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ESD ignoring court order to pay $8,000 back benefits - legal options?

I'm at my wit's end with ESD! Last January (2024), I won my appeal hearing where the judge ORDERED ESD to pay me roughly $10,800 in back unemployment benefits. It's now been EXACTLY one year, and I haven't seen a penny of what they legally owe me. I've tried everything: - Emailed them copies of the judge's final order (ignored) - Called repeatedly (can never get through) - Sent messages through eServices (no response) - Even had my state representative's office inquire (still nothing) This isn't just frustrating - it's financially destroying me. I've had to max out credit cards and take a payday loan just to keep from being evicted while waiting for money that a JUDGE ordered them to pay me. Does anyone know what legal options I have? Can I file a lawsuit against a state agency for ignoring a court order? Is there some kind of contempt of court filing I can make? I've never sued anyone before but I'm desperate and beyond angry at this point.

Ugh, I feel ur pain! ESD is THE WORST about following through on decisions. When I won my appeal in 2023, it took them 4+ months to pay me, and that was only after I contacted the Unemployment Law Project for help. They're a nonprofit legal group that specializes in these cases - they might be able to help you force ESD to comply with the order. Google "Unemployment Law Project Washington" and you'll find their contact info.

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Ayla Kumar

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Thank you for the suggestion! I hadn't heard of the Unemployment Law Project before. Did you have to pay them to help with your case? I'm already broke from waiting on this money.

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This is unfortunately a common issue with ESD post-adjudication payments. The problem is that even after an Administrative Law Judge (ALJ) issues an order, it has to go through ESD's internal processing. Here's what you should do immediately: 1. File an official complaint with the Employment Security Department's Commissioner's Office (not just regular customer service) 2. Contact the Office of Administrative Hearings (OAH) and inform them that ESD is not complying with the ALJ's order - they have oversight authority 3. Submit a formal public disclosure request for all records related to your claim including internal processing notes If none of those work within 30 days, you can file a Petition for Judicial Review in Superior Court. That's essentially suing them for non-compliance with the administrative order.

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Ayla Kumar

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This is incredibly helpful, thank you! I didn't realize I could file a complaint with the Commissioner's Office directly. Do you know how to contact them specifically versus the general ESD numbers that never get answered?

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Kai Santiago

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oof thats ruff buddy... my cousin waited like 9 months after winning his appeal and finally got paid but no interst or nothing. esd does whatever they want cuz who's gonna stop them?? The regular workers probably don't even no your case exists tbh

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Lim Wong

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That's not entirely accurate. ESD is legally obligated to comply with OAH decisions, but they're often backlogged. They don't typically pay interest, but they are required to implement decisions within a reasonable timeframe. A year is definitely excessive and warrants escalation through proper channels.

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Dananyl Lear

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If you've tried contacting them with no success, I had a similar situation (though mine was only waiting 3 months after winning). What finally worked was getting my state representative involved. I literally called my district's rep and explained the situation - they have staff who handle constituent services and can put pressure on ESD in ways we can't. They had my payment processed within 2 weeks after that.

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Ayla Kumar

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I actually tried that route about 4 months ago. My rep's office sent an inquiry but nothing came of it. Maybe I should try again and be more persistent? Did you have to provide them with any specific documentation?

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Noah huntAce420

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Try Claimyr. I was getting nowhere with ESD for months about my adjudication. After trying for WEEKS to get through on the phone, I used Claimyr and got connected to an actual ESD agent in about 20 minutes. They get you through the phone system somehow - saw a video demo of how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The ESD agent I spoke with was able to see the hold-up on my claim and expedite it. If your issue is just sitting in someone's queue, getting a live person on the phone is your best bet. Their website is claimyr.com.

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Ayla Kumar

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I've never heard of this service, but at this point I'm willing to try ANYTHING. Did you have to explain your whole situation from scratch to the agent, or could they see notes from your previous communications?

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Noah huntAce420

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They could see pretty much everything - all my previous messages, the notes from my adjudication, etc. That's what was helpful - I didn't have to re-explain everything. The agent told me my case was stuck in a payment processing queue and she flagged it for expedited review. Had my money 10 days later.

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Ana Rusula

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I HATE TO SAY THIS BUT YOU ALMOST CERTAINLY NEED A LAWYER AT THIS POINT!!! One year of ignoring a judge's order is completely unacceptable and probably illegal!!! If they're ignoring official court orders, then you need to escalate this beyond just trying to call them. My brother-in-law is an attorney (not unemployment specifically) and he says state agencies hate nothing more than a writ of mandamus - it's basically a court order forcing a government agency to do their job. But you'd definitely need a lawyer for that.

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Seconding this - but before going the expensive private lawyer route, definitely try the Unemployment Law Project I mentioned. They might be able to help for free or low cost since you're low income while waiting for your benefits.

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Lim Wong

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I work as a paralegal at a firm that occasionally handles unemployment issues. Here's what you need to know: 1. The Administrative Procedure Act (APA) governs these situations 2. ESD has a legal obligation to implement OAH decisions, but they don't have a specific mandatory timeline 3. After an ALJ decision, ESD must: - Review the decision - Process any necessary adjustments - Update their systems - Issue payment However, a year is beyond any reasonable processing time. You have grounds for legal action, but start with: 1. A formal letter (certified mail) to the ESD Commissioner citing the ALJ decision number and demanding immediate implementation 2. File a complaint with the state Ombuds office 3. Contact the Unemployment Law Project as others suggested If those don't work within 30 days, consult with an administrative law attorney about filing in Superior Court.

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Ayla Kumar

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This is incredibly detailed and helpful. I'll start with the certified letter to the Commissioner tomorrow. Can you clarify what the state Ombuds office is? Is that different from the regular ESD customer service?

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Lim Wong

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Yes, the Office of the Washington State Ombuds is separate from ESD. They handle complaints about state agencies that aren't being responsive. You can find them by searching "Washington State Ombuds" - they can sometimes cut through bureaucratic delays when an agency isn't following its own procedures.

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Just wanted to add - keep DETAILED records of every attempt to contact them from now on. Dates, times, copies of emails, names of anyone you speak with, etc. This documentation will be super important if you end up having to take legal action. And follow up on EVERYTHING in writing, even if you manage to talk to someone on the phone.

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Ayla Kumar

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Good point. I have most of my emails saved, but I haven't been keeping track of all my phone attempts. I'll start a detailed log going forward.

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Kai Santiago

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my aunt works for a different state agency (not esd) and she says sometimes claims get "stuck" in the system after appeals because the appeal decision doesnt automatically connect with the payment system??? like the computers dont talk to each other right. maybe thats whats happening?

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This is absolutely correct. There's a known issue with ESD's legacy systems where OAH decisions have to be manually entered into the payment processing system. Sometimes these manual entries get overlooked or entered into a processing queue incorrectly. That's why speaking directly with a claims specialist who can see both systems is so important.

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