Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The healthcare premium deduction is probably because you had employer-provided health insurance and selected to continue it through COBRA. When you filed your initial claim, there's a question about continuing health insurance coverage. If you selected yes, they automatically deduct the premium from your benefits. You can change this by submitting a written request to ESD asking them to stop the healthcare premium deduction. But then you'd need to make other arrangements for your health insurance.

0 coins

Ohhh that makes sense! I do remember selecting something about continuing health coverage, but I didn't realize they'd automatically deduct it. Thanks for explaining - I'll keep it since I do need the insurance.

0 coins

Just to add onto what others have said - the tax withholding is typically 10% for federal taxes. There's no state income tax in Washington, so that's all they take for taxes. The healthcare premium will vary based on your previous plan. Do double-check that the base amount before deductions matches your monetary determination letter. If that number is wrong, then there's a different issue that would require contacting ESD. But if it's just the deductions causing the difference, then everything is probably working as intended.

0 coins

I double-checked and you're right - the base amount does match my determination letter! It's just the deductions I wasn't expecting. I feel much better knowing this is normal and not some error. Thanks for your help everyone!

0 coins

This overpayment situation is actually quite common with PUA and other pandemic unemployment programs. The formal notices stating you're "not responsible for repayment of any kind" are likely the result of blanket overpayment waivers that were authorized by federal legislation for non-fraudulent COVID-related overpayments. What you're experiencing is a disconnect between ESD's waiver processing and their accounting systems. Here's what I would recommend: 1. Double-check that the notices specifically reference your current claim ID and the exact overpayment amount you're concerned about 2. Submit a records request through ESD's Public Records department (you can do this online) asking for all documents related to your overpayment balance and any waivers applied 3. Keep copies of all waiver notices in a safe place - these are your legal protection The lack of collection activity is actually a good sign that the waiver is recognized in their enforcement system, even if the accounting system still shows a balance. This is a known issue with ESD's outdated computer systems. Getting it fully resolved will likely require speaking with someone at ESD who has the authority to manually adjust your account.

0 coins

I never thought about doing a formal records request - that's a great idea! I'll look into that right away. And yes, the notices do reference my specific claim ID and mention the original overpayment amount (though not the current reduced amount). This makes me feel a bit better knowing it's a known systems issue rather than something unique to my situation.

0 coins

A bunch of us at my old job got hit with these overpayment notices after COVID and almost everyone I know got them reduced or waived completely. But the ESD computer system is like ancient and doesn't update right. My cousin works for DSHS (different agency but they talk) and she said the notices saying your not responsible are the official legal document that matters, not what the computer shows. But yeah if u can get through to them somehow get them to correct the computer balance too just for peace of mind.

0 coins

Thanks for sharing that insider perspective! It's reassuring to hear that the notices are what legally matter. I'll definitely try to get the computer balance fixed too, just so I don't have to keep stressing about this.

0 coins

i just called esd and the recording said 188 minute wait time!!! that's like 3 hours!! who has time for that??

0 coins

This is exactly why I mentioned Claimyr earlier. Instead of waiting on hold for hours, they get you a callback from an ESD agent, typically within 1-2 hours. I've seen the wait time estimates go up to 4+ hours recently, which is ridiculous when people are trying to resolve important financial issues. The video on their site shows exactly how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3

0 coins

Mei Lin

Anyone else think it's INCREDIBLY SUSPICIOUS that ESD is suddenly offering these waivers right before the 5-year statute of limitations kicks in for pandemic unemployment claims??? It's like they're trying to get people to acknowledge the debts before they legally expire! Be careful what you sign!!!

0 coins

This is incorrect information. The waiver program was mandated by federal guidelines, not created by ESD independently. Additionally, acknowledging an overpayment doesn't reset the statute of limitations in Washington for unemployment debt. The waivers are a legitimate way to have valid overpayments forgiven based on financial hardship or absence of fault. Please be careful about spreading misinformation that might prevent people from seeking legitimate relief.

0 coins

My brother got his no problem! 2 weeks and money started coming. Meanwhile im on week 6 of waiting lol. I think its just random luck honestly

0 coins

its not random, its def based on your work history. if u had same employer for years and got laid off = easy. if u had multiple jobs or quit = nightmare

0 coins

@OP - Just FYI, I used that Claimyr service I mentioned after trying to call the regular way for THREE WEEKS. The difference is they have some system that holds your place in line so you don't have to keep redialing. When I finally got through, the ESD agent told me my claim was just sitting there waiting for someone to review a document I had uploaded. She processed it while I was on the phone. Sometimes the claims just need a human touch to move them along in the system. The most frustrating part is not knowing WHY it's stuck or what you need to do. That's why getting through on the phone can make all the difference.

0 coins

I'll second this approach. I didn't use that specific service, but I did finally get through after weeks of trying. The issue with my claim was so minor (they couldn't read my employer's name on a document) but it had stopped everything. Once I talked to someone, it was resolved in minutes. The system isn't designed for success without human intervention.

0 coins

I work in HR and can confirm this is 100% legitimate. We've had several employees experience fraud holds in the past year. What's concerning is that ESD always sends very specific instructions about how to release the hold. Usually it involves uploading identification documents through their secure portal. If he's being vague about what steps he needs to take, that would make me suspicious.

0 coins

This is exactly what I needed to hear. A professional perspective helps a lot. I'm going to have a serious conversation with him tonight about what exactly ESD told him to do.

0 coins

Update: I talked to him and he showed me his eServices account. There actually is a fraud hold! He had a letter in his messages that he hadn't even opened asking for ID verification from 3 weeks ago! No wonder it's taking so long - he never responded to them! We're uploading his documents now. Thanks everyone for helping me understand this was a real thing and not made up.

0 coins

Glad you got it figured out! Make sure he continues filing his weekly claims even while the hold is in place. Once they verify his identity, they should release all the held payments. And definitely have him call to confirm they received everything - it can speed up the process tremendously.

0 coins

Try calling the technical support line instead of the main claims line. When you get someone from tech support, explain that you've been unable to reach claims for weeks. Sometimes they'll transfer you directly to a claims specialist, bypassing the main queue. Worked for me twice in the past month!

0 coins

I tried this yesterday and got yelled at by the tech support person who said they can't transfer to claims and that I was "gaming the system" by calling their line. So your mileage may vary with this approach...

0 coins

UPDATE: I finally got through!!! Used that Claimyr service someone mentioned above and was connected to an agent in about 30 mins. They fixed my claim issue right away - turns out there was a simple verification problem they could have solved in 5 minutes if I could have just reached them weeks ago! So frustrating but at least it's resolved now. Thanks everyone for your suggestions!

0 coins

awesome! glad u got it figured out. the whole system is so broken its ridiculous.

0 coins

Has anyone mentioned the Unemployment Law Project yet? They specifically help with ESD appeals and often take cases pro bono. Worth checking out!

0 coins

Yes, I mentioned them above with their phone number: 206-441-9178. Definitely the best resource for this specific situation.

0 coins

Oh sorry, missed that! Was just skimming through quickly. They helped my sister win her appeal last year.

0 coins

whats the status now??? did u get any help?? hope ur appeal is going ok!

0 coins

I contacted the Unemployment Law Project and have a phone consultation tomorrow! Also managed to reach an ESD agent who explained exactly what evidence they reviewed. Feeling a bit more prepared now. My hearing is still a week away so trying to get all my documentation organized. Thanks everyone for the support - will update after the hearing.

0 coins

my cousin forgot to file for like 3 weeks and he said when he reopened they made him do the waiting week again AND they asked him a bunch of questions about why he wasn't filing. said they were super suspicious about it. he had to do a phone interview with a adjudicator or whatever they're called

0 coins

That's because he missed 3 consecutive weeks. ESD has different rules for 1 missed week versus multiple missed weeks. If you miss 4+ consecutive weeks, they typically treat it as a new claim and require a waiting week. They may also conduct fact-finding to determine why you stopped claiming, especially if they suspect you may have been working or otherwise ineligible during that time.

0 coins

One important thing nobody has mentioned: make sure you keep doing your job search activities even for the week you missed filing. While you won't get paid for that week, ESD can still audit your job search records for any week you were eligible, even if you didn't claim. Also, set a weekly reminder on your phone for filing your claim - I do mine every Sunday at 10am without fail. The ESD system actually has a reminder option in your settings that will email you weekly.

0 coins

Great advice about setting reminders! I definitely learned my lesson. I've been taking screenshots of my job applications too just in case there's ever an audit. I just completed the reopening process online and it says my claim will be effective this coming Sunday, so I think I'm back on track. Thanks everyone for the help!

0 coins

Update on my earlier comment - I finally got through to a supervisor at ESD today and was told they actually do have a "trusted claimant" program they're rolling out for people with consistent seasonal claim history. It's not fully implemented yet, but you might want to specifically ask about it when you call. Apparently if you've had 3+ years of clean claims with the same seasonal pattern, you can request to be added to this expedited review process for future claims.

0 coins

This is incredibly helpful information! We definitely qualify with 8+ years of identical seasonal claims. Will absolutely ask about the trusted claimant program when we call. Thank you so much for sharing this update!

0 coins

just got my first payment today!!! only took 5 weeks this time which is better than the 9 weeks last year i guess lol. progress?

0 coins

5 weeks is still ridiculous but I'm glad it wasn't 9 weeks again! At least that gives us some hope it might not be 20 weeks like last year. Congrats on finally getting paid!

0 coins

Anyone gone through an appeal recently? My hearing is next month and I'm trying to figure out if they're still doing them all by phone or if they've gone back to in-person hearings?

0 coins

They're still primarily telephone hearings as of early 2025. The notice you received should specify the format, but if it just has a phone number and access code, it's definitely by phone. Make sure you're in a quiet place with good reception and have all your documents ready!

0 coins

DONT let them intimidate you with all their legal BS!!! My determination letter had all this legal garbage about 'burden of proof' and 'statutory requirements' but the actual hearing was way more straightforward. The judge just asked me questions about what happened and I answered honestly. Won my case in 20 minutes! These big companies try to trick ESD with their HR paperwork all the time and the judges know it!!

0 coins

this 100%. judges see right thru the corporate bs most of the time

0 coins

Prev1...162163164165166...297Next