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Samuel Robinson

Do Social Security Disability payments skip a month when converting to retirement at FRA?

My cousin has been on SSDI for about 6 years now (she's 66). She just reached her full retirement age last month and was told her disability benefits would automatically convert to retirement benefits. But she didn't receive her payment this month when she expected it! When she called SSA, someone told her it's normal to 'skip a month' during this transition period. That doesn't sound right to me - why would they stop paying for a month when it's just an internal change from disability to retirement? Has anyone else gone through this transition? Do they really skip a month of benefits when you hit FRA? She's really struggling and can't afford to miss a payment.

No, they absolutely should NOT skip a payment month when transitioning from disability to retirement. The conversion from SSDI to retirement is supposed to be completely seamless with no interruption in benefits. The payment amount stays exactly the same too. Something is wrong - either there's a processing error or the SSA rep gave your cousin incorrect information. She needs to call back and speak to a different representative or ask for a supervisor.

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Thank you! I thought that sounded fishy. She's called three times this week but keeps getting disconnected after waiting on hold for hours. I'll tell her to keep trying.

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this happend to my brother last yr... turns out the payment dates can shift a bit during the switch. its not actually skipping but sometimes the timing changes by a few days and it FEELS like you missed a month. tell your cousin to check her MySocialSecurity account online to see exact payment dates

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She tried checking her MySocialSecurity account but it still shows her as being on disability and doesn't show any pending payments. That's what has her so worried.

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JaylinCharles

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There are a few things that could be happening here: 1. There is sometimes a payment schedule adjustment when converting from SSDI to retirement. SSDI payments come on the 3rd of the month, while retirement payment dates are based on your birth date. If her birthday is later in the month, her new payment date might be shifting to later in the month. 2. There could be a processing delay due to the transition, which is unfortunately common but doesn't mean she'll actually miss a payment. 3. There could be some other issue like an unreported income or resource that's causing a legitimate suspension. Your cousin should request an in-person appointment at her local field office. This type of issue is better resolved face-to-face with a claims specialist who can look at all her records.

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Thank you for explaining this so clearly! Her birthday is on the 28th, so maybe that's causing the payment date to shift. She's been trying to get an appointment at the field office but they're booked out for weeks. I'll tell her to mention the payment date shift possibility when she calls again.

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THEY DID THIS TO ME TOO!!! I was on disability for 12 years before reaching full retirement age in 2023. When my benefits converted, I suddenly didn't get paid for 45 DAYS!! No warning, nothing! I couldn't pay my rent and almost got evicted. When I finally got through to someone, they said it was a "normal processing delay" but would backpay me. Took another MONTH to get the backpay. The system is BROKEN!!

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Lucas Schmidt

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Same thing with my mom. She had to borrow money from me to cover her bills that month. SSA eventually paid her, but never explained or apologized for the delay. Just terrible customer service.

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Freya Collins

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I work with Social Security claims, and I can tell you that there should be NO skipped payments during the SSDI to retirement conversion. However, there can sometimes be processing delays that make it appear as if a payment was skipped. Two important points: 1. The payment date might change. SSDI payments come on the 3rd of the month, while retirement benefits are paid based on birth date (1st-10th = 2nd Wednesday, 11th-20th = 3rd Wednesday, 21st-31st = 4th Wednesday). 2. Any delayed payment should be made retroactively once the issue is resolved. Your cousin needs to keep calling until she gets a clear answer. Ask specifically: "Is there a processing delay or has my payment been suspended for some reason?" Get names and direct numbers if possible.

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This is so helpful, thank you! Her birthday is the 28th, so it sounds like her new payment date would be the 4th Wednesday. I'll make sure she asks those exact questions.

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LongPeri

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When you say "skip a month" are you talking about actually missing a payment completely, or just the payment coming at a different time? I know when I started getting retirement, my payment date changed from the 3rd to the 4th Wednesday (since my birthday is the 25th). Made me panic the first month until I realized what happened.

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I think she's actually missing a payment. She normally gets paid on the 3rd, and nothing came on the 3rd this month. Her birthday is on the 28th, so maybe her new payment will come on the 4th Wednesday? But the SSA person didn't explain that - they just said something about "skipping a month during transition" which doesn't make sense.

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Freya Collins

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I've helped several clients through this transition. Here's what your cousin should do immediately: 1. Check her MySSA account for any notices about the payment change 2. Request an "IMMEDIATE PAYMENT" if she's experiencing financial hardship 3. Ask specifically about a "Critical Payment" if she can't pay for necessities The SSA has procedures for emergency payments when there are processing delays. The representative should know this, and if they don't, she needs to ask for a supervisor.

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I had no idea about "immediate payments" or "critical payments"! This is exactly what she needs since she's about to miss her rent payment. I'll tell her to specifically ask for this when she calls. Thank you so much!

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LongPeri

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I had luck using Claimyr to get through to SSA when I had a similar issue last year. Saved me hours of waiting on hold and getting disconnected. You pay a small fee but they get you connected to a live agent usually within 20 minutes instead of hours. Worked great for me: claimyr.com They have a video showing how it works here: https://youtu.be/Z-BRbJw3puU Might be worth it for your cousin since this is such an urgent situation with her missing a payment.

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I've never heard of this service but it sounds like exactly what she needs right now! She's been so frustrated with the constant disconnects. I'll send her the link right away - it would be worth it to finally get this sorted out. Thanks for the suggestion!

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Does your cousin have any outstanding overpayments or debts to other federal agencies? Sometimes they'll hold a payment to apply it to an overpayment or federal debt. My sister had her first retirement check held because of an ancient student loan debt from the 1990s!

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Not that I know of, but I'll definitely ask her. I didn't even think about the possibility of an old debt causing this. She did have student loans at one point, but I thought she paid those off years ago.

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JaylinCharles

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One more thing to consider - sometimes when there's a representative payee involved, or if there were any changes to direct deposit information around the time of conversion, it can cause delays. Did your cousin make any banking changes recently or does she have someone managing her benefits?

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Lucas Schmidt

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This happened to my neighbor! They changed banks right before their transition and it caused a 6-week delay in payments. Such a mess to sort out.

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UPDATE: My cousin finally got through to someone helpful at SSA! Turns out her payment date IS changing from the 3rd of the month to the 4th Wednesday (since her birthday is on the 28th). But the representative also found that there was a processing flag on her account that shouldn't have been there, which was holding up the payment. They're removing the flag and she should receive both her regular payment and any backpay within 3 business days. Thank you all so much for your help and suggestions!

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Zara Perez

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That's such great news! I'm so relieved it worked out for your cousin. It's exactly what many of us suspected - a combination of the payment date change AND a processing error. At least now she knows her new payment schedule and won't panic next month when it comes on the 4th Wednesday instead of the 3rd. Thanks for updating us - it really helps when people follow up to let us know how these situations get resolved!

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Sofia Morales

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So glad to hear your cousin got this resolved! This is exactly why I always tell people to keep calling until they get someone who actually knows what they're doing. The first rep who told her it was "normal to skip a month" was completely wrong - there should never be a gap in benefits during the SSDI to retirement conversion. The combination of the payment date change (which is normal) plus that processing flag (which was the real problem) explains everything. Your cousin might want to make a note of the rep's name who helped her in case she needs to reference this issue again. Thanks for sharing the resolution - it's really helpful for others who might face the same situation!

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Mohammed Khan

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This is such a relief to read! I'm new to navigating Social Security issues but this whole thread has been incredibly educational. It's really concerning that the first representative gave such wrong information about "skipping a month" being normal - that could have caused your cousin serious financial hardship if she hadn't kept pushing for answers. I'm saving this thread for future reference because the explanations about payment date changes based on birth dates and the emergency payment options are things I never knew existed. Thanks to everyone who shared their knowledge and experiences here!

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Luca Russo

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I'm so glad your cousin got this resolved! This entire thread has been incredibly helpful - I'm bookmarking it for future reference. What really stands out to me is how the first SSA representative completely misinformed her by saying it was "normal to skip a month." That's exactly the kind of misinformation that can cause real financial hardship for people who are already vulnerable. It's a good reminder that if something doesn't sound right, it's worth pushing back and asking for clarification or speaking to someone else. The combination of factors here (payment date change + processing flag) shows how complex these transitions can be behind the scenes, even though they're supposed to be seamless for the beneficiary. Thanks for taking the time to update everyone - knowing how these situations actually get resolved is so valuable for the community!

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This whole situation really highlights how important it is to have a community like this where people can share their experiences and knowledge! As someone who's new to dealing with Social Security, I had no idea about things like payment date changes based on birth dates, or that there are emergency payment options available. It's scary to think how many people might just accept that first representative's incorrect information about "skipping a month" and struggle financially because of it. I'm really grateful for members like @Freya Collins and @JaylinCharles who clearly have expertise in this area and took the time to explain the details. It makes such a difference when people share practical advice like asking for immediate "payments or" requesting supervisors. I ll'definitely remember these tips if I ever face a similar situation with my own benefits down the road.

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Chloe Harris

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This thread is such a perfect example of why community support matters! I've been dealing with SSA for my elderly parents and the inconsistent information from representatives is honestly one of the most frustrating parts. The fact that the first rep told your cousin it was "normal to skip a month" during conversion is exactly the kind of misinformation that causes unnecessary stress and financial hardship. I'm so glad she kept pushing and found someone who actually understood the system. For anyone else reading this who might face similar issues - the key takeaways seem to be: 1) Payment dates DO change from 3rd of month to birth-date-based schedule, 2) There should NEVER be an actual gap in payments, 3) Processing errors can happen but are fixable, and 4) Don't accept vague answers - keep asking for specifics and supervisors if needed. Thanks to everyone who shared their knowledge here, especially those with professional experience who explained the technical details!

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I completely agree! This thread has been such an eye-opener for me as someone who's relatively new to understanding Social Security processes. The misinformation from that first representative about "skipping a month" being normal is really troubling - imagine how many people might just accept that and struggle unnecessarily. What really impresses me is how the community came together here with practical advice and real expertise. I had no idea about things like emergency payment options or how the payment schedule changes work. It's also reassuring to see that persistent advocacy really does work - your cousin's situation shows that sometimes you just have to keep calling until you find someone who actually knows the system. I'm definitely saving this entire thread as a reference guide. The step-by-step advice about what questions to ask and what specific terms to use when calling SSA could be invaluable for anyone facing similar issues. Thank you to everyone who shared their knowledge and experiences!

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