Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just wanted to update everyone - I followed the advice to contact my Congressional representative, and their office actually called me back the same day! They've assigned a caseworker who's going to send an inquiry to SSA on my behalf. She said they often see cases like mine and that having their office involved usually speeds things up significantly. Thanks everyone for your help - I'll post again when I have news!

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That's great! My brother had a Medicare issue that was stuck for months, and his rep's office got it fixed in 2 weeks. Government agencies seem to respond much faster when Congress is asking questions!

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I went through almost the exact same thing! $28k overpayment after Ticket to Work, waited 16 months for my appeal. What finally broke it loose was filing a complaint with the SSA Office of Inspector General (OIG) online. You can report fraud, waste, and abuse - and this definitely qualifies as administrative negligence since you reported everything properly and they told you to keep the payments! The OIG complaint form is at oig.ssa.gov and it creates a paper trail that SSA has to respond to. Within 6 weeks of filing my OIG complaint, I suddenly got a call from a supervisor at SSA saying they were expediting my case review. Ended up getting 75% of the overpayment waived. Also - and this is important - make sure you're not just dealing with the 1-800 number. Call your local SSA field office directly and ask to speak to a Claims Specialist about your overpayment case. The phone reps often don't have access to the same systems or authority that field office staff do. Hang in there - the system is broken but there ARE ways to get results if you know which buttons to push!

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i applied online last year it was ok but then they needed more info and i had no idea until i checked my account a month later. they dont always email you so make sure you keep checking your mySS account every few days after you apply!! they put messages in there that you'll miss if you don't login

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This is excellent advice! The SSA communication system isn't perfect. They should send you emails when there are account notifications, but the system sometimes fails. Checking your mySocialSecurity account regularly after applying is very important. Also, make sure your contact information is up to date in your mySocialSecurity profile before you apply. Double-check that your email address and phone number are current so they can reach you if needed.

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As someone who just went through this process myself at 67, I can confirm that the online application really is the way to go! A few additional tips from my experience: 1. Make sure you have your most recent tax return handy - they may ask about your previous year's earnings 2. If you're married, they'll ask about your spouse's work history too, even if they're not applying 3. The system will save your progress if you need to take a break, so don't feel pressured to complete it all in one sitting 4. After you submit, you should get an email confirmation within 24-48 hours. If you don't, definitely log back into your account to check The hardest part for me was just getting started! Once I began the application, it really did guide me through each step clearly. You've got this - and starting your benefits at 69 means you'll be getting those maximum delayed retirement credits. Smart move!

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WEP and GPO are the two WORST rules in social security!!! teachers and other public servants get totally screwed by these rules. call your congressperson and tell them to support the Social Security Fairness Act to repeal both these unfair penalties!!!

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You're so right about these rules being unfair to teachers. My sister taught elementary school for 22 years and her Social Security benefit is tiny because of WEP. I had no idea there was legislation to address this - we'll definitely contact our representatives.

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I'm new to this community but wanted to share some additional resources that might help your sister. The SSA has a specific publication (SSA-05-10084) called "Government Pension Offset" that explains exactly how GPO affects survivor benefits. You can find it on their website under publications. Also, many local libraries have AARP tax volunteers during tax season who are trained on Social Security issues - they might be able to help walk through the calculations for free if she can't afford a financial advisor right now. The key thing everyone here is right about is don't wait to apply - even if the amounts need to be adjusted later, getting the application in starts the clock for those retroactive payments. One more tip: when she calls or visits SSA, ask them to provide the calculation in writing. Sometimes seeing the numbers broken down step by step makes it easier to understand and catch any errors.

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Just wanted to update - I called the SSA this morning using that Claimyr service I mentioned, got right through to an agent who confirmed that the husband should absolutely receive those 6 months of retroactive benefits! She said it happens all the time that people don't know to ask, and that's why it's so important to have all your questions ready before you apply. Hope this helps!

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Thank you so much for checking! That makes me feel even more confident about calling them. Really appreciate everyone's help with this!

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I'm a new member here but wanted to share my experience since this exact thing happened to my mom last year! She filed 9 months after her FRA and we had no idea about the retroactive benefits either. When we called SSA, they were actually very helpful and processed the adjustment quickly. The key is to be persistent but polite - sometimes you get different answers from different representatives, so if the first person says no, politely ask to speak with someone else or call back later. My mom received about $8,500 in back payments about a month after we made the request. Don't give up on this - it's money you've already earned! Also, make sure to ask them to confirm the exact date they're using as the start of benefits so you know you're getting the full 6 months.

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I checked my earnings record and have 28 years of substantial earnings according to SSA's chart. So I should still get a reduced WEP penalty, not the full amount. I'll make sure to point this out too. Thank you both!

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With 28 years of substantial earnings, your WEP reduction should be significantly lower than the maximum. The reduction decreases as you approach 30 years - you should be getting a much smaller penalty than someone with fewer years of coverage. This makes their overcalculation even more egregious. When you contact the OIG and your Senator's office, make sure to emphasize that they're not just exceeding the statutory maximum WEP reduction, but they're also ignoring your substantial earnings history that should reduce the penalty further. Document everything - dates of calls, names of representatives, exactly what they told you. This systematic misapplication of WEP rules affecting multiple benefit calculations suggests a serious training or system issue at your local office that needs investigation.

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