Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Just wanted to jump in as another newcomer who's been lurking here for a few days while dealing with my own ESD nightmare. I'm currently on week 4 of adjudication with zero communication from them about what's needed or when it might be resolved. Reading through everyone's experiences has been both reassuring (I'm not crazy - this system really is broken) and incredibly helpful. I tried the 7:58am trick this morning based on the tips here and actually got through after a 52-minute hold! Turns out my employer hadn't responded to their request for information, which was causing the delay. The agent was able to send another request with a priority flag. I'm documenting everything now like some of you suggested - screenshots, call times, reference numbers. It's sad that we need to treat interactions with our own state agencies like legal proceedings, but here we are. Thanks to everyone who's shared their strategies and especially Sofia for the success story update. This community is providing better support than the actual ESD website!
Welcome to the community, Raúl! Congratulations on getting through - that's huge progress! It's really helpful that you shared the detail about your employer not responding to their request. I'm new here too and have been stuck in adjudication for about 2 weeks now. Your experience makes me wonder if my delay might be employer-related as well. Did the agent give you any timeline on when you might hear back after they send the priority flagged request? And thanks for mentioning the documentation strategy - I'm going to start keeping detailed records of everything too. It's frustrating that we have to become our own case managers just to navigate a system that's supposed to help us, but at least this community is helping us figure out how to work within the broken system!
New member here who's been struggling with the same phone issues for over 3 weeks now! I've been calling daily with no luck until I found this thread yesterday. Tried the 7:58am employer line trick this morning that Sofia and others mentioned, and while I'm still on hold after 78 minutes, at least I didn't get the dreaded "high volume" disconnect! Fingers crossed this actually works. It's incredible how this community has provided more useful information in one thread than ESD's entire website. I've already started documenting everything as suggested - call times, hold durations, reference numbers. The fact that we need to use these workarounds and crowd-source solutions just to access basic government services is absolutely wild, but I'm grateful for everyone sharing their strategies. Will definitely update once I (hopefully) get through to an agent. Thank you all for keeping hope alive when the official system keeps failing us!
Welcome to the community, Jamal! I'm also new here and just went through this exact same struggle last week. The fact that you've been on hold for 78 minutes without getting disconnected is actually a really good sign - that means you're in the actual queue! Don't hang up even if it feels endless. When I finally got through using the same 7:58am employer line trick, my total hold time was about 95 minutes, but the agent was incredibly helpful once connected. While you're waiting, make sure you have all your documents ready (ID, social security info, any employer correspondence) because they'll want to verify everything quickly. Also, if you haven't already, log into your eServices account and screenshot your current claim status - the agent will likely ask about what you're seeing on your end. Hang in there, you're so close! This community really is a lifesaver when the official system fails us. Sending positive vibes that you get connected soon!
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For anyone reading this thread later - make sure you understand the difference between being fired 'for cause' vs being laid off. Even though your employer paid the premiums, you might not qualify for benefits if you were terminated for misconduct.
What counts as misconduct for Washington ESD purposes? Is it pretty strict?
It has to be work-related misconduct that violates reasonable employer expectations. Simple poor performance usually doesn't disqualify you, but things like theft or willful policy violations can.
The whole system would work better if Washington ESD improved their customer service. Employers pay in, people get laid off, but then can't get help when they need it. That disconnect is really frustrating.
That's why I used Claimyr when I needed to get through. Sometimes you just can't wait weeks for a callback that might never come.
I'm just starting to learn about all this before my new job starts, but it does seem backwards that employers fund the system but then people can't access it when they need it. Is there any push to improve the phone system or are we stuck with services like Claimyr as workarounds?
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That's great news that you got through and have an escalation ticket! I'm dealing with something similar - been waiting 4 weeks on SEAP claims myself. Did the agent give you a specific ticket number to reference if you need to follow up? Also curious if they mentioned anything about the January system update that someone mentioned earlier. Hoping your payments come through as promised!
Yes, she did give me a ticket number - #ESC-2025-0429-7841. She said to reference that if I don't see movement within the promised timeframe. The agent didn't specifically mention the January system update, but she did confirm that training program claims are taking much longer than usual due to "system processing changes" - which sounds like it could be related to what Mateo mentioned earlier. Definitely keep that ticket number handy and don't hesitate to call back if you hit the 8-week mark. Hope your claims get processed soon too!
I'm in week 4 of waiting for my SEAP claims to process and this thread is both terrifying and reassuring at the same time! It's awful that so many people are dealing with these massive delays, but at least I know I'm not alone. The fact that they're not communicating ANYTHING about these processing delays on their website is just inexcusable - people are going into debt waiting for benefits they're legally entitled to. I'm definitely going to try uploading some hardship documentation like Sean suggested, and if I hit 6 weeks I'll look into that Claimyr service. Thanks everyone for sharing your experiences, it really helps to know what to expect even when the news isn't great.
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One last tip - if Washington ESD asks for additional documentation after you file, respond quickly! They usually give you a deadline, and missing it can delay or deny your claim. Stay on top of any requests they send you.
Good to know. I'll make sure to check my account regularly and respond to anything they need right away.
Smart approach. The faster you respond to their requests, the faster your claim gets processed. Don't let paperwork sit around!
Also remember that you can appeal if Washington ESD denies your claim initially! Don't give up if they say you don't qualify - sometimes they make mistakes or need additional clarification about your situation. The appeals process exists for a reason, and many people successfully overturn initial denials. Just make sure you file your appeal within the deadline they give you (usually 30 days).
Grace Thomas
Just want to echo what others said about Claimyr if you need to reach Washington ESD with questions about benefits or programs. I used them last month and finally got answers to questions I'd been trying to ask for weeks.
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Samantha Howard
•I might need to try that. I have some questions about my benefit year ending and what happens next.
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Grace Thomas
•Definitely worth it if you're tired of busy signals and disconnected calls. Their demo video shows exactly how the process works.
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Zara Mirza
As someone who's been navigating Washington ESD for a while now, I can add that the unemployment rate also affects federal funding for workforce development programs. When unemployment is higher, there's typically more funding available for job training and retraining programs through WorkSource. Right now with our relatively low 4-5% rate, those programs still exist but may have less funding than during high unemployment periods. It's worth checking with your local WorkSource office to see what training opportunities might be available - sometimes they have programs that aren't well publicized but could help with your job search in a specific field.
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