Social Security Administration

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who went through this exact situation two years ago, I feel your pain! The SSA phone wait times are absolutely brutal. Here's what finally worked for me: I called my local SSA office directly (not the main 1-800 number) and was able to schedule a phone appointment for later that week. Many local offices offer scheduled phone consultations where they call YOU at the appointed time - no waiting on hold! You can find your local office number on the SSA website using your zip code. When I had my scheduled call, the representative was able to calculate my ex-spouse benefit estimate in about 10 minutes. Just make sure you have your ex's full name, date of birth, and SSN ready (which you mentioned you have from old tax returns). The estimate they gave me was spot-on when I actually filed. This approach saved me hours of frustration and I got accurate information from someone who had time to explain everything properly.

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This is exactly what I needed to hear! I had no idea local SSA offices could schedule phone appointments - that sounds so much better than the endless hold times on the main number. I'm going to look up my local office right now and try to schedule one of these phone consultations. Having someone call me back at a set time would be perfect since I can plan around it instead of being stuck on hold indefinitely. Thanks for sharing what worked for you - this gives me hope that I can actually get this sorted out without losing my sanity!

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I just discovered another option that might help - some SSA offices have self-service kiosks where you can pull certain benefit information without waiting in line. However, I'm not sure if they show ex-spouse benefit estimates specifically. You might also want to check if your local library has a SSA outreach program - mine has a volunteer AARP tax counselor who comes in twice a month and is really knowledgeable about Social Security benefits. She helped my neighbor figure out her widow's benefits without having to deal with SSA directly. It's worth asking your librarian if they have any similar programs. The volunteer couldn't give official estimates, but she walked through the calculation method so my neighbor knew roughly what to expect before making the SSA appointment.

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That's a really interesting suggestion about the library programs! I hadn't thought about AARP volunteers helping with Social Security questions. Even if they can't give official estimates, having someone walk through the calculation method would be super helpful for understanding what to expect. I'm definitely going to call my local library to see if they have any similar outreach programs. Sometimes these community resources are hidden gems that can save you so much time and frustration compared to dealing with government agencies directly.

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This thread has been so useful. I had no idea there were so many options with survivor benefits. Has anyone used a financial advisor who specializes in Social Security planning? Worth it?

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Thank you everyone for the helpful information! I feel much better knowing that my husband's early claiming won't permanently reduce what I might receive as a survivor benefit if I wait until my FRA. I'm also intrigued by the strategy of possibly taking survivor benefits at FRA and then switching to my own benefit at 70 if it would be higher with the delayed retirement credits. I've been trying to call SSA to confirm all this for my specific situation but haven't been able to get through. I'll try that Claimyr service someone mentioned. It's such a relief to understand this better - these decisions affect the rest of our lives and it's so hard to find clear information sometimes.

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Has anyone else noticed they keep changing these rules every few years?? My mom got benefits from her ex husband but they were only married 8 years I think... but that was back in the 90s so maybe rules were different then???

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The 10-year duration requirement for ex-spouse benefits has actually been in place since 1977, so your mom may be mistaken about either the length of the marriage or the type of benefit she received. Perhaps she received survivor benefits after he passed away, which follow different rules, or she may have received benefits based on her own record.

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Just wanted to add that if you're still worried about any of this, you can create a my Social Security account online at ssa.gov to see your earnings record and get benefit estimates. It's really helpful for planning purposes and you can see exactly what your projected benefits would be based on your current earnings history. Plus, if there are any errors in your record, you can spot them early and get them corrected. The online account also shows you what documents SSA has on file for you, including marriage and divorce records that affect benefit eligibility.

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That's really good advice! I hadn't thought about checking my earnings record online. I should probably do that to make sure everything looks accurate, especially since I've had a few different jobs over the years. It would be nice to see those benefit estimates too so I can better plan for retirement. Thanks for mentioning that!

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Thanks everyone for all the helpful information! So if I'm understanding correctly: 1. I can't do the "claim spousal first, then switch to my own later" strategy because I was born after 1954 2. When I file (at any age), I'll automatically be applying for both benefits and get the higher amount 3. If I claim at 62, both amounts would be permanently reduced 4. My best options are either claim everything early if I need the money, or wait until 70 if I can afford it I think I'm going to talk to a financial advisor who specializes in Social Security before making my final decision. This is too important to get wrong!

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That's an excellent summary and a wise decision to consult a specialist. One additional point: if your ex hasn't applied for benefits yet but is over 62, you'll need to have been divorced for at least 2 years to claim on his record (the 2-year requirement is waived if he's already receiving benefits). Good luck with your planning!

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Great summary Oliver! You've got the key points right. One small clarification on timing - you mentioned talking to a financial advisor, which is smart, but also consider scheduling an appointment directly with your local Social Security office once you're closer to making a decision. They can run the exact numbers for your specific situation and show you projected benefit amounts at different claiming ages. Also, don't forget to factor in Medicare costs when you're doing your financial planning. Even if you delay Social Security until 70, you'll still need to enroll in Medicare at 65 to avoid penalties, and those premiums will be an ongoing expense to consider in your retirement budget. The fact that you're planning this out well in advance puts you way ahead of most people. Take your time with the decision - you've got several months to crunch the numbers and see what works best for your situation!

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This is such valuable advice about scheduling directly with SSA and planning for Medicare costs! I hadn't even thought about the Medicare piece yet. I'm definitely feeling more confident about having a solid plan now thanks to everyone's input here. It's reassuring to know there are people who understand these complex rules and are willing to help explain them. I'll make sure to get those exact projections from SSA before making any final decisions.

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Thank you all so much for the helpful information! I just talked to Mom and she's incredibly relieved. She was actually considering postponing the marriage because of the financial concerns, but now she feels comfortable moving forward. She does have some Extra Help with her Medicare Part D, so we'll look into how that might be affected. I'm going to help her schedule an appointment with SSA to confirm everything for her specific situation. I really appreciate everyone taking the time to share your knowledge!

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That's wonderful news! I'm so happy your mom can move forward with her marriage without worrying about losing her survivor benefits. Just a quick additional tip - when she does contact SSA, she might want to ask about whether she should report the marriage proactively or wait until after it happens. Some offices prefer advance notice while others just want to be notified after the fact. Also, make sure she brings a copy of the marriage certificate when she does report it. Best wishes to your mom and her fiancé on their upcoming wedding!

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Congratulations to your mom! This is such heartwarming news. As someone new to navigating Social Security rules, I've learned so much from reading this thread. It's amazing how complex these benefits can be, but also reassuring to see how helpful this community is. The tip about bringing a marriage certificate when reporting to SSA is really practical - those kinds of details make all the difference when dealing with government agencies. Wishing your mom and her fiancé all the happiness in the world!

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