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Just to follow up on your timeline question - when reopening a claim, if there's no adjudication needed, you can typically expect payments to resume within 1-2 weeks after filing your first weekly claim. It's much faster than a brand new claim. Since you mentioned your previous experience took 3 weeks, that suggests there might have been some verification issues the first time around. As long as your work separation reason is clear (lack of work/layoff) and you have documentation, it should be smoother this time.
To the person recommending Claimyr - does it actually work? I've been trying to get through to ESD for 2 weeks about my missing payments and keep getting disconnected. At this point I'm desperate enough to try anything
Yes, it worked for me twice. First time last year when my claim was stuck for no apparent reason, and again when I had an overpayment issue. Both times I got through to an agent within about 20-30 minutes instead of spending days trying to call. The video on their site shows exactly how it works. Definitely worth it when you're dealing with time-sensitive issues.
Just wanted to add - keep DETAILED records of every attempt to contact them from now on. Dates, times, copies of emails, names of anyone you speak with, etc. This documentation will be super important if you end up having to take legal action. And follow up on EVERYTHING in writing, even if you manage to talk to someone on the phone.
Good point. I have most of my emails saved, but I haven't been keeping track of all my phone attempts. I'll start a detailed log going forward.
my aunt works for a different state agency (not esd) and she says sometimes claims get "stuck" in the system after appeals because the appeal decision doesnt automatically connect with the payment system??? like the computers dont talk to each other right. maybe thats whats happening?
This is absolutely correct. There's a known issue with ESD's legacy systems where OAH decisions have to be manually entered into the payment processing system. Sometimes these manual entries get overlooked or entered into a processing queue incorrectly. That's why speaking directly with a claims specialist who can see both systems is so important.
Has anyone else noticed that the ESD website has been acting weird lately? Sometimes statuses show up incorrectly and then fix themselves a few days later. Maybe try clearing your browser cache or using a different browser to check your claim status again?
I hadn't thought about website glitches! I just checked on both Chrome and Edge, and both show the disqualification status. But I'll try clearing my cache to see if that helps. Thanks for the suggestion!
Based on everything you've shared, it sounds like you have multiple factors that could be causing the disqualification: seasonal work, partial week of work before layoff, and potentially a new employer who hasn't responded yet. This is exactly the kind of complicated situation where speaking directly with an ESD agent is necessary. Make sure to continue filing your weekly claims even while showing as disqualified. If your claim is eventually approved (which sounds likely based on what you've described), you'll be paid retroactively for all eligible weeks you've claimed. The important thing is maintaining an unbroken claim history while you get this sorted out.
Thank you so much for the reassurance! I'll definitely keep filing my weekly claims. Between the partial week work and my employer possibly not responding yet, I'm feeling much better about what might be happening. I'll update the thread once I get through to ESD and find out the exact reason.
Ugh I know this feeling! My identity was stolen last year and it was a NIGHTMARE getting ESD to sort it out. Took me three months and I had to send in my passport, birth certificate, AND utility bills twice because they "lost" the first set. The adjudication is actually separate from the identity verification - they're two different departments. For the identity issue, you might need to go to a WorkSource office in person with your documents. That's what finally worked for me.
Going to WorkSource is great advice. I'd also recommend checking if your local library offers free notary services. When I had identity verification issues, sending in notarized copies of my documents seemed to speed things up. Call your local WorkSource ahead of time though - some require appointments now.
Thanks everyone for your help and advice. I'm going to try that Claimyr service tomorrow morning. I called WorkSource and they said they could see me next Tuesday for help with the identity verification, so at least that's something. I'm still submitting my weekly claims even though I can't log in (using the phone system). This whole experience has been so demoralizing - I've never needed unemployment before and had no idea it would be this complicated. I'll update once I hopefully get through to someone who can help.
Good plan! One more thing - document every call you make to ESD. Write down the date, time, who you spoke with, and what they told you. This can be super helpful if you end up needing to appeal anything. Hang in there!
One more thing I forgot to mention - be very careful about what you say during your hearing. The judge will ask very specific questions about why you left your job, and your answers need to align with the legal definition of "good cause" for leaving. Don't just say "I couldn't pay my bills with reduced hours" - instead, focus on how the reduction made the job unsuitable compared to your original employment agreement. Also, if your employer reduced your hours to force you to quit (rather than laying you off properly), make sure to emphasize that point. This is called "constructive dismissal" and it's a legitimate defense against a voluntary quit determination. And finally, respond to EVERY piece of mail you get from ESD or OAH (Office of Administrative Hearings). They often request additional information or documentation with very tight deadlines.
This is super helpful advice. I'm pretty sure they were trying to force me out rather than doing a proper layoff to avoid paying unemployment. My direct manager even hinted at this in a conversation, but unfortunately I don't have that in writing. I'll definitely emphasize the "constructive dismissal" angle.
Just wanted to add - check if your former employer has contested your original unemployment claim. You can see this in your eServices account under the "Decisions" tab. If they never contested it initially but are suddenly claiming you quit voluntarily, that strengthens your case significantly. Print those records for your hearing. Also, remember that you can request a copy of your entire ESD file through a public records request. This lets you see exactly what your employer told ESD about your separation. Sometimes employers tell ESD something completely different from what they told you. Having this information before your hearing can be extremely valuable.
THIS! My employer told me I was being let go due to "restructuring" but then told ESD I was fired for misconduct! Getting my hands on those records was crucial for my case.
One more important thing: eligibility determination and identity verification are two separate processes that happen simultaneously. Many first-time claimants get caught up in ID verification issues that can delay benefits. Make sure you've uploaded clear photos of your ID documents in your ESD account, and respond immediately to any requests for additional verification. This alone can save you weeks of waiting.
That's really good to know! I did upload my driver's license and social security card when I applied. Is there anywhere specific in my account I should check to see if the ID verification went through okay?
when i filed last month it took 9 days exactly!!! just waiting was so stressful tho!!!!! hang in there!!!
anyone know if the severance affects the weekly benefit amount? i'm confused about how they calculate it
In Washington, severance pay doesn't affect your weekly benefit amount (WBA). Your WBA is calculated based on your wages during the base year (typically the first 4 of the last 5 completed calendar quarters before you filed). Severance is not considered wages for UI purposes, so it won't reduce your benefits. You still need to report receiving it on your weekly claims, but it won't change the amount you receive. However, if you're working part-time while on unemployment, those earnings would reduce your weekly benefit based on ESD's earnings deduction formula.
Another critical thing to remember - make absolutely sure you start filing your weekly claims right away, even if you're still sorting out the severance/non-compete stuff. You can always go back and adjust info if needed, but if you miss filing weeks, it's nearly impossible to claim them retroactively without a major appeal process. I know several people who waited until their severance ran out to start filing, thinking they couldn't collect both, and they permanently lost weeks they could have claimed.
That's extremely helpful - I was actually debating whether to wait until the severance situation was clearer. I'll go ahead and start the application process right away and keep filing weekly claims regardless. Better to have everything in the system than risk losing weeks of eligibility.
anyone else notice the job search log webpage is broken half the time? tried uploading mine last week and the site crashed three times lol typical esd
OMG YES it's TERRIBLE! I take screenshots every time I submit anything on their site because it disappears so often! The whole system needs to be replaced!!!
Just to follow up on your question about whether they actually contacted employers during my audit - they didn't contact any of them as far as I know. The auditor just reviewed my logs, asked me a few clarifying questions about two of the entries, and that was it. The whole process was much less stressful than I expected.
That's reassuring, thanks for the follow-up! I'm going to implement everyone's suggestions and be a bit more detailed without going overboard. Seems like as long as I'm making genuine job search efforts and documenting them reasonably well, it should be fine.
To provide some clarity on this issue: Under Washington state regulations, gig workers for platforms like Instacart, Uber, DoorDash, etc. are classified as independent contractors (self-employed), not employees. When reporting this income on your weekly claim, you must: - Select the self-employment option - Report gross earnings (before expenses, fees, or taxes) - Report for the week you performed the work (not when paid) - Keep detailed documentation of your earnings The ESD system will reduce your weekly benefit amount by 75% of your reported earnings. If your earnings exceed your weekly benefit amount, you won't receive benefits for that week but can continue claiming in future weeks. This is different from regular W-2 employment where you report 100% of your earnings. The distinction is important for proper benefit calculation.
Just be careful about how many hours you're working too!!! Remember you have to be available for full-time work to qualify for benefits. If you're spending too many hours on Instacart they might decide you're not available for regular employment and disqualify you. I think the magic number is less than 17 hours per week but DON'T QUOTE ME ON THAT.
This is an important point. While there isn't a strict hour limit, you must remain available for full-time work and be actively seeking employment. Your gig work shouldn't interfere with your ability to accept suitable full-time employment or complete your required job search activities (minimum 3 per week). It's best to treat gig work as supplemental rather than your primary focus while on unemployment.
Harmony Love
LOOOOL at ESD. They expect us to surrive on NOTHING when benefits run out. I was on UI last year and when it ended they just cut me off. No help, no extensions, just DONE. The whole system is designed to fail us. Good luck with disability too - I hear they deny everyone the first time. The government doesn't care if we end up homeless!!!
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Val Rossi
•While I understand your frustration, unemployment insurance is designed as a temporary bridge during job transitions, not as permanent income replacement. The standard 26-week benefit period in Washington is actually more generous than some other states. I'd recommend connecting with WorkSource for reemployment services.
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Rudy Cenizo
Have you talked to DSHS about HEN (Housing & Essential Needs)? It's specifically for people who are waiting for disability decisions and have very limited income. Won't replace your UI but it can help with rent, utilities, and some basic needs. I got on it after my UI ran out while waiting for my disability hearing. You apply through DSHS and it's administered through local community agencies. Just another option to look into.
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Lydia Santiago
•No, I hadn't heard of HEN! That sounds like exactly what I might need when my UI runs out. I'll definitely look into applying through DSHS. Thank you so much for this suggestion!
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