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Social Security check suddenly dropped from $1,875 to $1,196 after SSDI converted to retirement - no explanation

I'm totally confused and worried about my Social Security benefits. I've been receiving SSDI since 2017 with consistent payments plus COLAs each year. My current monthly benefit was $1,875 after the 2025 COLA increase in January. About 3 months ago, I got a letter from SSA explaining that since I'm reaching full retirement age (FRA), my disability benefits would automatically convert to retirement benefits. The letter specifically stated my payment amount would NOT change - just the classification of benefits. Well, I just checked my bank account today and my deposit is only $1,196! That's almost $700 less than I've been receiving! I've had NO communication from SSA about any reduction, no overpayment notices, nothing has changed with my situation. I've checked my mySocialSecurity account and there's no explanation there either. I depend on this money for everything and can't afford this kind of cut without warning. Has anyone experienced something like this? What could have happened? How do I get this fixed ASAP?

Skylar Neal

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This sounds like a potential windfall elimination provision (WEP) or government pension offset (GPO) situation. Do you receive any other pension from non-covered employment (like federal civil service, state government, or foreign employment where you didn't pay Social Security taxes)? Those can trigger automatic reductions when you convert from disability to retirement benefits, even if the letter didn't mention it.

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Brady Clean

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No, I don't have any other pensions at all. Just my SSDI which was supposed to convert to regular retirement. I've only worked in private sector jobs where I paid into Social Security my whole life. That's why I'm so confused about this sudden drop with zero explanation!

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check ur bank account again,, sometimes they split payments or send them on different days. happened to my cousin last year. or maybe you got garnishment for something??

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Brady Clean

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I've been checking my account constantly since yesterday. No additional deposits. And I don't have any garnishments, tax liens, child support, or anything else that would cause this. I'm completely current on everything. It really seems like SSA just decided to cut my benefit without telling me why.

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Kelsey Chin

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I had almost EXACTLY the same thing happen when I converted from disability to retirement last year! My check dropped by about $600 with NO explanation. When I finally got through to someone at SSA after WEEKS of calling, it turned out they had applied an incorrect earnings record to my account during the conversion. They fixed it, but it took 3 months to get my proper payment amount restored AND I had to fight to get the back pay for the months they underpaid me. The system is BROKEN!!

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Brady Clean

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Oh my gosh, that sounds awful! But it at least gives me some hope that maybe this is just a mistake that can be fixed. Did they give you the back pay automatically once they fixed it, or did you have to specifically request it?

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Norah Quay

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This definitely sounds like an administrative error during the SSDI to retirement benefits conversion. There are a few common reasons this happens: 1. Incorrect earnings record applied (as someone mentioned) 2. Misapplication of the family maximum if you have dependents on your record 3. Incorrect calculation of your Primary Insurance Amount (PIA) 4. System error during benefit type conversion The fastest way to resolve this is to speak directly with an SSA representative. I recommend calling right at 9:00 AM when they open, have your SSN and the letter about your conversion ready, and specifically ask for a "benefit rate explanation" for why your payment amount changed.

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Brady Clean

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Thank you for this detailed explanation! I'll definitely ask for the "benefit rate explanation" - that's really helpful terminology to know. I've been trying to call for 2 days now but keep getting disconnected or told the wait time is over 2 hours.

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Leo McDonald

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I went through something similar last year when my SSDI converted to retirement. Spent WEEKS trying to get through to someone at SSA with no luck - constant busy signals, disconnects, or 2+ hour hold times only to get disconnected. Finally I discovered Claimyr.com - it got me connected to an SSA agent in under 10 minutes after days of trying myself! They have a video demo at https://youtu.be/Z-BRbJw3puU showing how it works. The agent identified the calculation error right away and fixed my benefit amount. Without that service I might still be trying to get through to SSA.

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Jessica Nolan

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Did that service actually work? I keep seeing it mentioned but seems sketchy. did u have to give them personal info??

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Leo McDonald

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Yes, it really worked! They don't need your SSN or anything like that - they just connect the call to SSA and then you handle all the verification directly with the SSA agent. I was skeptical too, but after a week of failed calls I was desperate and it worked exactly as promised.

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The same thing happened to me! But it turned out that my Medicare Part B premiums had been waived due to a special program while I was on SSDI, but once I converted to retirement benefits, the waiver ended and they started deducting the premium from my check. In 2025, the standard Part B premium is around $185/month. Could that explain part of the difference? Although that still doesn't account for the full $700 reduction you're seeing...

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Brady Clean

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That's a good thought, but my Medicare premiums have always been deducted from my check already, so that's not what's causing this huge drop. I wish the explanation was that simple!

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mabey you have 2 accounts somehow?? my uncle had this happen where SSA thought he was 2 different people and they split his benefits between disability and retirement. took months to fix but he got back pay

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Brady Clean

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Wow, I never thought of that possibility! That sounds like a nightmare to sort out. At this point I'm willing to consider any explanation because NOTHING about this makes sense.

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Skylar Neal

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After reading through all this, I strongly suspect this is an administrative error during your conversion from SSDI to retirement benefits. The timing matches perfectly. The key is getting through to SSA quickly, as these errors can take time to correct, and you want your proper payment restored as soon as possible. Make sure to explicitly ask for: 1. A complete explanation of how your benefit was calculated 2. Why there was no advance notice of the reduction 3. Whether you're entitled to back payments for the difference Keep detailed notes of every conversation, including representative names and direct numbers if possible. If they say they'll call back, get a specific timeframe and follow up if you don't hear back.

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Brady Clean

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Thank you so much for this thorough advice. I'll definitely ask all these questions and keep detailed records. I'm going to try calling again tomorrow morning right when they open. I just hope I can get this resolved quickly because I can't handle many more months at this reduced amount.

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Kelsey Chin

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KEEP FIGHTING!!! Don't let them get away with this! When this happened to me I had to call my congressperson's office to get help when SSA was dragging their feet. The congressional inquiry lit a fire under them and suddenly they were VERY responsive. Don't be afraid to escalate if you're not getting answers.

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Jessica Nolan

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Congressional help is no joke. My mom had an overpayment issue that was going nowhere until she contacted her rep. fixed in 2 weeks after 6 months of nothing

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Brady Clean

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That's really good to know! I've never contacted my congressperson before, but I will definitely do that if I can't get this resolved directly with SSA within a couple of weeks. Thank you!

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