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Alice Fleming

Can I change my name with Social Security without sending my original marriage certificate?

Just got married in November and now dealing with the name change process. I tried to start the process through my MySocialSecurity account but got confused about what documents I need to submit. I have a certified copy of our marriage license with the county seal on it (not the original). Will SSA accept this or do they require the original? The online instructions weren't clear if I should upload it now or wait for them to request it. I stopped halfway through because I didn't want to mess anything up. Has anyone done this recently? I'm worried about sending my only certified copy in the mail if they need the physical document.

SSA will accept a certified copy with the county seal - that's exactly what they need! You don't need to send the original marriage certificate. But unfortunately, you can't complete the entire name change process online. You'll need to either mail in the application with your certified copy or take it to your local SSA office in person. If you mail it, they will return your document to you. Make sure you use Form SS-5 if you're not doing it through your online account.

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Thank you! Do you know how long they typically take to return the documents if I mail them in? I'm nervous about losing my only certified copy.

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I just went thru this nightmare last month!! The SSA website is SO confusing. You CAN'T do the name change fully online - that's why you got stuck. They won't accept uploaded docs for name changes. You have to either mail your certified copy (which is risky) OR make an appointment at your local office. I was scared to mail mine too so I went in person. Took like 20 minutes once I was seen but I waited FOREVER to get an appointment!!!

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Oh no, I was afraid of that! How long did you have to wait for an appointment? I need to get this done before I start the process with my employer.

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Mailed mine in Jan and took 3 weeks to get my cert back. but USPS lost my neighbors marriage cert when she did hers so maybe go in person if ur worried

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The certified copy with the seal is exactly what you need - it's considered an original for legal purposes. You have two options: 1. Mail in: Complete Form SS-5, mail it with your certified copy (they will return it) 2. In-person: Bring your certified copy and ID to a local SSA office (faster but requires appointment) For option 1, I suggest sending it via certified mail with tracking. For option 2, you can call SSA at 1-800-772-1213 to schedule an appointment, but wait times for appointments can be 4-6 weeks in some locations. Once your name is changed with SSA, wait at least 48 hours before attempting to update your name with other agencies like the DMV, as many systems verify against SSA's database.

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This is why I kept my maiden name LOL too much hassle

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I did mine back in June and let me tell you, don't waste time trying to do it online because IT DOESNT WORK! The SSA website is so misleading! They make it seem like you can do it all online but then you get stuck at the document upload part. I ended up just going to my local office without an appointment (went at 7:30am, doors opened at 9am) and was seen by 10:15. Had my new card in about 10 days. Don't forget to bring your ID too!

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Thanks for sharing your experience! I'm thinking in-person might be best if I can get there early enough. Did they keep your documents or just make copies?

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They just looked at everything and gave it right back to me! They don't keep anything when you go in person which is another reason its better than mailing

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I had a HORRIBLE time getting through to the Social Security office to schedule an appointment for my name change. After days of calling and hanging on hold for hours, I tried using Claimyr (claimyr.com) and was shocked how quickly I got through! They basically call SSA for you and connect you when an agent picks up. I was VERY skeptical but it worked - had an appointment scheduled within 30 minutes. You can see how it works here: https://youtu.be/Z-BRbJw3puU - seriously saved me so much frustration!

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This is really helpful! Those wait times are exactly what I was afraid of. I'll check out the video - thanks for sharing your experience!

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OMG wish I knew about this before I spent 3 DAYS trying to get through on the phone!!!

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just got married in october and changed my name with SS last month. they take the copy with the seal! whatever u do DONT mail ur only copy. my friend did that and they lost it and it was a nightmare to get a replacement. if u have to mail it get an extra certified copy first which costs like $15 depending on ur county

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That's exactly what I'm worried about! I think I'll get a second certified copy just to be safe. Thanks for the advice!

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One additional important detail: if you've already changed your name with your employer before updating with Social Security, it can create mismatches in the system that affect your wage reporting. Always change your name with SSA first, then with your employer, then with other agencies. This ensures your earnings are properly credited to your Social Security record.

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I didn't know that! I'm definitely going to do it in the right order then. I don't want any issues with my earnings record.

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After you successfully change your name with SSA, you'll receive your new Social Security card with your updated name in approximately 7-14 business days. Your Social Security number remains the same - only the name changes. Remember to update your bank accounts, employer, and other important documents after the SSA change is complete. And congratulations on your marriage!

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Thank you! I've started making a checklist of all the places I need to update my name. It's turning out to be quite a process!

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I went through this exact same process about 6 months ago! The certified copy with the county seal is absolutely what you need - don't worry about needing the "original" marriage certificate. I was also confused by the online process and ended up going in person to my local SSA office. Here's what I learned: get there early (like 30-45 minutes before they open) if you're going without an appointment, or use one of those callback services others mentioned to actually get through on the phone. The in-person visit was actually pretty quick once I was seen - they looked at my certified marriage certificate and driver's license, filled out the form, and handed my documents right back to me. Had my new Social Security card in about 10 days. The peace of mind of not having to mail my documents was totally worth the early morning wait!

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This is really reassuring to hear from someone who just went through it! I think the in-person route is sounding better and better. Quick question - when you say get there 30-45 minutes early, do you mean before the official opening time? And did you need to bring anything else besides the certified marriage certificate and ID?

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Yes, exactly! I got there about 40 minutes before the 9am opening time and was maybe 8th in line. By the time they opened there were probably 30+ people behind me. As for documents, I brought my certified marriage certificate, current driver's license, and my Social Security card (though they didn't actually need the SS card). They also asked for a second form of ID, so I had my passport as backup. The whole process took maybe 15 minutes once I was called up - they're pretty efficient once you're actually in front of them. Just make sure your driver's license still has your maiden name on it, otherwise you might need additional documentation to prove the connection.

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I just went through this exact same situation last month! You're absolutely right to be cautious - the SSA website is really confusing about the name change process. Your certified copy with the county seal is perfect and exactly what they need. I ended up going the in-person route after reading horror stories about mailed documents getting lost. I arrived at my local SSA office about 45 minutes before opening and was seen within the first hour. They looked at my certified marriage certificate and driver's license, had me fill out Form SS-5 right there, and gave all my documents back immediately. The whole thing took maybe 20 minutes once I was called up. Got my new Social Security card about 8 days later. If you're worried about the wait time for appointments, definitely consider the early morning walk-in approach - it was so much less stressful than mailing my only certified copy!

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This is such helpful advice! I'm definitely leaning toward the in-person route now after hearing so many success stories. Quick question - when you say you arrived 45 minutes early, was this on a weekday? I'm wondering if certain days are better than others for walk-ins, or if it's consistently busy regardless of the day of the week.

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I went through this same process just a few months ago and can definitely relate to the confusion! Your certified copy with the county seal is absolutely perfect - that's exactly what SSA needs and they consider it equivalent to an original. I was also nervous about mailing my only copy, so I went the in-person route. I arrived at my local office about 30 minutes before they opened on a Tuesday morning and was probably 6th in line. The actual process was super quick once I was seen - they looked at my certified marriage certificate and current ID, had me sign Form SS-5, and handed everything back to me immediately. No keeping documents, no waiting weeks to get them back. Got my new Social Security card in the mail about 9 days later. If you're worried about appointment wait times, the early morning walk-in strategy really works! Just make sure to bring a second form of ID as backup (I brought my passport) and wear comfortable shoes since you might be standing in line for a bit. The peace of mind of not having to mail anything was totally worth the early wake-up call!

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This is so helpful to hear from someone who just went through it! I'm definitely convinced now that going in person is the way to go. Tuesday morning sounds like a good choice - I was wondering about timing. Did you notice if they seemed to move through the line pretty efficiently once they opened, or was there still a lot of waiting even after getting inside? I'm trying to plan my day around this and want to make sure I give myself enough time!

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I just completed my name change with SSA two weeks ago and wanted to share my experience! Your certified copy with the county seal is exactly what you need - don't stress about that part. I was also hesitant about the online process because it's genuinely confusing and misleading. Here's what worked for me: I called the SSA number (1-800-772-1213) early in the morning around 8:15 AM on a Wednesday and surprisingly got through after only about 25 minutes on hold. I was able to schedule an appointment for the following week. When I went in, I brought my certified marriage certificate, driver's license (still showing maiden name), and passport as backup ID. The whole appointment took maybe 10 minutes - they verified my documents, had me sign Form SS-5, and immediately returned all my paperwork to me. My new Social Security card arrived exactly 7 business days later. One tip: make sure you don't start changing your name anywhere else until after you get confirmation from SSA that the change went through. I learned this the hard way when I tried to update my bank account first and it created a temporary mismatch issue. The peace of mind of doing it in person and getting your documents back immediately is definitely worth it if you can swing the appointment or early morning walk-in!

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Thank you for sharing such a detailed experience! It's really encouraging to hear that you got through on the phone relatively quickly by calling early in the morning. I hadn't thought about the timing making such a difference. That's a great tip about not changing your name anywhere else first - I definitely would have made that mistake! I'm feeling much more confident about this whole process now after reading everyone's experiences. I think I'll try calling early morning first to see if I can get an appointment, but if that doesn't work out, I'll go with the early walk-in strategy that others have had success with.

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I just went through this process last month and completely understand your frustration! The SSA website is incredibly misleading about the name change process. Your certified copy with the county seal is absolutely perfect - that's exactly what they need and it's legally considered equivalent to an original document. Here's my advice: DON'T mail your only certified copy! I made that mistake initially and was stressed for weeks. Instead, either get a second certified copy from your county (usually costs around $10-20) or go the in-person route. I ended up doing a walk-in visit - arrived at my local SSA office 45 minutes before they opened on a Thursday morning and was about 10th in line. Once they opened, the line moved pretty quickly. The actual process took less than 15 minutes: they looked at my certified marriage certificate and driver's license, had me fill out Form SS-5, and handed all my documents back immediately. No mailing, no waiting weeks to get documents returned, no stress about lost mail. Got my new Social Security card 8 days later. The early morning wait was totally worth the peace of mind! Just bring a backup form of ID (passport works great) and make sure your current ID still shows your maiden name to establish the connection.

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This is such great advice! I'm really glad you mentioned getting a second certified copy - that seems like the smartest approach for peace of mind. I was definitely leaning toward mailing it initially because I thought it would be easier, but hearing all these success stories about the in-person route is really convincing me otherwise. Thursday morning sounds like it worked well for you! Did you find that once you were inside, they had a good system for processing people efficiently, or was there additional waiting once you got to the front desk?

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I'm currently going through this exact same process after getting married in December! Reading through everyone's experiences has been incredibly helpful. Based on all the advice here, I'm planning to go the in-person route rather than risk mailing my certified copy. One thing I wanted to add that I learned from my county clerk's office: you can usually order additional certified copies of your marriage certificate online through your county's website, which might be easier than going back in person. Most counties charge between $10-25 per copy, and it typically takes about a week to receive them by mail. I'm planning to get a second certified copy before I do anything, just for peace of mind. Has anyone here had experience with how busy the SSA offices tend to be on Fridays versus other weekdays? I'm trying to figure out the best day to attempt the early morning walk-in strategy that so many of you have had success with. Thanks again to everyone for sharing your experiences - it's making this whole process feel much less overwhelming!

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Great idea about ordering additional certified copies online! I hadn't thought of that option. Regarding Friday timing - I actually went on a Friday morning about a month ago and it was surprisingly less busy than I expected. Got there about 40 minutes before opening and was maybe 5th in line, compared to friends who went on Monday/Tuesday and said the lines were much longer. I think a lot of people try to handle government stuff early in the week, so Friday might actually be a good strategic choice! The whole process was super smooth and I had my documents back in hand within 20 minutes of the office opening. Definitely worth getting that second certified copy first though - the peace of mind is invaluable!

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I just went through this same situation about three weeks ago and can definitely ease your worries! Your certified copy with the county seal is absolutely what SSA needs - it's legally equivalent to the original and they accept it without question. I was also confused by the online process because honestly, it's pretty misleading. You can't actually complete the name change fully online, which is frustrating since they make it seem like you can. I ended up going to my local SSA office as a walk-in. Got there about 35 minutes before they opened on a Wednesday morning and was 7th in line. The actual appointment took maybe 12 minutes once I was called - they looked at my certified marriage certificate and driver's license, had me sign Form SS-5 right there, and immediately handed all my documents back to me. No keeping anything, no mailing stress! My new Social Security card arrived in exactly 9 business days. One important tip: don't change your name anywhere else (bank, employer, etc.) until you get confirmation from SSA that it's processed, otherwise you can run into system mismatches. The early morning wait was definitely worth avoiding the stress of mailing my only certified copy. Just bring a second form of ID as backup - I brought my passport and they asked to see it. Good luck with your name change process!

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This is exactly the reassurance I needed! I was getting so stressed about potentially losing my certified copy in the mail. Your timeline of 9 business days for the new card is really helpful too - I can plan around that. I think I'm convinced now that the early morning walk-in approach is definitely the way to go. Thanks for mentioning the backup ID tip - I'll make sure to bring my passport along with my driver's license. It's so helpful hearing from people who just went through this process recently!

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I went through this exact same process just two months ago after my November wedding! Your certified copy with the county seal is perfect - that's exactly what SSA accepts and considers equivalent to an original. I was also confused by the online process because it's genuinely misleading - you can start it online but can't actually complete the name change that way. I highly recommend the in-person route over mailing. I went to my local SSA office as a walk-in, arrived about 40 minutes before opening on a Tuesday, and was maybe 8th in line. The actual process was incredibly quick - maybe 15 minutes total. They looked at my certified marriage certificate and driver's license, had me fill out Form SS-5, and immediately returned all my documents to me. No stress about mail getting lost! Got my new Social Security card in 10 business days. One crucial tip I learned: don't change your name anywhere else (employer, bank, etc.) until SSA processes it first, or you'll create system mismatches. If you're nervous about using your only certified copy, consider getting a second one from your county first - most counties let you order them online for around $15-20. The peace of mind is worth it! Bring a backup ID like your passport too. Good luck!

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This is such helpful advice, especially about getting a second certified copy first! I'm definitely going with the in-person route after reading all these success stories. Quick question - when you arrived 40 minutes early on Tuesday, did you find that was enough time to secure a good spot in line, or would you recommend getting there even earlier? I want to make sure I plan enough time but also don't want to arrive unnecessarily early if 40 minutes worked well for you!

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I just completed my name change with SSA about 6 weeks ago and had the exact same concerns! Your certified copy with the county seal is absolutely perfect - that's exactly what they need and it's legally considered equivalent to an original document. I was also confused by the online process because it's really misleading. You can't actually finish the name change online despite what the website suggests, which is why you got stuck at the document upload part. Here's what I did: I got a second certified copy from my county first (ordered online for $18 and took about a week to arrive), then went to my local SSA office as a walk-in. I arrived 50 minutes before they opened on a Monday morning and was 4th in line. The actual process took about 10 minutes once I was seen - they looked at my certified marriage certificate and driver's license, had me complete Form SS-5, and handed all my documents right back to me immediately. My new Social Security card arrived in 8 business days. The key is NOT to change your name anywhere else (employer, bank, etc.) until SSA processes it first - otherwise you'll create mismatches in the system. I know the early morning wait seems inconvenient, but the peace of mind of not mailing your documents and getting them back instantly is so worth it. Just bring a backup ID like your passport - they asked to see mine as secondary verification. Congratulations on your marriage and good luck with the process!

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