
Ask the community...
Has anyone else noticed that these adjudication delays seem worse than last year? My neighbor got approved in just 2 weeks back in 2023, but now everyone I know is waiting MONTHS. It's like they're deliberately slowing things down to make people give up!!
i think they hired a bunch of temp workers during covid and now theyre back to being understaffed. the system just cant handle the volume
Update: I managed to get through to ESD this morning after trying that Claimyr service someone mentioned. The agent explained they had to reassign a bunch of cases due to staffing issues, which is why my date changed. She said they're working through the backlog as fast as they can, but couldn't promise the new date wouldn't change again. She did note my financial hardship in the system though, so fingers crossed! Thanks everyone for your help and sharing your experiences - made me feel less alone in this frustrating process.
Quick update on the Claimyr service I mentioned - I just want to clarify that when I used it, I was able to get through to ESD within about 25 minutes instead of spending days trying to call myself. The agent I spoke with told me my employer had actually submitted a response claiming I was terminated for "excessive absences" which was completely untrue. I was able to contest this immediately and provide documentation showing perfect attendance. If I hadn't gotten through, I would have never known what they were claiming. Sometimes finding out what your employer is actually telling ESD is half the battle.
Update: I tried the Claimyr service that was recommended, and I actually got through to ESD! The agent told me my employer DID respond and said I was terminated for "failure to meet performance expectations" but they didn't provide any documentation to back it up. The agent said without documentation, it would likely be decided in my favor, but the adjudication could still take 4-6 more weeks due to backlog. I explained about the lack of write-ups and the positive meeting two weeks before termination, and she added notes to my claim. She also suggested I upload a written statement explaining this in detail, which I just did. Frustrated that my employer wasn't honest with me about not contesting, but at least now I know what I'm dealing with. Thanks everyone for your help!
Great update! This is exactly why it's so important to find out what the employer is saying. The good news is that "failure to meet performance expectations" without documentation is generally not considered misconduct for UI purposes. Poor performance alone usually doesn't disqualify you from benefits unless they can show willful disregard for their legitimate business interests. The notes you had added to your claim and your written statement will help tremendously. Keep filing those weekly claims while you wait!
UPDATE?? did u get this fixed? im curious if it was just maintenance or something else
So I tried that Claimyr service and actually got through to ESD! Turns out my claim was put on hold because of a "discrepancy" in my job search activities. The agent was able to take my weekly claim over the phone and told me I should be able to file online again next week once the adjudicator completes their review. She said I'll get a decision letter in my eServices inbox within 10 days. Fingers crossed it resolves quickly!
That's good news! Make sure to keep detailed records of all your job search activities while this is being resolved. For your job search log, include: - Full company name and contact info - Position applied for - Date of application/contact - Method of application (online, in-person, etc.) - Any follow-up actions Having complete documentation will help prevent future holds. And remember, you need 3 job search activities per week - mixing up the types of activities (applications, workshops, networking) can help strengthen your claim.
Thanks for the advice! I've been keeping records but probably not detailed enough. I'll make sure to document everything much more thoroughly going forward. The agent mentioned something about making sure the job contacts are "verifiable" so I think that's where I went wrong.
One more thing to check - log into your eServices account and make sure there aren't any "Action Required" items or alerts you might have missed. Sometimes they request additional information but don't effectively notify you, and your claim just sits there waiting for a response they think you're not providing. Also, if your adjudication involves a former employer (like if they're contesting your claim), the delay might be on their end not responding to ESD's inquiries, not necessarily ESD itself.
Update for 2025: ESD has actually improved some of their internal processes compared to previous years. If you call and can actually reach someone, ask specifically for an "adjudication status update request" and reference the 6+ week timeframe. This is a relatively new internal process that flags cases exceeding their expected resolution window. I've also found that mentioning financial hardship specifically can help prioritize your case. Use terms like "imminent eviction risk" or "utility disconnection pending" if those apply to your situation.
Quick update - the payment just hit my account about an hour ago! Looks like it was just a processing delay. Thanks everyone for the reassurance and advice. I'll definitely keep Claimyr in mind for the future if I run into more serious issues that require talking to a representative.
anyone else notice that the ESD site always seems to have "technical difficulties" right when you need it most? lol. i swear they do this on purpose to reduce the number of claims. my partner tried for TWO WEEKS to get in before finally getting through on a tuesday at exactly 10:15am. so maybe try that specific time? not sure if it was just coincidence but worth a shot
Update: I tried clearing my cache and cookies, then used Firefox instead of Chrome like some of you suggested. It worked! I was able to log in at 2pm today and got my claim submitted. Thanks everyone for your help! For anyone else having this issue - definitely try a different browser and clear your cache. Also, mid-afternoon on a weekday seemed to be a good time to access the system.
awesome! glad u got it working. good luck with ur claim!
Wait I'm confused about something... if you're applying for jobs that pay close to your previous wage ($29/hr), why did you apply to this job that only pays $17/hr in the first place? ESD requires you to apply for suitable work, which would be jobs similar to your previous position. Not trying to be critical, just wondering if this might raise a red flag with ESD if they ask why you applied for a job that you then deemed unsuitable.
That's a really good point I hadn't considered. To clarify, I didn't apply for this job - a recruiter contacted me about it. When they first described the position, they didn't mention the pay rate. It was only during the interview that I learned about the $17/hr wage. I've only been applying to jobs in my field at appropriate pay rates.
Ah, that makes much more sense! That's important to document as well - that you didn't seek out an unsuitable position, but rather were contacted about it and only learned the details later. That strengthens your case considerably.
Just to summarize what everyone's been saying: 1. You can't hide a job refusal by simply not claiming that week 2. However, you don't need to hide this refusal because it appears to be legitimately unsuitable work based on: - 41% lower pay than your previous position - 45-minute commute 3. Document everything about the offer and why you're refusing 4. Report the refusal on your next weekly claim 5. Be prepared to complete a questionnaire about the refusal The key is transparency with ESD about why this work isn't suitable rather than trying to avoid reporting it, which could lead to overpayment issues later.
Thank you for this clear summary! This thread has been incredibly helpful. Instead of trying to avoid reporting the refusal, I'll document everything and be upfront about why the position isn't suitable. I feel much more confident about handling this situation properly now.
One more thing to try: check if you can see your weekly claim status under the "Weekly Claims" tab in eServices. Sometimes there's more information there about why a claim is being held. Also, while waiting to get this resolved, make sure you continue completing your job search activities (3 per week) and documenting them. Even though you can't file right now, you'll need to report these activities when you file retroactively after the pending issue is cleared.
Just wanted to follow up - were you able to get through to ESD and resolve this? What was the pending issue in your case?
Update: I finally got through to ESD yesterday! Turns out my former employer questioned my hours worked (they reported fewer hours than I claimed). The agent said they'd expedite the adjudication since it's a relatively small discrepancy. She also helped me file my missed weekly claim over the phone and said I should be able to file online again starting next week. Such a relief!
Update: I called ESD this morning about this issue (was on hold for 2.5 hours). The agent confirmed exactly what's happening - when your claim switches from an old one to a recalculated one with new wage data, it automatically triggers a review of ALL separations within the base year, even previously approved ones. The agent said this is to prevent fraud where someone might have been fired for misconduct from one job but laid off from another. The good news is that since you already have documentation from your employer stating they won't contest the claim, you should be fine. The agent should be able to expedite the adjudication if you call and explain that you already provided this documentation.
Thank you SO MUCH for following up! I really appreciate you sharing what you learned. I'll try calling again tomorrow - hopefully I can get someone who can expedite things based on the documentation I already provided.
just wonderng did u get paid for the weeks while in adjudication or did they hold all payments until everything was resolved?
They're holding all payments right now. I've been filing my weekly claims but haven't received anything since they put me in adjudication three weeks ago. Getting pretty worried about bills at this point.
Melissa Lin
FINAL UPDATE: I finally got through using the Option 4 trick! The agent confirmed there's a system-wide issue with the job search reporting function that they're still working on fixing. She took my job search details manually and noted in my file that I attempted to report multiple times before the deadline. My weekly claim is now properly filed. Thanks everyone for all your help and suggestions!
0 coins
Val Rossi
Glad you got it sorted out! It's always a relief when these ESD issues get resolved before affecting your benefits. Good thinking to come back and update everyone too.
0 coins