Confused about reporting Instacart income to ESD - Self-employment or employer?
So I just got off the phone with an ESD agent and now I'm totally confused about how to report my Instacart income. I'm currently on unemployment but was thinking about doing some Instacart deliveries this weekend to supplement my benefits. When I asked how I should report this income (I assumed it would count as self-employment), the agent put me on hold for like 5 minutes, then came back and said Instacart is considered an employer, not self-employment. That doesn't sound right to me at all! Does anyone here do Instacart while on unemployment? How do you report your earnings on your weekly claim? I'm worried about messing up my benefits or getting hit with an overpayment later. The last thing I need is to have to pay back money because I reported something incorrectly.
30 comments


Yara Nassar
I've been doing Instacart while on unemployment for the past few months. You definitely need to report the income, but the agent is wrong - Instacart drivers are independent contractors (self-employed), not employees. When filing your weekly claim, you select "self-employment" and report your GROSS earnings (before expenses) for the week you performed the work, not when you get paid. You'll need to keep track of your miles and other expenses for tax purposes, but for ESD weekly claims, you only report the gross amount. Just make sure you're accurately reporting which days you worked.
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QuantumQuester
•Thank you! That makes way more sense. Do you know if there's anything on the ESD website that confirms this? I just want to be 100% sure since the agent told me something completely different.
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Keisha Williams
i do doordash not instacart but its all the same thing for unemployment. your a 1099 worker not w2. thats self employment and u report what u make before expenses. some weeks i dont even report if i only make like $50 cause its not worth the headache lol
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Paolo Ricci
•You should absolutely report ALL income, even small amounts! ESD can cross-check with tax records and payment platforms. Not reporting income can lead to fraud allegations, benefit disqualification, and having to repay benefits with penalties. Even $50 could affect your weekly benefit calculation.
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Amina Toure
The ESD agent was definitely wrong!!! I had THE EXACT SAME ISSUE last year. I was doing Uber Eats which is basically the same thing as Instacart. I reported it as regular employment at first because that's what someone at ESD told me to do, and it completely messed up my claim!!!! Then I got a different agent who fixed it and explained that gig work like Instacart, Uber, DoorDash etc. is SELF-EMPLOYMENT. You need to report the gross amount (before fees and expenses). The system is SO BROKEN that even their own agents give out wrong information. I swear half of them don't know what they're talking about.
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QuantumQuester
•Oh wow, that's super frustrating! Did you have to go through a whole appeal process to fix it? I'm worried about the same thing happening to me now.
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Oliver Zimmermann
I'm not an Instacart driver but my daughter is and she had to file a Schedule C for taxes because its self-employment. My understanding is that gig workers like that are independent contractors not employees. Hope that helps!
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CosmicCommander
I've been dealing with this exact issue! It was impossible to get clear information from ESD directly. After weeks of trying to call and getting nowhere, I used Claimyr (claimyr.com) to finally reach an agent who properly understood gig work. They have this video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent I spoke with confirmed that Instacart and similar gig work should be reported as self-employment, and you need to report your gross earnings before expenses or platform fees are taken out. Also important: report earnings for the week you WORKED, not when you get paid.
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QuantumQuester
•I'll check that out - thanks! Did you need to bring any specific documentation to prove you're self-employed when you talked to them?
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CosmicCommander
•No documentation needed for the call, but keep records of your earnings and expenses for your taxes and in case ESD requests verification later. Screenshots of your weekly earnings from the app are good to save.
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Natasha Volkova
The confusion probably comes from California's AB5 law that classified gig workers as employees, but that's not the case in Washington. Here, Instacart shoppers are definitely independent contractors (self-employed). When reporting your earnings, you should: 1. Select "self-employment" on your weekly claim 2. Report gross earnings before expenses 3. Report earnings for the week you performed the work 4. Keep detailed records of all income and expenses Since your benefit amount is reduced by 75% of your reported earnings, tracking properly is important. For example, if you earn $100 from Instacart, your weekly benefit would be reduced by $75.
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QuantumQuester
•This is super helpful, thank you! The 75% reduction calculation makes sense to me now. I didn't realize different states classified gig workers differently - that might explain why the agent gave me incorrect information.
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Keisha Williams
anyone know if u can just pause ur claim for a week if u make too much on gigs? like if i know im gonna make more than my benefit amount can i just not file that week and resume next week?
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Yara Nassar
•Yes, you can skip filing for weeks where you earn too much, then resume filing when your income goes down again. As long as you're within your benefit year, you can start and stop claiming as needed. Just be aware that if you don't file for 4+ consecutive weeks, your claim might become inactive and you'd need to reopen it.
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Paolo Ricci
To provide some clarity on this issue: Under Washington state regulations, gig workers for platforms like Instacart, Uber, DoorDash, etc. are classified as independent contractors (self-employed), not employees. When reporting this income on your weekly claim, you must: - Select the self-employment option - Report gross earnings (before expenses, fees, or taxes) - Report for the week you performed the work (not when paid) - Keep detailed documentation of your earnings The ESD system will reduce your weekly benefit amount by 75% of your reported earnings. If your earnings exceed your weekly benefit amount, you won't receive benefits for that week but can continue claiming in future weeks. This is different from regular W-2 employment where you report 100% of your earnings. The distinction is important for proper benefit calculation.
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QuantumQuester
•Thank you for the detailed explanation! This is so much clearer than what the agent told me. I'll definitely make sure to report it as self-employment from now on.
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Amina Toure
Just be careful about how many hours you're working too!!! Remember you have to be available for full-time work to qualify for benefits. If you're spending too many hours on Instacart they might decide you're not available for regular employment and disqualify you. I think the magic number is less than 17 hours per week but DON'T QUOTE ME ON THAT.
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Natasha Volkova
•This is an important point. While there isn't a strict hour limit, you must remain available for full-time work and be actively seeking employment. Your gig work shouldn't interfere with your ability to accept suitable full-time employment or complete your required job search activities (minimum 3 per week). It's best to treat gig work as supplemental rather than your primary focus while on unemployment.
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Michael Adams
I went through something similar when I started doing Shipt deliveries while on unemployment. The ESD agent told me the same thing about it being "employment" instead of self-employment, which had me really confused too. After doing some research and talking to other gig workers, I learned that all these delivery platforms (Instacart, Shipt, DoorDash, etc.) classify their workers as independent contractors in Washington state. You'll get a 1099 at the end of the year, not a W-2. For your weekly claims, definitely report it as self-employment and make sure you're tracking your earnings by the week you actually worked, not when the money hits your account. I keep a simple spreadsheet with dates, hours worked, and gross earnings to make filing easier. One tip: don't rely on just calling ESD for clarification on stuff like this. Their agents sometimes give conflicting information. The written guidelines on their website are usually more reliable, or you can check with the gig platform's tax resources - they usually have clear info about contractor status.
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Omar Fawaz
•Thanks for sharing your experience with Shipt! It's reassuring to hear from someone who went through the exact same confusion with ESD agents. The spreadsheet idea is brilliant - I was wondering how to keep track of everything properly. Do you track your mileage and expenses in the same spreadsheet, or do you keep that separate since it's more for tax purposes than unemployment reporting?
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Maya Patel
I'm new to gig work and unemployment but this thread has been incredibly helpful! I was actually considering signing up for Instacart this week and had no idea how complex the reporting could be. Based on what everyone is saying, it sounds like the key points are: - Report as self-employment, not regular employment - Use gross earnings before any fees/expenses - Report for the week you worked, not when paid - Keep detailed records One question though - when you say "gross earnings," does that include tips from customers? Or just the base pay from Instacart? I want to make sure I understand exactly what needs to be reported before I start. Also, has anyone had issues with ESD asking for proof of your gig work income later on? Just wondering what kind of documentation I should be keeping beyond the basic earnings records.
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Ella Knight
•Yes, gross earnings definitely includes tips! That's actually a really important point that I don't think anyone mentioned yet. For Instacart, you need to report the total amount you earned - base pay, service fees, heavy order fees, AND customer tips. All of it counts as income that needs to be reported to ESD. As for documentation, I'd recommend keeping screenshots of your weekly earnings summary from the Instacart app, plus any tax documents they send you (like your 1099-NEC at year end). Some people also keep a log of which days they worked and for how many hours, just in case ESD asks about your availability for full-time work. Better to have too much documentation than not enough!
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Zane Hernandez
This is such a frustrating but common issue with ESD agents giving conflicting information! I do Instacart on weekends while collecting unemployment and had to figure this out the hard way too. You're absolutely right to question what that agent told you - Instacart drivers are 100% independent contractors (self-employed) in Washington state, not employees. Here's what I've learned from my experience: 1. Always report as "self-employment" on your weekly claim 2. Report your total gross earnings including tips, bonuses, and all payments before any deductions 3. Report earnings for the week you actually worked the hours, not when Instacart pays out 4. Your unemployment benefit gets reduced by 75% of whatever you earn (so if you make $100, your benefit drops by $75 that week) I keep screenshots of my weekly earnings from the Instacart shopper app and track everything in a simple notebook. Haven't had any issues with ESD questioning it when reported correctly as self-employment. The key is ignoring what individual agents tell you over the phone and following the actual written guidelines. Too many of them don't understand how gig work is classified. Good luck with the deliveries this weekend!
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Liam O'Sullivan
•This is exactly the kind of detailed, practical advice I needed! Thank you for breaking down the 75% reduction calculation - that makes it much clearer how my benefits will be affected. I really appreciate you mentioning the importance of following written guidelines rather than relying on phone agents. It sounds like so many people have gotten conflicting information from ESD representatives. I'm definitely going to start with the screenshot method you suggested for tracking my earnings. Did you find any specific sections on the ESD website that clearly outline the self-employment reporting requirements, or did you mostly figure it out through trial and error?
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Sophia Gabriel
I'm dealing with this exact same situation right now! I started doing Instacart last month while on unemployment and the conflicting information from ESD agents is driving me crazy. I've talked to three different agents and gotten three different answers about how to report it. What finally helped me was finding the actual Washington State Department of Labor & Industries classification guidelines online. They clearly state that app-based delivery drivers are independent contractors, not employees. The confusion seems to come from agents not being properly trained on gig economy work. For anyone starting gig work while on unemployment, here's what I wish someone had told me upfront: - Download a mileage tracking app (I use MileIQ) since you'll need this for taxes - Take screenshots of your weekly earnings summary from the app every Sunday - Report everything as self-employment income, including tips and any bonuses - Remember that even if you only work a few hours, you still need to report the income The system is definitely confusing but once you get into a routine it's manageable. Just don't trust everything the phone agents tell you - always double-check with the written guidelines on their website.
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TillyCombatwarrior
•Thank you so much for mentioning the Department of Labor & Industries classification guidelines! That's exactly the kind of official documentation I was looking for to back up what everyone here is saying. It's really frustrating that ESD agents aren't properly trained on gig work - seems like this confusion could be easily avoided if they had better resources. I'm definitely going to download MileIQ before I start this weekend. Quick question - when you take those weekly screenshots, do you grab them right from the earnings tab in the Instacart app, or is there a specific summary page that works best for record keeping?
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Scarlett Forster
I'm so glad I found this thread! I was literally about to call ESD tomorrow to ask about this exact same thing before starting with Instacart next week. Reading everyone's experiences has saved me from potentially getting the same wrong information from an agent. It's really concerning how many people have gotten conflicting advice from ESD representatives about gig work classification. You'd think they would have standardized training on something as common as delivery apps by now! Based on all the advice here, I'm planning to: - Report everything as self-employment from day one - Keep detailed records with screenshots from the app - Track my miles for tax purposes - Report gross earnings including all tips and bonuses One thing I'm still wondering about - has anyone had experience with ESD ever questioning or auditing their gig work income reporting? I'm a bit paranoid about making sure I do everything perfectly from the start to avoid any issues down the road. Thanks to everyone who shared their experiences. This community is so much more helpful than trying to navigate ESD's phone system!
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Emma Swift
•You're being smart to get this figured out before you start! I haven't personally been audited by ESD for my gig work income, but I've heard from others in similar Facebook groups that they sometimes do spot checks or request documentation if your reported income seems inconsistent with your tax filings. That's why keeping those screenshots and maintaining good records is so important - it's your best protection if they ever have questions. The fact that you're planning to be thorough from day one puts you in a really good position. One small tip I'd add to your list: when you take those weekly screenshots, maybe also jot down how many hours you worked that week. It's not required for ESD reporting, but it can be helpful context if you ever need to show you're still available for full-time work despite the gig income.
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ShadowHunter
I'm jumping in as someone who's been doing various gig work (Instacart, DoorDash, and Uber Eats) while on unemployment for about 6 months now. The agent you spoke with was absolutely wrong - all these platforms treat their workers as independent contractors, not employees. Here's my tried-and-true process for reporting gig income: 1. Log into your weekly claim and select "self-employment" 2. Report your TOTAL gross earnings for that work week (including base pay, tips, bonuses, everything) 3. Report it for the week you actually worked, not when the payment cleared 4. Keep screenshots of your weekly earnings from each app you use I learned the hard way that some ESD agents really don't understand gig work classification. I got burned early on by following bad advice from a phone rep and had to spend weeks sorting it out. Now I just follow the written guidelines and ignore what individual agents tell me unless they can point me to specific documentation. The silver lining is that with the 75% earnings deduction rule for self-employment, you can still collect partial benefits even when doing decent gig work. Just stay under your full benefit amount if you want to receive something that week. Pro tip: Download the Stride app for automatic mileage tracking - you'll need it for taxes and it makes everything so much easier than manual tracking!
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Daryl Bright
•This is incredibly helpful - thank you for sharing your 6-month experience with multiple gig platforms! I really appreciate the step-by-step process you outlined. It's reassuring to hear from someone who's been successfully managing this for so long. The Stride app recommendation is perfect timing since I was just trying to figure out the best way to track mileage. Quick question - when you say you got "burned" early on by following bad agent advice, did it affect your benefits significantly or was ESD pretty understanding once you explained the situation and provided documentation? I'm trying to mentally prepare for worst-case scenarios while hoping everything goes smoothly!
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