesterday), so if you filed after that, there's a backlog. They recommended continuing to file weekly claims while waiting.

UPDATE: My claim finally moved from pending to processing this morning! That's 6 business days total. I went ahead and submitted my first weekly claim yesterday even though the initial claim wasn't approved yet. Thanks everyone for your advice and reassurance that the delays are normal right now.

glad 2 hear the judge sided with u. did ur letter say it was waived due to 'no fault of claimant' or something else? just wondering if thats standard language

Based on everything in this thread, you're all good. This is how ESD closes out cases after a judge's favorable decision. To summarize what you should do: 1. Check your online ESD account to confirm no balance due 2. Request an official zero balance statement for your records 3. Keep the waiver letter and OAH decision together in case questions ever come up The confusing part is that ESD's notices often don't clearly explain they're just processing the judge's decision you already received. But in this case, the waiver notice is actually confirmation that your case is being properly closed out with no money owed.