Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Has your husband looked into his Canadian pension yet? My uncle gets both his Canadian and US benefits, it's not one or the other. They're actually pretty generous up there!

0 coins

Yes, he's already confirmed he qualifies for CPP (Canada Pension Plan) based on his work there. We're trying to figure out if there's a best order to apply for everything - Canadian benefits first, then US, or vice versa. It's all so complicated when international agreements are involved!

0 coins

Just to add one important detail - your husband should apply for his Canadian benefits first before the US application. This is because the SSA will ask for verification of his Canadian benefits as part of calculating any potential WEP (Windfall Elimination Provision) adjustment. Also, there's a specific form for totalization claims: the SSA-2490-BK. Not all SSA representatives may be familiar with it, so ask specifically for someone experienced with totalization claims when you call or visit an office. One more tip: when you do apply, the SSA might initially deny the claim if they only look at US credits. Make sure they understand it's a totalization claim so they consider the combined credits from both countries.

0 coins

This is incredibly helpful, thank you! I'll make sure to have him apply for his Canadian benefits first, and then we'll specifically ask for the SSA-2490-BK form and someone experienced with totalization claims. I'm taking detailed notes of all these suggestions so we don't miss anything important!

0 coins

To directly answer your original question: The WEP applies when you receive a pension based on work where you didn't pay Social Security taxes. The key factor is not whether you receive monthly payments or a lump sum, but whether the payment is based on non-covered employment. An important exception exists if your pension is based on a mix of covered and non-covered employment. If that's the case, the SSA will only apply WEP to the portion derived from earnings where you didn't pay Social Security taxes. Request a detailed WEP calculation from SSA before making your decision.

0 coins

Thanks for the clear explanation. My pension would be entirely from non-covered employment, so it sounds like I can't avoid the WEP impact entirely. I'll definitely request that detailed calculation from SSA.

0 coins

Another consideration: depending on your age and specific situation, you might want to look into whether the "substantial earnings test" might help reduce your WEP impact. If you can demonstrate that you had substantial earnings under Social Security for enough years (the magic number is 30, but there's a sliding scale), your WEP reduction can be lessened or eliminated. This would be true whether you take the pension as a lump sum or monthly payments.

0 coins

The substantial earnings thresholds are RIDICULOUS too!!! For 2025 you need $32,400 to count as "substantial" - many hard-working people don't make that much especially in rural areas or working class jobs. Another way the system discriminates!!

0 coins

This reminds me of when I retired. I think what's happening is the monthly test vs. annual test confusion. When you first retire, you get to use the monthly test which is definitely better for people who work part of the year then stop completely.

0 coins

I just called SSA again using that Claimyr service someone mentioned (it actually worked!), and got through to a very knowledgeable agent. She confirmed I can absolutely start benefits in December for January payment using the monthly earnings test since I haven't worked since July. She also said I could technically apply for benefits going back to August (first payment in September) if I wanted to, but I'd need to specifically request retroactive payments for those months. I'm going to start with December/January payment as originally planned. Thanks everyone for helping clear this up! The monthly earnings test vs. annual test distinction was the key piece I was missing.

0 coins

Great news! Glad you got clear confirmation. And good decision on the start date - keeps things simple while still getting your benefits started promptly.

0 coins

lucky you got a good agent!! sometimes they dont know what there talking about!

0 coins

Make sure to double check the FRA for survivor benefits! Some people don't realize survivor FRA can be different from retirement FRA depending on your birth year. For most people born 1943-1954, FRA for survivors is 66, not 67. Just want to make sure you have the right age!

0 coins

Good catch! I've verified that my survivor FRA is actually the same as my retirement FRA (67) since I was born after 1962. But you're right that they can be different depending on birth year.

0 coins

One more thing to consider - when you apply, do it as a "filing strategy" rather than just applying for benefits. Make it very clear you're: 1) Filing ONLY for survivor benefits at your FRA 2) Explicitly deferring your retirement benefits to grow delayed retirement credits 3) Planning to switch to your own higher benefit at age 70 I recommend applying in person at your local office if possible for this type of situation. Over the phone or online applications sometimes don't handle these strategic filings correctly. Bring a printed statement explaining your intention if needed.

0 coins

This is excellent advice. I'll definitely try to schedule an in-person appointment and bring a written statement of exactly what I'm trying to do. I've heard too many horror stories of people's strategic filing plans getting messed up by confusion in the application process.

0 coins

Something NO ONE has mentioned yet is that sometimes SSA will send you a letter saying what month your benefits officially start - keep this letter!!! You might need it to prove when you were entitled to benefits vs when you actually got paid. Especially if there's ever an audit or question later.

0 coins

That's a great tip! I haven't received an official approval letter yet, but I'll definitely save everything they send me. Documentation seems to be crucial with all this SSA stuff.

0 coins

Just to add one more point of clarification - when the backpay arrives, the SSA-1099 will show the total amount paid to you during that calendar year. It won't specify which months the payments were for, just the total received. This is why it's important to keep your award letter that explains the breakdown of payments. Also, since you're asking about taxes, remember that depending on your combined income (adjusted gross income + nontaxable interest + half of SS benefits), up to 85% of your Social Security benefits may be taxable. Since you're still working, this is something to be aware of for your tax planning.

0 coins

I didn't realize they don't break down which months the payments are for on the 1099. That's really helpful to know - I'll definitely save all the paperwork they send. And yes, I know some portion will be taxable since I'm still working. I was just confused about WHICH tax year they'd apply to. Thanks!

0 coins

Prev1...678679680681682...836Next