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My father (78) started receiving his Social Security retirement benefits about 9 months ago, but he's completely forgotten his mySocialSecurity login information. I've tried helping him recover it, but he doesn't remember his email password either and his phone number has changed since he set it up. Before I go through the hassle of creating a new account for him (which looks complicated with the ID.me verification), I'm wondering if there's really any NEED for him to access the online portal now that he's already receiving monthly payments? I know you can view/download 1099s for taxes, but those come in the mail anyway. Are there any other important reasons to maintain online access once benefits have started? His direct deposit is already set up and working fine. Would appreciate hearing what features others find useful once they're already receiving benefits!
I'm completely confused about what happened with my direct deposits. I called SSA yesterday to change ONLY my Survivor benefit deposit to my new credit union, while keeping my SSDI payment going to my old bank. The rep seemed to understand, but when I checked my MySocialSecurity account today, BOTH payments are now set to go to the new credit union! Now I'm wondering - was this just a mistake by the rep, or is something else going on? I'm reaching Full Retirement Age for Survivor benefits this month (December 2024), with my official FRA coming up in April 2025. Is it possible SSA is automatically consolidating my payments because I'm hitting FRA? Will they automatically switch me from SSDI to just Survivor benefits? Right now I get two separate deposits each month (one for disability, one for survivor's), but there was no explanation online about why both deposits got changed. If I wanted to change BOTH deposits, I could have just done that myself online without calling! Has anyone experienced something similar with dual benefits at FRA?
When my wife hit FRA last year they suddenly DECREASED her survivor benefit without ANY WARNING!!! Said something about the 'family maximum' we never heard about before. And they gave us a $5,700 OVERPAYMENT notice!!! The whole system is DESIGNED to confuse people!!
That's unfortunately a common scenario with family maximum situations, but it's unrelated to the OP's direct deposit question. Family maximum limits apply when multiple family members receive benefits on the same record, and it can cause surprising adjustments at certain age milestones. For the original poster, this shouldn't be a concern since their question is about direct deposit accounts for existing benefits, not about benefit calculations changing.
I had a similar experience with SSA reps making changes I didn't request! When I called to update my address last year, they somehow also changed my withholding elections without me asking. It took three more calls to get it sorted out. For your situation, definitely call back and be very specific about what you want. I've found it helps to ask them to repeat back exactly what changes they're making before they process anything. Also, consider calling early in the morning (like right at 8 AM) - the wait times are usually shorter then. The good news is that direct deposit changes are usually pretty straightforward to fix once you get through to someone who knows what they're doing. Just be persistent!
I'm 67 (past FRA but not yet 70) and receive a CSRS pension from my civil service career. I've held off applying for Social Security benefits because I was waiting for the WEP/GPO repeal to happen. Now that it finally has, I'm ready to file, but I'm confused about the best approach. My own Social Security benefit would be around $1,050/month, but my spouse already collects $2,300/month on their record. I believe I can qualify for spousal benefits at 50% of their amount (approximately $1,150), which is slightly higher than my own benefit would be. Here's my dilemma: Should I apply online and navigate this myself, or is it better to schedule a call with an SSA agent who has specific experience with WEP/GPO situations? Since I'm applying for the first time and WEP/GPO no longer applies, do I really need specialized help? I'm concerned about making a mistake on the application that might affect which benefit I receive or delay my payments. Any advice from those who've been through a similar situation?
Quick update - I called SSA yesterday using the Claimyr service I mentioned and got through in about 20 minutes. The agent confirmed that with the WEP/GPO repeal, you'll receive the higher of either your own benefit or the spousal benefit automatically. In my case, even though my own benefit was lower than 50% of my spouse's PIA, they still calculated and compared both options before determining which to pay me.
I'm in a very similar situation - CSRS retiree at 66, spouse already collecting SS, and I've been waiting for the WEP/GPO repeal to file. Reading through all these responses, I think I'll go with the hybrid approach: apply online first to establish that protective filing date, then use one of these callback services to speak with someone knowledgeable about the calculations. One thing I'm curious about - for those who've already gone through this process post-repeal, how long did it take from application to first payment? I know they say 3-5 months typically, but with all the CSRS folks applying after the repeal, I'm wondering if there are delays. Also, Christopher, make sure you have your W-2s from your federal employment years handy. Even though they shouldn't need them with the repeal, some agents still ask for documentation showing your covered earnings under Social Security during any non-CSRS employment you might have had.
I've been doing some math for our retirement next year and realized something might not be optimal. I'll reach my full retirement age (FRA) at 66 years and 10 months and plan to claim then. My latest Social Security statement shows my estimated monthly benefit will be $3333. My husband is planning to retire earlier - at 65 years old - with a much smaller benefit of just $1252 per month according to his statement. I've heard about spousal benefits but honestly find the rules confusing. Would he be better off taking spousal benefits based on my earnings record rather than his own? Or should he wait until his own FRA? I know there's that 50% calculation for spousal benefits, but I'm not sure if that's 50% of my FRA amount or what I actually receive. Maybe I'm overthinking this, but I want to make sure we maximize our combined benefits for retirement. Any advice from those who've navigated this?
Thank you all for the helpful information! I think I understand the situation better now. My husband would still likely benefit from the spousal boost even with filing early, but: 1. He can't receive ANY spousal benefits until I file at my FRA 2. He needs to explicitly request spousal benefits when applying 3. He'll get his own reduced benefit PLUS potentially an additional amount to reach the reduced spousal benefit level I think we need to run some calculations and possibly consult with SSA directly before making our final decision. I appreciate everyone sharing their experiences and knowledge!
That's a perfect summary of the situation. One additional note: when calculating the potential benefit, remember that your husband filing at 65 means his own benefit will be reduced from $1252, and his potential spousal benefit will be reduced from the maximum of $1666.50. The exact calculations can get complex, which is why consulting with SSA directly is a good plan.
Just wanted to add one important point that might help with your planning - you mentioned your husband is planning to retire at 65, but remember that he doesn't have to file for Social Security benefits just because he retires from work! If you have other sources of income (401k, savings, etc.) to bridge the gap, he could potentially retire at 65 but delay filing for SS until you claim at your FRA. That way he'd avoid the early filing reduction on both his own benefit AND any spousal benefits. Of course, this only works if you can afford to wait, but it's worth considering since the financial impact of those reductions lasts for life. The break-even analysis between claiming early vs. waiting can be tricky, especially when spousal benefits are involved.
I'm totally confused about WEP (Windfall Elimination Provision) in my situation. I'm 63 and planning to claim Social Security next year. I've worked as a registered nurse for 28 years and paid into Social Security the whole time. My ex-husband was a firefighter for 30 years. According to our divorce settlement 12 years ago, I'm entitled to 42% of his public pension. I left my portion in his PERS account, and when he retired last month, I started receiving monthly payments directly from PERS (about $2,200/month). I never worked in any job not covered by Social Security. When I called SSA, the rep seemed unsure whether WEP would apply to me since I'm getting a public pension payment even though I never worked in public employment myself. Will my Social Security be reduced because of these PERS payments from my ex's pension? Has anyone dealt with this situation before?
Thank you all for your helpful responses! I've scheduled an in-person appointment at my local SSA office next week and prepared a list of questions based on your suggestions. I'll ask for written confirmation and the specific POMS references. I'm also going to look into working those additional 2 years to reach 30 years of substantial earnings - that seems like the safest approach. I'll update this thread after my appointment in case it helps someone else in a similar situation.
This is such a helpful thread! I'm actually in a similar boat - getting divorced and my ex worked for the state while I've always worked private sector jobs. Reading through all these responses has been really reassuring. The key takeaway seems to be that WEP only applies if YOU personally worked in non-covered employment, not if you receive pension money from someone else's non-covered work through divorce. @Liv Park, I'm definitely going to follow your lead and get something in writing from SSA before I file for my benefits in a few years. Thanks everyone for sharing your knowledge and experiences!
Liam McGuire
One more important reason to maintain access: fraud prevention. By regularly checking your account, you can make sure no one has attempted to change your payment information. Unfortunately, Social Security fraud targeting seniors is increasingly common. The online account lets you verify that everything is still set up correctly and no unauthorized changes have been made.
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Zoe Dimitriou
AuthorThat's a really good point I hadn't considered. With all the scams targeting seniors these days, being able to verify everything is still correct provides peace of mind. I'll definitely work on getting his access restored. Thinking an in-person visit might be easiest as someone suggested.
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Mateo Gonzalez
As someone who works with seniors on tech issues, I'd strongly recommend restoring his access. One thing I haven't seen mentioned yet is that having online access becomes crucial if he ever needs to appeal a decision or report changes in circumstances. The portal also lets you track the status of any requests or applications in real-time. For the recovery process, I'd suggest calling SSA early in the morning (around 8 AM) when wait times are typically shorter. If that doesn't work, the in-person office visit is definitely your best bet. Bring multiple forms of ID and any documentation related to his benefits. They can usually reset everything on the spot and help set up new security questions he'll actually remember. The peace of mind alone is worth it - especially given how difficult it can be to resolve issues without account access!
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