Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One additional important note: If you do start working, even part-time and under the SGA limit, be sure to report your work activity to Social Security right away. Not reporting work is one of the most common reasons people end up with overpayments they have to pay back. You can report changes in work status through your my Social Security account online, by mail, or by phone. Also, if you're interested in returning to work, look into the Ticket to Work program. It provides free employment support services and additional protections for your benefits while you test your ability to work.

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Thank you for mentioning the Ticket to Work program - I've never heard of that! I'll definitely look into it. And I'll be sure to report anything right away if I do start working. Really appreciate all the helpful advice here.

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I tried Ticket to Work last year. Some of the employment networks are better than others, so interview a few before picking one. Mine helped me find a work-from-home job that accommodates my disability.

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Just wanted to add something that might help - if you do decide to try part-time work, keep detailed records of your hours and earnings each month. I learned this the hard way when SSA asked me to provide documentation going back 6 months and I had to scramble to recreate everything. Also, if your spinal injury causes you to have any work-related expenses (special equipment, transportation costs, medications needed to work, etc.), those might qualify as Impairment-Related Work Expenses (IRWE) that can be deducted from your earnings when SSA calculates whether you're over the SGA limit. This could potentially allow you to earn a bit more while staying eligible. The key thing everyone's mentioned is absolutely right - report everything immediately, even if you're 100% sure you're under the limit. Better to over-communicate with SSA than deal with overpayments later!

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I'm so frustrated with the SSA right now. I've been trying to correct a mistake on my earnings record for months and keep getting the runaround. Anyone dealt with this before?

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Thanks for the encouragement. How long did it take you to get it resolved?

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It took about 3 months all told. Make sure you keep copies of EVERYTHING and follow up regularly. Squeaky wheel gets the grease and all that.

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This is such a timely thread! I've been putting off updating my address with SSA for months because I've heard horror stories about the wait times. Reading through everyone's experiences here is really helpful - especially the tips about calling early morning and trying local offices. Has anyone tried the mail option? I'm wondering if that might be less stressful than dealing with phone calls, even if it takes longer to process.

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Axel Far

Thank you everyone for all the helpful information. I've written down questions about the RIB-LIM provision to ask specifically when I speak with SSA. I'll try calling them tomorrow morning, and if I can't get through, I might try that Claimyr service someone mentioned. I'm still grieving, but knowing what to expect helps me feel a little more in control of the situation. I'll update here once I've been able to speak with SSA about my specific benefit calculation.

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That sounds like a good plan. Call early in the morning (right when they open) for the best chance of getting through. And remember to have your husband's Social Security number, your marriage certificate (or at least the date and place of marriage), and his death certificate information ready when you call. Wishing you all the best during this difficult time.

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I'm so sorry for your loss. This is such a difficult time to have to navigate these complex benefit rules. One thing that might help while you're waiting to speak with SSA - you can create a my Social Security account online at ssa.gov to view some of your husband's benefit information. It won't give you the full picture, but it might show what he was receiving at the time of his death. Also, when you do speak with SSA, ask them to mail you a written explanation of how they calculated your survivor benefit amount. Having it in writing can be helpful if you need to reference it later or if there are any questions about the calculation. Take care of yourself during this process.

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One thing nobody mentioned - when you apply for your mother's benefit, bring ALL the documentation about your son's condition with you! The 504 plan, doctor letters, hospital records, EVERYTHING. I made the mistake of not bringing my daughter's medical records and they gave me a hard time about proving she needed special care. They kept saying "but she gets survivor benefits already" like that was enough. You need to be super clear that you're applying for the mother's benefit based on having his father's child in your care, not applying for anything related to disability.

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While bringing documentation is always good, there's actually no requirement to prove the child needs special care to qualify for mother's/father's benefits. The only requirements are that you're the surviving spouse caring for the deceased worker's child who is under 16 and receiving benefits. The child's medical condition doesn't affect eligibility for the mother's/father's benefit at all.

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I'm a newcomer here but have been following this discussion closely as I'm in a somewhat similar situation. Reading through everyone's responses has been incredibly eye-opening - I had no idea about mother's/father's benefits either! MoonlightSonata, I want to echo what others have said: you absolutely should apply for these benefits immediately. From what I'm learning here, it sounds like you've been eligible this entire time and just weren't informed about it when you first applied for your son's benefits. One thing I'm curious about - has anyone here had experience with how quickly SSA processes mother's/father's benefit applications? Given that you mentioned your savings are rapidly depleting, timing might be important for your financial planning. Also, thank you to everyone sharing their experiences and technical knowledge. This community is proving to be more helpful than any official SSA resource I've found online!

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SSA website is useless for explaining this stuff clearly. And good luck getting someone on the phone who actually understands the rules. The whole system is designed to confuse people IMO.

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Taylor To

While the rules can be complex, SSA actually has good resources. Their publication "How Work Affects Your Benefits" explains the earnings test in detail. The online application also has tooltips and help sections. But I do agree that speaking with a knowledgeable representative can sometimes be challenging due to their call volume.

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Just wanted to add one more important detail that might help you: When you apply in December 2024, make sure you have your W-2s or earnings records ready from your current employer. SSA will want to verify your projected earnings for 2025, especially since you mentioned earning $8,000/month for those first three months. Having documentation ready can help speed up the processing and avoid any delays in getting your benefits started on time in March. Also, if your employer offers any flexibility with your January-March schedule, you might consider whether there are any tax advantages to timing your final paychecks, but that's more of a question for a tax professional.

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Great point about having documentation ready! I hadn't thought about gathering my earnings records in advance. One quick question - when they ask about projected earnings for 2025, do I only need to report the $24,000 I'll earn in Jan-March, or do I need to estimate $0 for the rest of the year since I won't be working after March? Want to make sure I fill out the application correctly.

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